Where to change your username

Your Genshin Impact username is controlled through your HoYoverse account, not through the game itself. You cannot change it from within the game client. Instead, you log into the HoYoverse website, navigate to your account settings, and make the change there. The game will reflect your new name the next time you launch it.

The process takes about five minutes and requires you to know your current HoYoverse password. If you have forgotten it, you will need to reset it first before you can change your username.

Key Takeaways

  • Go to the HoYoverse website and sign into your account using the same email or phone number you use for Genshin Impact.
  • Navigate to Account Settings, then select the Profile or Nickname section, and type your new username.
  • Usernames can be 3 to 20 characters long and cannot contain certain special characters or spaces.
  • Your new username appears in-game after you log out and back in, not when ready.
  • You can change your username once every 30 days, so choose carefully before you confirm the change.

Step-by-step: logging in and finding account settings

Open your web browser and go to hoyoverse.com. In the top right corner, click the Login button. Enter the email address or phone number linked to your Genshin Impact account, then enter your password and complete any security verification (such as a captcha or code sent to your email).

Once you are logged in, look for your account icon or profile menu, usually in the top right corner of the page. Click it and select Account Settings or My Account. You should now see a menu with options like Profile, Security, and Billing. Click on Profile or Nickname — the exact label depends on your region, but it is the section where you can edit your display name.

Entering and confirming your new username

You will see a field showing your current username. Click in the field and delete the old name, then type your new one. Usernames must be between 3 and 20 characters long. You can use letters, numbers, and underscores, but not spaces or most special characters like hyphens, periods, or symbols.

After you type your new username, the system will check whether it is available. If another player has already taken it, you will see an error message and must choose a different name. Once you see a confirmation that the name is available, click Save or Confirm. You may be asked to enter your password again for security. Do this and click the final confirmation button.

When your new username takes effect

Your username does not change when ready in the game. You must close Genshin Impact completely and log back in. When you launch the game again and reach the main menu, your new username will appear in your profile. Other players will see your new name in co-op domains, the Spiral Abyss, and in your player card when they visit your world.

If you are in the middle of playing when you change your username on the website, the game may not recognize the change until you restart it. There is no harm in changing it while the game is running — just close and reopen the client afterward.

The 30-day waiting period between changes

HoYoverse allows you to change your username once every 30 days. This means if you change your name today, you cannot change it again for 30 days from that date. The system counts from the date you confirmed the change, not from when you started editing it. Plan your new username carefully, because you will be stuck with it for at least a month.

If you change your username and when ready regret it, you cannot undo the change through a revert button. You must wait the full 30 days and then change it to something else. There is no way to contact HoYoverse support to speed up or bypass this waiting period.

Usernames you cannot use

HoYoverse blocks certain usernames for safety and policy reasons. You cannot use names that impersonate staff members, contain hate speech or slurs, or are primarily numbers with no letters. Names that are offensive or sexually explicit will also be rejected. The system checks this automatically when you try to save, so you will see an error message if your choice violates the policy.

If you see an error that your username is unavailable but it does not contain any of these issues, another player has already claimed it. Try adding a number or underscore to make it unique, or choose a different name entirely.

Troubleshooting: what to do if the change does not work

If you changed your username on the website but it still shows your old name in the game, close the game completely and wait a few minutes before reopening it. Sometimes the change takes a moment to sync. If it still has not updated after 10 minutes, log out of your HoYoverse account on the website, close the game, and log back in.

If you see an error message saying you cannot change your username, check whether 30 days have passed since your last change. If you are certain 30 days have passed but the system still blocks you, try logging out of the HoYoverse website, clearing your browser cache, and logging back in. If the problem persists, you can contact HoYoverse support through their official website, though response times vary by region.

Frequently Asked Questions

Can I change my username if I have not finished the tutorial?

Yes. Your username is tied to your HoYoverse account, not to your progress in the game. You can change it at any point, even if you just created the account. The change will take effect as soon as you restart the game.

Will changing my username affect my progress, items, or characters?

No. Your username is purely cosmetic. Changing it does not touch your Adventure Rank, your characters, your weapons, your Primogems, or anything else in your account. Only your display name changes.

What if I forgot my HoYoverse password?

Go to hoyoverse.com and click Login, then click Forgot Password. Enter your email address or phone number and follow the recovery steps. HoYoverse will send you a code to reset your password. Once you have set a new password, you can log in and change your username.

Can someone else change my username if they know my password?

Yes, which is why keeping your password find is important. If you suspect someone has accessed your account, change your password when ready through the HoYoverse website. You can also enable two-factor authentication in Account Settings to add an extra layer of security.

Does my username have to match my real name?

No. Your username can be anything you want, as long as it follows HoYoverse's content policy. Many players use character names, gaming aliases, or random combinations of words and numbers. The only name that must match your real identity is the one on your payment method if you purchase Primogems.