Remove a card in three steps from your account settings
To delete a credit card from Amazon, sign into your account, go to Your Account in the top right, select Login & security, then scroll to Manage your payment methods and click the X next to the card you want to remove. Amazon will ask you to confirm the deletion. The card is gone from your account when ready, though any pending charges using that card will still process.
You cannot delete a card that is currently set as your default payment method — Amazon requires at least one active card on file. If the card you want to remove is marked as default, you must first set a different card as your primary payment method, then delete the old one.
If you cannot find the card you are looking for, or if you see a card you do not recognize, check whether it was added through a third-party service like a grocery rewards program or a subscription box. Some services link directly to your Amazon account and appear in your payment methods list even though you added them elsewhere.
Key Takeaways
- You must have at least one active payment method on your Amazon account at all times, so set a new default card before deleting your current one.
- Deleting a card from your account does not cancel pending charges — those will still go through to the card even after you remove it.
- Cards added through third-party services like subscription boxes or loyalty programs appear in your Amazon payment list but must sometimes be removed through the original service instead.
- If you see unfamiliar cards on your account, check your email for confirmation messages from those services or contact Amazon support to investigate.
Why you might not be able to delete a card
The most common reason a card will not delete is that it is set as your default payment method. Amazon will not let you remove the only active card on your account because the system needs at least one valid payment method to process orders. To work around this, add a new card first, set it as default, and then delete the old one.
A second reason is that the card has a pending transaction. If you placed an order in the last few minutes and the charge has not fully processed, Amazon may temporarily lock that card from deletion. Wait a few minutes and try again, or check your order history to see whether the charge went through.
If you added the card through a linked service — such as a store loyalty program, a subscription service, or a digital wallet like Apple Pay — you may need to remove it from that service first rather than from Amazon directly. Check the original service's settings to disconnect it from your Amazon account.
What happens to orders placed with a deleted card
Charges that already went through before you deleted the card will not be reversed. The money has already left your account or been charged to your card issuer. Deleting the card from Amazon does not cancel those transactions.
If you have an order that has not yet shipped and you want to change the payment method, you can edit the order through Your Orders before it ships. Open the order, select Edit order, and choose a different payment method. Once an order ships, you cannot change the payment method — you would need to return it and place a new order instead.
Removing a card that was added by mistake or fraud
If you see a card on your account that you did not add, or if you believe someone else added it without your permission, delete it when ready and then change your Amazon password. Go to Your Account, select Login & security, and choose Edit password. Use a strong password that you do not use anywhere else.
After changing your password, review your recent orders and check your email for any order confirmations you do not recognize. If you see unauthorized purchases, contact Amazon support through Your Account > Contact Us and report the fraudulent activity. Amazon can investigate and may reverse charges if the purchase was made without your permission.
If you believe someone has access to your account, also check whether two-factor authentication is turned on. Go to Login & security and look for Two-Step Verification. Turning this on means anyone trying to sign in from a new device will need a code sent to your phone or email, even if they have your password.
Deleting cards linked to subscriptions or recurring charges
If the card you want to delete is linked to an active Amazon subscription — such as Prime, Kindle Unlimited, or a Subscribe & Save order — you must first update the payment method for that subscription. Deleting the card will not automatically cancel the subscription; instead, Amazon will try to charge the new default card you have on file.
To change the payment method for a subscription, go to Your Account, select Memberships & subscriptions, find the subscription, and click Edit payment method. Choose a different card from your list. Only after you have updated the subscription can you safely delete the old card.
For Subscribe & Save orders, go to Your Account > Your Orders, find the recurring order, and select Edit payment method. This ensures the next shipment will charge to a card you still have on file.
How to check which cards are on your account
To see all the payment methods linked to your Amazon account, sign in and go to Your Account in the top right corner. Select Login & security, then scroll down to Manage your payment methods. This page shows every card, digital wallet, and linked service connected to your account.
Each card displays the last four digits, the expiration date, and whether it is set as your default. If you added a card years ago and forgot about it, it will still appear here. Removing old or unused cards reduces the number of payment methods Amazon has on file, which can make your account easier to manage and slightly lower the risk if your account is compromised.
If you see a card with a different name or address than your own, it may be a card added by a family member if you share an Amazon Household account. Check with other account users before deleting it, or remove them from the Household if they should no longer have access.
Frequently Asked Questions
Will deleting a card cancel my Amazon Prime membership?
No. Deleting a card does not cancel Prime. Amazon will charge your new default payment method when your Prime renewal date arrives. If you want to cancel Prime itself, go to Your Account > Memberships & subscriptions > Prime membership and select End membership.
Can I delete a card if I have a pending refund?
Yes, but the refund may not process correctly. If Amazon is refunding money back to that specific card, deleting it could delay the refund. Wait until the refund shows in your bank account, then delete the card. You can check refund status in Your Orders under the original purchase.
What if I delete a card and then want to use it again?
You can add it back anytime. Go to Your Account > Login & security > Manage your payment methods and select Add a payment method. Enter the card details again. Amazon will treat it as a new card on your account.
Does Amazon keep my deleted card information?
Amazon does not store full card numbers after you delete a payment method. However, your account history and past orders will still show that a card ending in those four digits was used. If you want to remove all traces of a card from your account history, contact Amazon support, though they may not be able to fully delete historical transaction records.
Can I delete a card from the Amazon app instead of the website?
Yes. Open the Amazon app, tap the menu icon (three horizontal lines), go to Your Account, select Login & security, then Manage your payment methods. The process is the same as on the website.