Where to find your username in the game

Your Genshin Impact username appears in the top-left corner of your screen during gameplay. Open the game, look at the upper left, and you will see your character name displayed there — that is your in-game username. It is the name other players see when you join their worlds or when they see your signature in domains and dungeons.

If you want to see your username more clearly without playing, go to the main menu before you enter the world. Your username displays prominently on the screen. You can also check it by opening the pause menu (press Esc on PC or the menu button on console) and looking at the top of the screen where your profile information appears.

Key Takeaways

  • Your in-game username is visible in the top-left corner of the screen during gameplay and on the main menu.
  • Your account username (the one you use to log in) is different from your in-game character name and appears in account settings.
  • You can change your in-game character name once every 30 days using Primogems or a name card item.
  • Your account username is tied to your email address or phone number and cannot be changed after creation.

Finding your account username on the Genshin Impact website

Your account username is separate from your in-game character name. To find it, log into your HoYoverse account at account.hoyoverse.com. This is the username you use to log into the game itself, not the name other players see.

Once you are logged in, click on "Account" in the left menu. Your account username will display on this page. If you created your account with an email address or phone number, that email or number is linked to your account, but your actual username is what appears in the Account section.

The difference between your account username and character name

Many players confuse these two because they serve different purposes. Your account username is what you type when you log into Genshin Impact — it is tied to your HoYoverse account and cannot be changed. Your character name is what appears in-game and what other players see; you can change this one.

If you want to change your in-game character name, you need either 60 Primogems (the premium currency) or a Namecard item. Open the pause menu, go to "Paimon" (the menu icon), select "Profile," and then choose "Edit Profile." From there you can change your character name. The change takes effect when ready, but you cannot change it again for 30 days.

Checking your username on mobile and console

On mobile (iOS or Android), your username displays in the same top-left corner as on PC. Tap the pause button, then look at your profile section to see both your character name and account information. The steps are the same as on PC, just adapted for touch controls.

On PlayStation, Nintendo Switch, or Xbox, press the menu button to open the pause screen. Your character name appears at the top. To see your full account information, you may need to link your console account to your HoYoverse account first. If you have not done this, go to the HoYoverse website and link your console through the account settings.

What to do if you cannot see your username

If your username is not displaying, the most common reason is that you have not yet created a character. When you first start Genshin Impact, you must complete the opening sequence and name your character before you can play. If you are stuck on this screen, finish the tutorial and name your character to proceed.

If you are already in the game but cannot see your username, try restarting the process. Log out completely and log back in. If the problem continues, check that you are logged into the correct HoYoverse account — you may have multiple accounts linked to your email address, and the game might be loading a different one.

Linking multiple accounts to one email

HoYoverse allows you to create multiple game accounts under the same email address. If you have done this, you will need to specify which account you want to log into when you start the game. The login screen will show you a list of accounts associated with that email. Select the one you want to play, and that account's character name will display once you enter the world.

To see all your accounts, log into the HoYoverse website with your email and password. You will see a list of all characters and accounts linked to that email. Each one has its own username and character name. If you are unsure which account you are currently playing on, check the HoYoverse website to confirm.

Frequently Asked Questions

Can I change my account username?

No. Your account username is permanent and tied to your HoYoverse account. You can only change your in-game character name, which is different. If you want a completely different account username, you would need to create a new HoYoverse account with a different email address or phone number.

Why do I see a different name when other players visit my world?

Other players see your character name, not your account username. Your character name is what displays above your character model in the world. If you recently changed your character name, other players will see the new name the next time they join your world or interact with you.

How often can I change my character name?

You can change your in-game character name once every 30 days. After you make a change, a timer starts, and you cannot change it again until 30 days have passed. You can check how much time remains by going to your profile and attempting to edit your name — the game will show you when you can change it next.

What if I forgot my account username?

Go to the HoYoverse website and click "Forgot Password" on the login page. Enter the email address or phone number associated with your account. HoYoverse will send you a reset link. Once you reset your password and log in, your account username will be visible in the Account section of the HoYoverse website.

Is my username the same across all HoYoverse games?

Your HoYoverse account username is the same across all HoYoverse games (Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, and others). However, your character name in each game is separate. You can have different character names in different games, but your account login username remains the same.