Where to find your Netflix password
Netflix does not show you your password anywhere in the app or on the website — by design, for security. If you remember your password, you do not need to find it. If you have forgotten it, your only option is to reset it through Netflix's account recovery page.
You can reach the password reset page at netflix.com/login without logging in. Click "Forgot password?" below the password field. Netflix will send a reset link to the email address connected to your account, and you can create a new password from there.
If you do not have access to that email address anymore, you will need to update your account email first. This requires answering security questions or providing other proof that you own the account.
Key Takeaways
- Netflix never displays your password in the app, on the website, or in your account settings — you must reset it if you forget it.
- Go to netflix.com/login and click "Forgot password?" to receive a reset link at your registered email address.
- If you cannot access your email, you can update it by answering security questions or providing a phone number linked to the account.
- Password reset links expire after a few hours, so complete the reset soon after requesting it.
- Once you reset your password, you will be signed out of all devices and must log back in with the new password.
Steps to reset your password through email
Start at netflix.com/login. Do not try to log in — instead, look for the "Forgot password?" link below the password field and click it. Netflix will ask you to enter the email address associated with your account.
Check your email inbox for a message from Netflix. The email contains a link that takes you to a page where you can create a new password. The link works for a limited time, usually a few hours, so do not wait to click it.
Enter your new password twice to confirm it matches. Netflix requires passwords to be at least 4 characters, but a longer password with numbers and symbols is harder to guess. Once you submit the new password, you are done — Netflix will sign you out of all devices automatically.
What to do if you cannot access your registered email
If the email address on your Netflix account no longer works or you do not have access to it, you cannot receive the password reset link. Instead, you need to change the email address first.
On the Netflix password reset page, after you enter your email address, Netflix will ask whether you want to change it. Select that option. You will then answer security questions you set up when you created the account — usually questions about your birth date, favorite movie, or pet's name.
If you do not remember the answers to those questions, Netflix offers a phone number option. Provide a phone number associated with your account, and Netflix will send a verification code by text or call. Once you verify the code, you can update your email address and then reset your password.
Signing back in after a password reset
After you reset your password, Netflix automatically signs you out everywhere — on your phone, tablet, computer, and any streaming devices like Roku or Apple TV. This is a security measure to prevent someone else from using your account.
You will need to sign back in on each device using your email address and your new password. Start with the device you use most often. If you have a household plan with multiple profiles, each person can use their own profile, but they will all need to log in again with the account password.
If you share your Netflix password with people outside your household, now is the time to change it again and give them the new one. Netflix's terms of service limit password sharing to people in your home, but the company has been inconsistent about enforcing this rule.
Recovering a hacked or compromised account
If you think someone else has access to your Netflix account, reset your password when ready using the steps above. A new password locks out anyone who knew the old one.
After resetting, check your account settings to see what email address and phone number are on file. If either one is wrong, update it right away — a hacker might have changed them to lock you out later. Look at your payment method too; if a credit card you do not recognize is listed, remove it and update your billing information.
Netflix does not offer two-factor authentication, which would add a second security step when logging in from a new device. The best protection is a strong, unique password that you do not use anywhere else. If you use the same password on multiple websites, change those passwords too.
Using a password manager to store your Netflix password
Once you create a new Netflix password, consider storing it in a password manager rather than writing it down or reusing it on other sites. Password managers like Bitwarden, 1Password, or Dashlane generate strong passwords and remember them for you across all your devices.
If you use a password manager, you can look up your Netflix password whenever you need it — to sign in on a new device, to share with a family member, or to check that it is what you think it is. The password manager stores it encrypted, so even if someone gets into your computer, they cannot read it without the master password.
Most password managers cost between $3 and $5 per month, though some free versions exist with fewer features. If you manage more than a few passwords, a password manager usually pays for itself in time saved and security gained.
Frequently Asked Questions
Can Netflix tell me what my password is?
No. Netflix stores passwords encrypted, which means even Netflix employees cannot read them. If you forget your password, resetting it is the only way forward. There is no customer service option to retrieve an old password.
Why does Netflix sign me out of all devices after I reset my password?
Netflix signs you out everywhere as a security measure. If someone else had your old password, signing them out prevents them from continuing to use your account. You then log back in on your devices with the new password only you know.
How long does a Netflix password reset link stay valid?
Reset links typically expire within a few hours. If your link has expired, go back to netflix.com/login and request a new one. There is no penalty for requesting multiple reset links.
What if I reset my password but still cannot log in?
Wait a few minutes — Netflix sometimes takes time to update across all its servers. If you still cannot log in, make sure you are using the correct email address and that your new password is typed correctly. Try resetting your password again if the problem continues.
Can I change my Netflix password without resetting it?
Yes. If you remember your current password, log into your account, go to Account Settings, and select "Change password" under Security. You will enter your current password and then create a new one. This does not sign you out of other devices.