Reset your Pandora password from the login page

Go to pandora.com and click "Log In" at the top right. On the login page, click the "Forgot your password?" link below the password field. Enter the email address connected to your Pandora account, then click "Reset Password". Pandora will send you an email with a reset link that works for 24 hours.

Open that email and click the reset link. You'll land on a page where you create a new password. Make it at least 8 characters long and include a mix of uppercase letters, lowercase letters, numbers, and symbols — Pandora requires this combination. Enter your new password twice to confirm it matches, then click "Reset Password".

You can now log in with your new password on any device. If you don't see the reset email within a few minutes, check your spam or junk folder, because it sometimes lands there by mistake.

Key Takeaways

  • The "Forgot your password?" link on pandora.com is the fastest way to reset your password without calling anyone.
  • Pandora sends a reset link to your email that expires after 24 hours, so act on it the same day you request it.
  • Your new password must be at least 8 characters and contain uppercase letters, lowercase letters, numbers, and symbols.
  • The reset works across all devices — phone, tablet, computer, and smart speakers — as soon as you log in with the new password.

Reset your password on the Pandora mobile app

Open the Pandora app on your phone or tablet and tap "Log In". On the login screen, tap "Forgot your password?" below the password field. Enter the email address for your account and tap "Send Reset Link". Pandora emails you a reset link within seconds.

Tap the link in that email. It opens a page inside your browser where you set a new password. Follow the same rules as the website: at least 8 characters, with uppercase, lowercase, numbers, and symbols. Tap "Reset Password" when you're done.

Go back to the Pandora app and log in with your new password. You may need to close and reopen the app for the login screen to appear.

What to do if you don't receive the reset email

Check your spam, junk, or promotions folder first — reset emails often get filtered there. If it's not there, wait a few minutes and request another reset link. Pandora's email system sometimes takes longer than expected.

If you still don't receive anything after 10 minutes, the email address on file may be wrong or no longer active. Try logging in with a different email address you may have used to create the account. If that doesn't work, you may need to contact Pandora support through their website to verify your identity and update your account email before you can reset your password.

Reset your password if you're locked out

If you've entered the wrong password too many times, Pandora temporarily locks your account for security. Wait 30 minutes before trying again. After 30 minutes, use the "Forgot your password?" link to reset it, even if you remember your old password.

If you're still locked out after 30 minutes, clear your browser's cookies and cache, then try the reset process again. On a phone, close the Pandora app completely and reopen it before attempting to reset.

Change your password without resetting it

If you're already logged in and just want to change your password, go to pandora.com and click your profile icon in the top right corner. Select "Settings" from the menu. Click "Change Password" under the Account section.

Enter your current password, then type your new password twice. It must follow the same rules: at least 8 characters with uppercase, lowercase, numbers, and symbols. Click "Save" when you're done. You'll stay logged in and can keep using Pandora right away.

Use a strong password to avoid needing to reset

A strong password is harder to guess and less likely to be compromised. Avoid using your name, birthdate, or common words. Don't reuse a password from another account, because if that other site gets hacked, someone could try your email and password on Pandora.

Consider using a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser. These tools generate random passwords and remember them for you, so you only have to remember one master password. If you ever need to reset your Pandora password again, your password manager can help you create a new strong one when ready.

Frequently Asked Questions

How long does the reset link stay active?

Pandora's reset link works for 24 hours after you request it. If the link expires, go back to the login page and request a new one. There's no limit to how many times you can request a reset link.

Will resetting my password delete my saved stations and thumbs?

No. Your stations, thumbs up and down ratings, and listening history stay on your account. Resetting your password only changes how you log in — it doesn't affect any of your saved content or preferences.

Can I reset my password on a smart speaker or car system?

No. You must reset your password on a computer, phone, or tablet using pandora.com or the mobile app. Once you've reset it, log in on your smart speaker or car system with the new password.

What if I don't remember the email address I used to create my account?

Try logging in with any email addresses you think might be connected to the account. If none of them work, contact Pandora support through their website and provide details about your account so they can help you recover it.

Do I need to reset my password on every device I use?

No. Once you reset your password, use the new one to log in on each device. You don't need to reset it separately on your phone, tablet, computer, or smart speaker — one reset works everywhere.