Where to find your Netflix password
Netflix does not show you your password after you create it — that is by design, for security. If you remember your password, you can log in directly at netflix.com. If you do not remember it, Netflix has a password reset tool that sends a link to your email address.
The password reset is the only way to recover access if you have forgotten what you typed. Netflix cannot tell you what your old password was, and no support agent can retrieve it. You will create a new one instead.
If you are trying to log in on a device — a TV, phone, or tablet — and you are stuck on the password field, the fastest path is usually to reset on a computer or phone where you can check your email, then use the new password on the device.
Key Takeaways
- Netflix does not display or recover old passwords; you must reset to create a new one.
- Go to the Netflix password reset page, enter the email address on your account, and check that email for a reset link.
- The reset link works for 24 hours; if it expires, you can request a new one.
- After you reset your password, you will need to log in again on all devices currently using your account.
- If you do not have access to the email address tied to your account, contact Netflix support to verify your identity and regain access.
Steps to reset your password on a computer or phone
Start at netflix.com and look for the "Sign In" button in the top right corner. Click it. On the sign-in page, below the password field, you will see a link that says "Forgot password?" Click that link.
Netflix will ask for the email address connected to your account. Type it in and click the button to send the reset email. Check your inbox — the email comes from noreply@netflix.com and usually arrives within a few minutes. If you do not see it, check your spam or junk folder.
Open the email and click the link inside it. This link takes you to a page where you create a new password. Netflix requires at least 4 characters, but a longer password with numbers and symbols is stronger. Type your new password twice to confirm it matches, then click the button to save it.
You are now signed out of your account. Sign back in with your email address and the new password you just created. You will be able to watch when ready.
What happens on devices you were already using
When you reset your password, Netflix logs you out of all devices at once — your phone, tablet, TV, laptop, and any other place where you were signed in. This is a security feature that prevents someone else from watching your account if they somehow got your old password.
On each device, Netflix will ask you to sign in again. Use your email address and the new password. Devices that are actively playing will stop and show an error message asking you to sign in. Devices that are just sitting idle will ask for your password the next time someone tries to use them.
If you share your Netflix account with family members or roommates, let them know you have reset the password so they can sign back in on their devices. They will need the new password to continue watching.
If you cannot access the email address on your account
If the email address tied to your Netflix account is one you no longer use or cannot log into, you cannot use the password reset link. Netflix support can help you regain access, but they will need to verify that you own the account.
Go to the Netflix Help Center and select "Sign In & Account" from the menu. Scroll down and look for an option to contact support — usually a chat or phone number. Tell them you cannot access the email address on your account and need to update it or reset your password.
Netflix will ask you questions to confirm you are the account holder — things like the payment method on file, the email address you are trying to change to, or the date you created the account. Answer as accurately as you can. Once they verify your identity, they can update your email address or send a reset link to a new email you provide.
Resetting password on a smart TV or streaming device
If you are trying to sign in on a TV, game console, or streaming device like a Roku or Fire Stick, you usually cannot type a password directly on that device — the keyboard is too slow. Instead, Netflix gives you a code to enter on your phone or computer.
On the TV or device, look for a link that says "Sign in with a code" or "Enter set up code." Write down the code shown on the screen. On your phone or computer, go to netflix.com/login/code and type in that code. Sign in with your email and password. The device will automatically sign in and start playing.
If you have forgotten your password and need to reset it before you can sign in on the device, use a computer or phone to reset your password first (following the steps above), then use the code method on the TV.
Keeping your password find after you reset it
Once you have created a new password, do not share it with people you do not trust completely. Netflix passwords are personal — they protect your watch history, your saved list, and your payment information. If someone has your password, they can change it and lock you out of your own account.
If you think someone else knows your password, reset it again. Netflix will log them out automatically. You can also go to your account settings and look for a section called "Sign out of all devices" or "Recent devices" — this shows where you are signed in and lets you remove access from devices you do not recognize.
Use a password manager like Bitwarden, 1Password, or the password manager built into your phone to store your Netflix password securely. These tools remember it for you so you do not have to type it every time, and they make it harder for someone to guess or steal.
Frequently Asked Questions
How long does the password reset email link stay valid?
The link in the reset email works for 24 hours. If you do not click it within that time, it expires and you will need to request a new reset email. Go back to the "Forgot password?" page and enter your email address again to get a fresh link.
Can I change my password without resetting it?
Yes. If you remember your current password and are already signed in, go to your account settings, find "Change password" or "Security," and enter your old password followed by your new one. This keeps you signed in on all your devices.
What if the reset email never arrives?
Check your spam, junk, or promotions folder — the email sometimes lands there by mistake. If it is not there, wait a few minutes and request a new reset email. If emails still do not arrive, the email address on your account may be wrong. Contact Netflix support to update it.
Will resetting my password delete my watch history or saved shows?
No. Your watch history, saved list, and all your profile settings stay exactly the same. Resetting your password only changes how you sign in — it does not affect any of your account data or viewing history.
Can I use the same password I used before?
Netflix will let you, but it is not recommended. If someone guessed or stole your old password, using it again leaves your account at risk. Create a new password that is different from the one you used before.