Why connect Twitch to Amazon and what happens when you do
Connecting your Twitch account to Amazon links the two services so you can use Prime Gaming benefits on Twitch, claim free monthly games, and get channel perks like free subscriptions. The connection also lets you use your Amazon login to sign into Twitch instead of managing a separate password. Amazon owns Twitch, so the two accounts are designed to work together.
When you connect them, you're not giving Amazon access to your Twitch stream or chat history — you're straightforward linking the accounts so they recognize each other. Your Twitch followers, stream settings, and channel stay exactly as they are. The main change is that you can now claim Prime Gaming benefits directly through your Twitch account.
The process takes about five minutes and you can undo it anytime. Most people connect the accounts to get the free monthly channel subscription that Prime members receive, which helps streamers they follow without the streamer paying anything.
Key Takeaways
- You need an Amazon account and a Twitch account to connect them, and both must use the same email address or you'll need to update one first.
- The connection happens on the Twitch website in your account settings under Connections, not on Amazon's site.
- After connecting, you can claim your free Prime Gaming monthly subscription on Twitch by going to the Prime Gaming section and selecting a channel to support.
- Connecting the accounts does not change your stream settings, followers, or channel name — it only links the two services together.
- You can disconnect the accounts anytime in the same Connections menu, and your Twitch account will continue to work normally.
Check that both accounts use the same email address
Before you connect, both your Amazon account and your Twitch account need to use the same email address. If they don't, the connection will fail or create confusion later when you try to use Prime Gaming benefits.
To check your Twitch email, sign into Twitch, click your profile icon in the top right corner, and select Settings. Click Security and Privacy on the left side. Your email address appears at the top. If it doesn't match your Amazon email, you can change it here — Twitch will send a confirmation link to the new address, and you'll need to click it within 24 hours.
To check your Amazon email, sign into Amazon, hover over Accounts & Lists in the top right, and click Your Account. Click Login & Security on the left. Your email address is listed under "Email address." If you need to change it, click Edit next to the email and follow Amazon's steps.
Connect the accounts through Twitch Settings
The connection happens entirely on Twitch's website, not on Amazon. Sign into your Twitch account, click your profile icon in the top right, and select Settings. Click Connections on the left side — you'll see a list of services you can link to Twitch, including Amazon.
Find Amazon in the list and click Connect. Twitch will open an Amazon login page. Sign in with the Amazon account that uses the same email as your Twitch account. Amazon will ask you to confirm that you want to allow Twitch to access your Prime membership information. Click Authorize or Confirm — the exact button name varies slightly depending on your region.
Once you click Authorize, you'll be sent back to Twitch. The Amazon entry in your Connections list will now show "Connected" with a green checkmark. This means the accounts are linked and you can now use Prime Gaming benefits on Twitch.
Claim your free monthly Prime Gaming subscription
After connecting, you can claim one free channel subscription each month through Prime Gaming. This subscription goes to a streamer of your choice and costs you nothing — Prime Gaming covers it. The streamer receives the revenue as if someone had paid for a regular subscription.
To claim it, sign into Twitch and click your profile icon. Select Subscriptions. You'll see a section labeled Prime Gaming or Prime Gaming Channel Subscription. Click Claim or Browse Channels. Twitch will show you a list of streamers, or you can search for a specific channel. Click the channel you want to support, and Twitch will explore your free subscription when ready.
You can change which channel receives your subscription once per month. If you want to support a different streamer next month, come back to the same menu and select a new channel. Your previous subscription will end and the new one will begin.
What to do if the connection fails
If you click Connect and nothing happens, or if you get an error message, the most common cause is that the email addresses don't match. Go back and double-check that both accounts use exactly the same email. Even a space or capital letter difference will cause the connection to fail.
If the emails match and the connection still doesn't work, try signing out of both Twitch and Amazon completely. Close your browser entirely, then open a new browser window and sign back into Twitch. Go to Settings, Connections, and try connecting to Amazon again. Sometimes clearing your browser's temporary data fixes the problem — you can do this by pressing Ctrl+Shift+Delete on Windows or Command+Shift+Delete on Mac, then selecting Cookies and Cached Images and clicking Clear.
If you still see an error, wait a few hours and try again. Amazon's servers occasionally have brief outages that prevent new connections. If the problem continues after several hours, you can contact Twitch Support through the Help Center on the Twitch website — click your profile icon, select Help, and look for Contact Support.
Disconnect your accounts if you need to
You can disconnect Amazon from Twitch anytime without affecting either account. Your Twitch channel, followers, and settings remain unchanged. The only thing that stops working is Prime Gaming benefits on Twitch — you won't be able to claim free subscriptions until you reconnect.
To disconnect, sign into Twitch and go to Settings, then Connections. Find Amazon in the list and click Disconnect. Twitch will ask you to confirm. Click Disconnect again, and the connection is removed when ready. You can reconnect anytime by following the same steps as the initial connection.
Frequently Asked Questions
Do I need Amazon Prime to connect my accounts?
You need an Amazon account to connect, but you don't need to be a Prime member to link the accounts. However, Prime Gaming benefits — like the free monthly subscription — are only available to active Prime members. If your Prime membership expires, you can still use the connection, but you won't be able to claim free subscriptions until you renew.
Can I use my Amazon login to sign into Twitch after connecting?
Yes. After connecting, you can sign into Twitch using your Amazon email and password instead of your Twitch password. On the Twitch login page, look for a "Login with Amazon" button or link. Click it and sign in with your Amazon credentials. This is optional — you can still use your Twitch password if you prefer.
What happens to my Twitch followers and stream settings when I connect?
Nothing changes. Your followers, stream title, category, and all other settings stay exactly as they are. Connecting only links the two accounts so they recognize each other — it doesn't modify your channel in any way.
Can I connect multiple Twitch accounts to one Amazon account?
No. Each Amazon account can only be connected to one Twitch account at a time. If you try to connect a second Twitch account to the same Amazon account, you'll need to disconnect the first one first. This is a security measure to prevent unauthorized access.
Will connecting affect my Twitch password or security?
Connecting does not change your Twitch password. Your password remains active and you can still use it to sign in. If you choose to sign in with Amazon instead, you're just using an alternative login method — your Twitch password is still there if you need it.