Change your password from Pandora's website or app

The fastest way to change your password is through Pandora's website on a computer. Go to pandora.com, sign in with your current email and password, then click your profile icon in the top right corner and select "Settings." Look for "Change Password" or "Password" in the menu, enter your current password once to verify it's you, then type your new password twice. Click save, and you're done — the change takes effect when ready.

If you're on your phone or tablet, open the Pandora app, tap the gear icon (Settings), scroll down to "Account," and select "Change Password." The process is the same: verify your current password, enter the new one twice, and confirm. You'll stay signed in on that device, but you may need to sign in again on other devices or browsers within the next few hours as the change syncs.

Key Takeaways

  • Change your password through pandora.com Settings or the Pandora app's Account menu by entering your current password and your new password twice.
  • Your new password takes effect when ready, but other devices may take a few hours to sync the change.
  • If you forget your current password, use the "Forgot Password" link on the Pandora sign-in page to reset it by email.
  • A strong password includes uppercase and lowercase letters, numbers, and symbols, and should not be a word from a dictionary.

What makes a strong Pandora password

Pandora doesn't publish a specific password rule, but a strong password is one that's hard to guess and not used anywhere else. Mix uppercase letters, lowercase letters, numbers, and symbols — something like "BlueSky#2024Jazz" is stronger than "pandora123" or "password." Avoid using your name, your email address, or words that appear in a dictionary, because those are the first things someone trying to break in will try.

The longer your password, the harder it is to crack. Aim for at least 12 characters if you can remember it, or use a password manager like Bitwarden, 1Password, or the password manager built into your phone to store it securely. Never reuse a password across multiple accounts — if one site gets hacked, a password thief can try that same password on Pandora, your email, your bank, and everywhere else you have an account.

Reset your password if you've forgotten it

If you can't remember your current password, you can't change it through Settings — you'll need to reset it instead. Go to pandora.com and click "Forgot Password" below the sign-in box. Enter the email address connected to your Pandora account, and Pandora will send you a reset link. Check your inbox (and your spam folder, just in case), click the link in the email, and you'll be taken to a page where you can create a new password.

The reset link usually works for 24 hours. If it expires or you don't see the email, go back to the Forgot Password page and request a new one. If you still don't receive anything after checking your spam folder, make sure you're using the correct email address — if you signed up with a work email that no longer exists, you may need to contact Pandora support to regain access to your account.

Sign out of other devices after changing your password

When you change your password, Pandora doesn't automatically sign you out of devices where you're already logged in. If you changed your password because you think someone else knows it, or if you used Pandora on a shared computer or borrowed phone, you should manually sign out of those places. On the Pandora website, go to Settings and look for "Active Sessions" or "Devices" — you'll see a list of phones, tablets, computers, and web browsers where you're currently signed in.

Click the X or "Sign Out" button next to any device you don't recognize or no longer use. On your phone or tablet, you can also go to Settings, find "Sign Out" or "Log Out," and tap it. After you sign out, you'll need to sign in again with your new password the next time you want to listen — this is a good security step if you're worried someone else had access to your account.

Troubleshoot if your password change won't save

If you try to change your password and get an error message, first check that your new password meets any requirements Pandora has set — usually this means it's at least 6 to 8 characters long and doesn't match your current password. Clear your browser's cache and cookies, then try again. If you're on the app, try signing out completely, closing the app, and signing back in before attempting the change.

If the problem persists, try changing your password on a different device or browser. Sometimes a browser extension, a VPN, or your internet connection can interfere with the change. If none of that works, contact Pandora's support team through the Help section on pandora.com — they can tell you whether your account has a temporary lock or another issue preventing the change.

What to do if you think your account was hacked

If you notice someone else listening to your Pandora account, or if you see stations or thumbs-up ratings you didn't create, change your password when ready using the steps above. Then check what email address is connected to your account — go to Settings and look for "Account Information" or "Email." If the email has been changed to something you don't recognize, click to change it back to your real email address.

Review your payment method in Settings as well. If a credit card or payment method you didn't authorize is listed, remove it and update your payment information. If you can't regain control of your account, or if you see charges you didn't make, contact Pandora support and let them know your account was compromised — they may be able to lock it temporarily while they investigate.

Frequently Asked Questions

Do I need to change my password on every device separately?

No. When you change your password through Settings on any device or on the website, the change applies to your entire account. Other devices will sync within a few hours, but you may need to sign in again with your new password on some of them.

What if I change my password but still can't sign in?

Make sure you're typing your new password correctly — passwords are case-sensitive, so "BlueSky" is different from "bluesky." If you're sure it's right, try resetting your password again using the Forgot Password link. If that doesn't work, contact Pandora support.

Can I use the same password I used before?

Pandora usually won't let you reuse a recent password for security reasons. If you try to enter an old password as your new one, you'll get an error message asking you to choose something different.

Will changing my password delete my stations or saved songs?

No. Your stations, thumbs ratings, and saved songs are all tied to your account, not your password. Changing your password won't affect any of that.