Where to find your username in the game itself
Your HoYoverse username appears in Genshin Impact's settings menu. Open the game, tap the icon that looks like a person in the top-left corner of the screen (on mobile) or press Esc and select "Account" (on PC). This takes you to your profile page, where your username displays at the top.
The username you see here is the one tied to your HoYoverse account — the same name you use to log in across HoYoverse games like Honkai: Star Rail and Zenless Zone Zero. It is separate from your in-game character name, which you can change anytime without affecting your account username.
If you are on console (PlayStation or Nintendo Switch), you can also find your username by opening the menu, navigating to your profile, and selecting Account Settings. The process is the same across all platforms.
Key Takeaways
- Your HoYoverse username appears in your profile settings within Genshin Impact, under the Account section on any platform.
- Your HoYoverse username is different from your in-game character name and cannot be changed once created.
- You can also view your username by logging into the HoYoverse website directly at hoyoverse.com and checking your Account Settings.
- If you forgot your username, you can recover it using the email or phone number linked to your account through the password recovery process.
- Your username is public information that other players can see on your profile, but you should keep your password private.
Checking your username on the HoYoverse website
Go to hoyoverse.com and log in with your email address or phone number. Once you are signed in, click on your profile icon in the top-right corner and select "Account Settings." Your HoYoverse username will be displayed on this page under your account information.
This method works if you are away from the game or want to confirm your username before sharing it with others. The website shows the same username that appears in-game, so you will see an identical name whether you check through Genshin Impact or through the HoYoverse website.
The website also shows when your account was created and which email address or phone number is currently linked to it. This can be useful if you are trying to recover an older account or verify which account you are logged into.
What to do if you cannot remember your username
If you do not recall your HoYoverse username, use the account recovery process on the HoYoverse login page. Click "Forgot Password?" and enter the email address or phone number linked to your account. HoYoverse will send you a recovery link to that email or phone.
After you reset your password and log back in, your username will be visible in your account settings. You cannot change your HoYoverse username once it is created, so write it down somewhere safe once you find it — a password manager, a private note, or even a piece of paper stored securely.
If you no longer have access to the email or phone number linked to your account, you will need to contact HoYoverse support directly. They can help you verify your identity and regain access to your account through other means.
The difference between your username and character name
Your HoYoverse username is your account identifier — the name you use to log in and the one other players see when they look at your profile. Your character name is what appears above your playable character in the game world and can be changed through the settings menu anytime without affecting your account.
When you share your profile with friends or join co-op domains, they see your HoYoverse username, not your character name. This is why it matters to know which one you are sharing and which one you want other players to see.
You can have a username like "SkywardBlade42" but a character name like "Lumine" or "Aether." Only your character name changes when you rename your character in-game; your username stays the same forever.
Why you might need to know your username
You need your HoYoverse username when you are adding friends in-game, sharing your profile link, or contacting HoYoverse support about account issues. Some third-party Genshin Impact tools also ask for your username to pull your public profile data, such as your adventure rank or character builds.
Never share your password with anyone, but your username is public information — other players can see it on your profile page. Knowing your username makes it easier to help friends find you in-game or to provide information when you need customer support.
Keeping your account information find
Once you know your username, store it somewhere you can find it again. Write it down in a password manager or a private note. This saves you time if you ever need to recover your account or contact support about a problem.
If you use the same email address for multiple accounts, make sure your HoYoverse account has a strong, unique password. Avoid using your username as your password, and enable two-factor authentication in your account settings for extra protection. Two-factor authentication adds a second verification step when you log in from a new device, making it much harder for someone else to access your account.
Frequently Asked Questions
Can I change my HoYoverse username?
No. Your HoYoverse username is permanent and cannot be changed once your account is created. You can change your in-game character name anytime through the settings menu, but your account username stays the same.
Is my HoYoverse username the same across all HoYoverse games?
Yes. Your username works for Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, and any other HoYoverse game linked to the same account. You log in with the same credentials across all of them.
What if I see a different name in my profile than what I remember?
You may be looking at your character name instead of your username. Check your Account Settings in the game or on the HoYoverse website to see your official HoYoverse username. The character name appears above your character in the game world and can be changed anytime.
Can other players see my HoYoverse username?
Yes. Your username is public and visible on your profile page when other players visit it. They can see it when you join their co-op domains or when they search for your profile through the in-game friend system.
What should I do if I think someone else has access to my account?
Change your password when ready through the HoYoverse website. Go to Account Settings, select "Password," and create a new one. If you cannot log in, use the password recovery option and follow the steps to regain access to your account.