Where Netflix stores your password and how to retrieve it
Netflix does not show you your password anywhere in the app or on your account page — by design. Instead, you can reset it to something new using your email address or phone number. This is actually safer than viewing an old password, because it means you get a fresh one that only you know.
If you remember your password and just want to confirm it works, the fastest way is to try logging out and logging back in. If you have forgotten it, Netflix's password reset tool will send you a link to create a new one in about two minutes.
The steps differ slightly depending on whether you are on a phone, computer, or streaming device, but the underlying process is the same: you tell Netflix who you are, and it sends you a reset link.
Key Takeaways
- Netflix does not display your password anywhere in your account settings — you can only reset it to a new one.
- To reset your password on a computer or phone, go to the Netflix login page and click "Forgot password?" then enter your email or phone number.
- Netflix will send you a reset link via email or text message within a few minutes; click the link and create a new password.
- If you are locked out of your email or phone number, you can contact Netflix support to verify your identity another way.
- Passwords stored in your browser or password manager can sometimes be viewed there, but this only works if you saved it when you first logged in.
Reset your password on a computer or phone
Open a web browser and go to netflix.com/login. Below the password field, you will see a link that says "Forgot password?" Click it. Netflix will ask whether you want to reset using your email address or your phone number — choose whichever one is linked to your account.
Enter that email or phone number and click the button to send the reset link. Netflix will send you an email or text message within a few minutes. Open that message and click the link inside it. You will be taken to a page where you can type a new password. Make it something you have not used before, at least 8 characters long, and ideally a mix of uppercase, lowercase, numbers, and symbols.
After you create the new password, Netflix will ask you to log in again with it. Do that, and you are done. Your old password no longer works.
Reset your password on a streaming device
If you are trying to log in on a Roku, Fire Stick, Apple TV, or similar device, you usually cannot type a password directly on that device. Instead, Netflix gives you a code to enter on your phone or computer.
On the streaming device, go to the Netflix login screen. You will see a message that says something like "Go to netflix.com/login and enter this code" followed by a series of numbers and letters. Write down that code or take a photo of it.
On your phone or computer, open a web browser and go to netflix.com/login. Look for a link or button that says "Sign in with a code" or "Enter set up code." Paste or type the code from your device. Netflix will then let you log in with your email and password, and your streaming device will automatically be signed in.
Check a saved password in your browser
If you logged into Netflix in a web browser and that browser offered to save your password, you may be able to view it in your browser's password manager. This only works if you actually saved it at the time — if you clicked "Not now" or "Never," it was not stored.
On Chrome: Click the three-line menu in the top right corner, then go to Settings. Click "Passwords" on the left side. Search for "netflix" in the list. Click the Netflix entry and then click the eye icon next to the password field to reveal it. You may need to enter your computer's password or PIN first.
On Firefox: Click the three-line menu in the top right, then go to Settings. Click "Privacy & Security" on the left. Scroll down to "Logins and Passwords" and click "Saved Logins." Search for "netflix," click the entry, and click "Show" next to the password. You may need to enter your computer's password or PIN.
On Safari: Click "Safari" in the top menu bar, then "Settings." Click the "Passwords" tab. Search for "netflix" and click the entry. Click "Show password" and enter your computer's password or PIN when prompted.
If Netflix does not appear in your browser's password list, it was never saved there, and you will need to use the reset process instead.
Check a saved password in a password manager
If you use a password manager like Bitwarden, 1Password, LastPass, or Dashlane, your Netflix password may be stored there. Open your password manager, search for "netflix," and click the entry. Most password managers have an eye icon or "Show" button next to the password field that will reveal it. You will usually need to enter your master password first.
If you do not remember your master password for the password manager itself, you cannot recover your Netflix password this way. You would need to reset your password manager account with its own recovery method, or use Netflix's password reset tool instead.
What to do if you cannot access your email or phone number
If you have forgotten your password and no longer have access to the email address or phone number linked to your Netflix account, you cannot use the automatic reset tool. Instead, you will need to contact Netflix support directly.
Go to help.netflix.com and scroll down to find the "Contact Us" link. Netflix will ask you questions to verify that you own the account — such as the email you signed up with, the payment method on file, or recent viewing history. Once you prove your identity, a support agent can help you regain access or reset your password.
This process usually takes a few hours to a day, depending on how busy Netflix support is. If you need to watch something urgently, you can ask another household member to log in with their password, or you can create a new Netflix account with a different email address.
Frequently Asked Questions
Can I see my password if I am already logged in?
No. Netflix does not show your password anywhere in your account settings, even if you are logged in. If you want to change it, use the password reset tool. If you want to confirm what it is, check your browser's password manager or password manager app instead.
What if I reset my password but still cannot log in?
Make sure you are using the new password you just created, not an old one. If you are still stuck, clear your browser's cache and cookies, then try logging in again in a private or incognito window. If that does not work, contact Netflix support — your account may have a temporary lock for security reasons.
Will resetting my password log me out on other devices?
Not when ready. You will stay logged in on devices that are already signed in. However, the next time any device tries to use Netflix, it will ask for your password again. This is a good security feature if someone else has access to one of your devices.
Is it safe to store my Netflix password in my browser?
It is safer than using the same password everywhere, but less safe than a dedicated password manager. If someone gains access to your computer, they can see all your browser passwords. A password manager with a strong master password is more find, but a browser password is better than writing it on a sticky note.
Can I view my password on the Netflix mobile app?
No. The Netflix app does not have a password view or reset feature. To reset your password, you must use a web browser and go to netflix.com/login, or contact Netflix support through the app's help section.