Remove a card or bank account in three steps
To delete a payment method from DoorDash, open the app or website, go to your account settings, find the payment section, and remove the card or bank account you no longer want to use. The process takes about two minutes and the payment method disappears from your account when ready — you cannot use it for new orders right away, though DoorDash may still charge it if you have a pending delivery that was placed before you deleted it.
DoorDash keeps at least one payment method on file. If you try to delete your only payment method, the app will stop you and ask you to add a new one first. This prevents you from getting stuck unable to pay for an order you have already placed.
Key Takeaways
- You can delete a payment method through the app or website by going to Account Settings, then Payment Methods, then selecting the card or bank account and choosing Remove.
- DoorDash requires at least one payment method on file at all times, so you must add a new one before deleting your last card or bank account.
- Deleting a payment method takes effect when ready for new orders, but DoorDash may still charge a card for deliveries you placed before deletion.
- If you delete a card that has a pending charge, contact DoorDash support to dispute it rather than trying to cancel through your bank.
Delete a payment method on the DoorDash app
Open the DoorDash app and tap the account icon in the bottom right corner. This takes you to your account menu. Tap "Payment" or "Payment Methods" — the exact wording depends on your phone type, but it is always in the main account settings area.
You will see a list of all cards and bank accounts linked to your account. Find the one you want to remove and tap it. A menu will appear with options including "Remove" or "Delete This Card." Tap that option. DoorDash will ask you to confirm — tap "Yes" or "Confirm" to finish. The payment method is now deleted and will not appear in the list.
If this is your only payment method, DoorDash will not let you delete it. Instead, you will see a message saying you need at least one payment method on file. Add a new card or bank account first, then come back and delete the old one.
Delete a payment method on the DoorDash website
Go to doordash.com and sign into your account. Click the account icon in the top right corner and select "Account Settings." Click "Payment Methods" in the left menu.
You will see all your saved cards and bank accounts. Find the one you want to remove and click the three dots or menu icon next to it. Select "Remove" from the dropdown. DoorDash will ask you to confirm the deletion. Click "Remove" again to finish.
Like the app, the website will not let you delete your last payment method. You must add a new one first.
What happens to pending charges after you delete a card
If you delete a card that has a delivery order in progress, DoorDash may still charge that card. The system processes payments for orders you have already placed, even if you delete the payment method before the order is complete. This is because the charge was authorized when you placed the order, not when you deleted the card.
If you see a charge on a deleted card after you removed it, do not dispute it through your bank first. Contact DoorDash support through the app or website and explain that you deleted the card but were still charged. DoorDash can often reverse the charge or move it to a new payment method on your account. Disputing through your bank can complicate the process and may freeze your DoorDash account temporarily.
Add a new payment method before deleting your last one
If you only have one card or bank account on file and want to switch to a different one, add the new payment method first. Open your account settings and go to Payment Methods. Click "Add Payment Method" or the plus icon. Enter your new card number or bank account details and follow the prompts to save it.
Once the new payment method is saved and shows in your list, go back to the payment methods page and delete the old one. This way you always have at least one working payment method and can place orders without interruption.
Why you might want to delete a payment method
You may delete a card because you lost it, it expired, or the bank closed the account. You might also delete it for security reasons — if you think someone else has access to the card number, removing it from DoorDash stops that person from using it to place orders on your account.
Deleting a card from DoorDash does not close the card itself or affect your bank account. It only removes the card information from DoorDash's system. If you want to stop using the card entirely, you will need to contact your bank or credit card company separately.
What to do if you cannot delete a payment method
If you try to delete a payment method and get an error message, the most common reason is that you only have one payment method on file. Add a new card or bank account first, then try deleting the old one again.
If you get a different error or the delete button does not appear, try signing out of the app or website and signing back in. Sometimes the page needs to refresh. If the problem continues, contact DoorDash support through the app — tap your account icon, then "Help," then "Contact Us." Explain that you cannot delete a payment method and include the name of the card or bank account you want to remove. Support can delete it for you if there is a technical issue preventing you from doing it yourself.
Frequently Asked Questions
Can I delete a card if I have an active DoorDash order?
You can delete the card from your account settings, but DoorDash may still charge it for the order you just placed. The charge was authorized when you placed the order. If you want to avoid this, wait until the order is delivered and marked complete before deleting the card.
Does deleting a payment method cancel my DoorDash+ membership?
No. Deleting a card does not affect your membership status. However, if your membership renews and you no longer have a valid payment method on file, DoorDash will not be able to charge you and may suspend your membership until you add a new card.
What if I deleted a card by mistake?
You will need to add it again manually by going to Payment Methods and entering the card number, expiration date, and CVV. DoorDash does not have an undo button for deleted cards. If you remember the card details, you can re-add it in about one minute.
Can someone else delete my payment methods?
Only you can delete payment methods from your account if you are signed in. If someone else has access to your DoorDash password, they could delete your cards and add their own. Change your password when ready if you think your account has been compromised, and contact DoorDash support to review recent activity.
Do I need to delete old cards, or can I just leave them on file?
You do not have to delete old cards. Leaving them on file does not cost you anything or put your account at risk as long as the card is no longer active. However, if a card has been compromised or you no longer have access to it, delete it to keep your account clean and reduce confusion when you place an order.