Change your email in Account Settings, not through a separate form
Amazon does not have a dedicated email-change tool. Instead, you update your email address directly in your account settings under "Login & security". The process takes about two minutes and does not require you to create a new account or lose your order history, saved addresses, or payment methods.
You can change your email from any device — phone, tablet, or computer — as long as you can sign in to your current account. Amazon will send a confirmation link to both your old and new email addresses before the change takes effect, which is a safety step that prevents someone else from locking you out.
Key Takeaways
- Go to Account Settings, select "Login & security", and choose "Edit" next to your email address to start the change.
- Amazon sends a confirmation link to your current email first — you must click it before the new email becomes active.
- After you confirm the old email, Amazon sends a second link to your new email address that you must also click.
- Your order history, saved addresses, and payment methods stay attached to your account and do not need to be re-entered.
- If you no longer have access to your old email, contact Amazon's account recovery team before attempting to change your address.
Step-by-step: changing your email on a computer
Sign in to your Amazon account and go to the top right corner where your name appears. Click the dropdown menu and select "Account". On the next page, look for the section labeled "Login & security" — it is usually the second option on the left side.
Find the line that shows your current email address. Click "Edit" to the right of it. Amazon will ask you to enter your password again for security. Type it in and click "Verify".
A box will appear asking for your new email address. Type it carefully — Amazon does not check whether the address is real until you confirm it. Click "Update email address". Amazon will then send a confirmation link to your current email. Open that email, click the link, and return to Amazon to complete the first confirmation.
Next, Amazon sends a second confirmation link to your new email address. Open that email and click the link. Once you click it, your email address officially changes. You can now sign in using either your new email or your Amazon username, but your old email will no longer work for login.
Changing your email on a phone or tablet
Open the Amazon app or go to Amazon.com in your browser. Tap the menu icon (three horizontal lines) in the bottom right corner on the app, or in the top left on a browser. Scroll down and tap "Account".
Tap "Login & security". You will see your email address listed. Tap "Edit" next to it. Enter your password when prompted and tap "Verify".
Type your new email address into the box that appears. Tap "Update email address". Check your current email for the confirmation link — it usually arrives within a few seconds. Tap the link in that email, then return to the Amazon app or browser.
Amazon will then send a second confirmation link to your new email. Open that email and tap the link. Your email address is now changed, and you can sign in with the new one.
What happens to your account during the change
Your order history, delivery addresses, payment methods, wish lists, and subscriptions (like Prime) all stay exactly as they are. You do not need to re-enter anything or create a new account. The email change is just swapping out the login credential — everything else remains attached to your account.
If you have two-factor authentication turned on (a security code sent to your email or phone when you sign in), that setting stays active. You will still receive those codes at the phone number or email address you have set up, depending on which method you chose.
If you cannot access your old email anymore
If your old email address no longer exists or you cannot log in to it, you cannot complete the confirmation step on your own. Instead, contact Amazon's account recovery team by going to the sign-in page, clicking "Need help signing in?", and selecting "I don't have access to my email address".
Amazon will ask you to verify your identity using information from your account — usually your name, a recent order number, or the last four digits of a payment method on file. This process can take a few days. Once Amazon confirms you own the account, they can change your email without requiring confirmation from the old address.
Why Amazon sends two confirmation emails
The first confirmation link proves you still have access to your current email — this prevents someone who has guessed your password from locking you out by changing your email to an address they control. The second confirmation link proves you actually own the new email address and did not type it by mistake.
Both links expire after a set time (usually 24 hours). If a link expires before you click it, go back to "Login & security" and click "Edit" again to request new confirmation emails.
Frequently Asked Questions
Can I change my email address if I forgot my password?
No. You must sign in to your account and verify your password before changing your email. If you forgot your password, use the "Need help signing in?" link on the Amazon sign-in page to reset it first, then follow the email-change steps.
What if I typed my new email address wrong?
If you notice the mistake before clicking the confirmation link in your new email, go back to "Login & security" and click "Edit" again. You can enter a different email address. The old attempt will expire on its own after 24 hours.
Will changing my email affect my Prime membership?
No. Your Prime membership stays active and attached to your account. You will continue to receive Prime benefits and renewal notices at your new email address.
Can I change my email on the same day I change my password?
Yes. There is no waiting period between changing your password and changing your email. You can do both in the same session if you want to.
What if I do not receive the confirmation emails?
Check your spam or junk folder — confirmation emails sometimes get filtered there. If you still do not see them after 10 minutes, go back to "Login & security", click "Edit", and request the confirmation emails again. Make sure you typed your new email address correctly before requesting them a second time.