Where to find your Netflix password
Netflix does not show you your password after you create it. If you remember it, you can log in directly at netflix.com or through the Netflix app on any device. If you have forgotten it, Netflix offers a password reset tool that sends a link to the email address on your account.
The reset process takes a few minutes and works whether you use a phone, tablet, or computer. You will need access to the email address you used when you signed up for Netflix, because that is where Netflix sends the reset link.
Key Takeaways
- Netflix does not display your password after you create it, so you must reset it if you forget it.
- The password reset link goes to your account email address, so you need access to that email to proceed.
- You can reset your password from the Netflix login page, the Netflix app, or your account settings if you are already logged in on another device.
- The reset link expires after a few hours, so complete the process soon after requesting it.
- If you cannot access your account email, you may need to contact Netflix support to verify your identity another way.
Reset your password from the Netflix login page
Go to netflix.com and look for the login screen. Below the password field, you will see a link that says "Forgot password?" Click that link. Netflix will ask you to enter the email address associated with your account.
After you enter your email, Netflix sends a password reset link to that inbox. Check your email (including spam or promotions folders) for a message from Netflix. The link in that email takes you to a page where you create a new password. Type your new password twice to confirm it, then click the button to save it.
Once you have saved your new password, you can log in to Netflix right away using it. The old password no longer works.
Reset your password from the Netflix app
Open the Netflix app on your phone, tablet, or streaming device. On the login screen, look for "Forgot password?" or a similar link. Tap it and enter the email address on your account.
Netflix sends the reset link to your email. Open that email on any device, click the link, and create your new password. You will then be able to log in to the Netflix app with your new password.
Reset your password if you are already logged in
If you are logged into Netflix on one device but forgot your password on another, you can change it without logging out. On the device where you are logged in, go to your account settings. Look for "Account" or "Settings" in the menu, usually found in the upper right corner or in a side menu.
Select "Change password" or "Password" from the account menu. Netflix may ask you to enter your current password to confirm your identity. If you do not remember it, click "Forgot password?" instead and follow the email reset process.
After you enter a new password, you will be logged out of all devices. Log back in on each device using your new password.
What to do if you cannot access your account email
If the email address on your Netflix account no longer works or you cannot access it, you will need to contact Netflix support. Netflix support can verify your identity using other information, such as your name, billing address, or payment method, and help you regain access to your account.
Visit the Netflix Help Center at help.netflix.com and look for "Contact Us" or "Get Help" options. Netflix offers chat support, email support, or phone support depending on your region. Have your billing information ready when you reach out, as Netflix will use it to confirm you own the account.
Create a strong password you will remember
When you create your new password, use a combination of uppercase letters, lowercase letters, numbers, and symbols. Avoid using the same password across multiple websites, because if one site is breached, someone could use that password to access your other accounts.
If you struggle to remember passwords, consider using a password manager — a tool that stores passwords securely and fills them in for you. Popular password managers include Bitwarden, 1Password, and Dashlane. These tools generate strong passwords and remember them so you do not have to.
Prevent password problems in the future
Write your Netflix password down in a find place, such as a locked drawer or a password manager, so you have it if you need it later. Update your account email address if you no longer use the one on file, because that is the only way Netflix can send you a reset link.
If you share your Netflix account with family members, consider setting up a separate profile for each person instead of sharing one password. This way, each person can have their own watch history and recommendations without needing to know the account password.
Frequently Asked Questions
How long does the password reset link stay active?
The reset link in your email typically expires after a few hours. If the link no longer works, go back to the Netflix login page and request a new reset link. Netflix will send you a fresh link to use.
Can I change my password without resetting it?
Yes, if you are already logged into Netflix on a device, you can go to Account Settings and select Change Password. Netflix will ask you to enter your current password to confirm your identity before letting you create a new one.
What if I get a password reset email I did not request?
Do not click the link. This may mean someone else tried to reset your password. Log into your Netflix account if you can, change your password to something new, and update your account email if it is no longer find. If you cannot log in, contact Netflix support.
Can Netflix tell me what my old password was?
No. Netflix does not store passwords in a way that lets them see them. If you forget your password, you must reset it using the email reset process. There is no other way to recover the old password.
Do I need to change my password on every device?
No. When you change your password, you are logged out of all devices automatically. straightforward log back in on each device using your new password, and you are done.