Where to find the name setting in the McDonald's app

Open the McDonald's app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" or your profile name at the top of the menu. You will see your current name displayed under a "Profile" or "Personal Information" section. Tap the pencil or edit icon next to your name to change it.

The exact location shifts slightly between iPhone and Android versions, but the account menu is always accessible from the bottom navigation bar. If you do not see a menu icon, look for a person icon or "My Account" button instead — McDonald's updates the app layout periodically.

Key Takeaways

  • Your name in the McDonald's app is stored in your account profile, which you reach through the menu icon at the bottom of the screen.
  • You can change your name directly in the app without contacting McDonald's customer service or visiting a restaurant.
  • The app will ask you to confirm the change before saving, so you can catch typos before they stick.
  • Your updated name appears on future orders and in your account history when ready after you save it.

Steps to edit your name

Once you tap the edit icon next to your name, a text field will appear with your current name highlighted. Delete the existing text and type your new name. You can use letters, numbers, and common punctuation — the app does not restrict what characters you enter.

After you type the new name, look for a "Save," "Confirm," or checkmark button. Tap it to save the change. The app will return you to your profile page, and your new name will display when ready. If you change your mind before tapping save, you can tap a back arrow or "Cancel" button to discard the edit without saving.

What name to use and privacy considerations

The name you enter is what appears on your order receipts and in your account history. If you order for pickup, staff may call out this name when your order is ready. Use a name you are comfortable hearing called aloud in a restaurant, or use a nickname or shortened version if you prefer.

The McDonald's app does not require your legal name — you can enter any text you want. Your name is tied to your account login (usually your email address), not to your payment method or identity verification. Changing your app name does not affect your payment information, loyalty points, or order history.

If the name field will not save

If you tap save and the name does not change, check that you have an active internet connection. The app needs to send the update to McDonald's servers, and a weak or dropped connection will cause the save to fail silently. Close the app completely and reopen it to try again.

If the problem persists, try clearing the app's cache. On iPhone, go to Settings > General > iPhone Storage, find McDonald's, and tap "Offload App" (this removes the app but keeps your data). Then reinstall it from the App Store. On Android, go to Settings > Apps > McDonald's > Storage > Clear Cache. Log back in and attempt the name change again.

Syncing your name across devices

If you use the McDonald's app on multiple phones or tablets, your name change will sync to all of them once you save it. The app stores your profile information on McDonald's servers tied to your account email, so any device logged into that email will show the updated name within a few minutes.

If you see your old name on one device but the new name on another, force the app to refresh by closing it completely and reopening it. On some devices, pulling down on the profile page will also trigger a manual refresh of your account data.

Changing your name back or updating it again

You can change your name as many times as you want using the same process. There is no limit to how often you edit it, and McDonald's does not flag or restrict repeated changes. straightforward return to your profile, tap the edit icon, and enter a different name.

Your order history and loyalty points remain attached to your account regardless of what name you use. Changing your name does not create a new account or reset your rewards balance.

Frequently Asked Questions

Will changing my name on the app affect my payment information?

No. Your name in the app is separate from your payment method. Changing it does not alter your credit card, debit card, or other payment details stored in your account. Your payment information is tied to your account email, not your display name.

Can I use a fake name or nickname in the McDonald's app?

Yes. The app does not require your legal name and does not verify it against any identification. You can enter any text you want, including nicknames, shortened versions, or made-up names. Keep in mind that this name will be called out when you pick up a dine-in or takeout order.

What if I forgot my password and cannot log in to change my name?

Tap "Forgot Password" on the login screen and enter your email address. McDonald's will send you a password reset link. Click the link in your email, create a new password, and log back into the app. Once logged in, you can change your name through your profile as usual.

Does my name change show up when ready on my receipt?

Yes. Any order you place after saving the name change will show the new name on the receipt. Orders you placed before the change will still show the old name in your order history, but future orders will reflect the updated name.