Where to find your Netflix password
Your Netflix password is stored in your account settings, not on your device. To see it, you log into Netflix on a web browser, go to your account menu, and look in the password section. Netflix does not show your actual password on screen — instead, you can reset it to a new one you choose. If you have forgotten your password, Netflix will send a reset link to the email address on your account.
The steps differ slightly depending on whether you are on a computer or phone, but the principle is the same: you must log in first, then navigate to account settings. Netflix does not store passwords in a way that lets you view them after creation, which is a security feature that protects your account from theft.
Key Takeaways
- Netflix does not display your password after you create it, but you can reset it to a new password from your account settings on a web browser.
- If you have forgotten your password, use the "Forgot password?" link on the Netflix sign-in page to receive a reset email.
- You must have access to the email address linked to your Netflix account to reset your password.
- Resetting your password will sign you out of Netflix on all devices, and you will need to sign back in with the new password.
Reset your password on a computer
Open a web browser and go to netflix.com. Click the sign-in button in the top right corner. Enter the email address and password for your Netflix account. Once you are signed in, click your profile icon in the top right corner and select "Account" from the dropdown menu.
On the Account page, look for the "Password" section under "Membership & Billing." Click the "Change password" button. Netflix will ask you to enter your current password again for security. Type in your current password, then enter the new password you want to use twice to confirm it. Click "Save" when you are done. You will be signed out of all devices and will need to sign back in with your new password.
Reset your password on a phone or tablet
Open the Netflix app and sign in if you are not already. Tap the profile icon at the bottom right of the screen (on some versions, this is a menu icon at the top). Scroll down and tap "Account." You may be taken to a web page within the app. Look for the "Password" section and tap "Change password."
If the app does not show a password option, open a web browser instead and go to netflix.com. Sign in there and follow the computer steps above. The app sometimes limits which account settings you can change, so using a browser is more reliable for password changes.
What to do if you have forgotten your password
Go to netflix.com and click the sign-in button. Below the email and password fields, click "Forgot password?" Netflix will ask for the email address on your account. Type it in and click "Email me a password reset link." Check your email inbox for a message from Netflix. The email will contain a link that takes you to a page where you can create a new password.
If you do not see the email within a few minutes, check your spam or junk folder. Some email providers filter Netflix emails by mistake. If you still cannot find it, go back to netflix.com and click "Forgot password?" again to request another reset link. You can request as many reset links as you need.
Why Netflix does not show your password
Netflix stores passwords in an encrypted form, which means the company itself cannot see what you typed when you created your account. This is a standard security practice across websites and apps. If Netflix could see your password, a data breach would expose it to hackers. By storing only an encrypted version, Netflix protects your account even if someone breaks into their servers.
This is also why Netflix asks you to enter your current password before letting you change it. The system compares what you type to the encrypted version on file. If they match, Netflix knows you are the real account owner and allows the change. This prevents someone who gains temporary access to your device from changing your password without your permission.
What happens when you reset your password
Resetting your password signs you out of Netflix on every device where you are currently signed in. This includes phones, tablets, computers, smart TVs, and streaming devices. You will need to sign back in on each device using your new password. This is a security feature that prevents unauthorized people from watching your account.
If you reset your password because you think someone else has access to your account, signing out everywhere is the right move. Once you sign back in on your own devices, anyone else will be locked out. If you notice someone watching your account from a location you do not recognize, resetting your password is the fastest way to stop them.
Frequently Asked Questions
Can I see my password if I am already signed in on my device?
No. Netflix does not display passwords anywhere, even if you are signed in. The only way to change your password is through your account settings on a web browser. If you want to know what password you are using, you would need to reset it to a new one.
What if I do not remember the email address on my Netflix account?
If you have access to a device where Netflix is already signed in, go to Account settings and look at the "Membership & Billing" section — your email address will be listed there. If you do not have access to any signed-in device, you may not be able to recover the account without contacting Netflix support directly through their website.
Will resetting my password affect my payment method or subscription?
No. Resetting your password only changes how you sign in. Your subscription plan, billing information, and watch history all stay the same. You will straightforward need to sign back in with your new password on your devices.
How often should I change my Netflix password?
Netflix does not require you to change your password on a schedule. Change it if you think someone else knows it, if you use the same password on multiple websites, or if you have not changed it in several years. Using a unique password for Netflix is more important than changing it frequently.
What if I reset my password but still cannot sign in?
Make sure you are typing the new password correctly — passwords are case-sensitive, meaning capital and lowercase letters are different. If you are certain the password is correct, wait a few minutes and try again, as the change sometimes takes a moment to process across Netflix servers. If the problem continues, contact Netflix support through their website.