You can change your HoYoverse username once every 30 days through your account settings

HoYoverse (the company behind Genshin Impact, Honkai: Star Rail, and Zenless Zone Zero) lets you change the display name that other players see in-game. The process takes about two minutes and happens entirely in your account settings — you do not need to contact support unless something goes wrong. You can change your username once per month, and the change takes effect when ready across all HoYoverse games linked to that account.

The steps differ slightly depending on whether you are on PC, mobile, or console, but the core process is the same: log into your HoYoverse account through the official website, navigate to your account settings, find the username field, and save your change. If you play on multiple platforms, you only need to change it once — the new name syncs everywhere.

Key Takeaways

  • Log into your HoYoverse account at hoyoverse.com, not through the game itself, to change your username.
  • You can change your username once every 30 days, and the change appears in-game when ready.
  • The username you set in HoYoverse account settings is what other players see; your login email address stays the same.
  • If you have linked multiple games (Genshin Impact, Honkai: Star Rail, Zenless Zone Zero), they all share the same username.

Step-by-step: changing your username on PC or web

Go to hoyoverse.com and click "Log In" in the top right corner. Enter your email address and password, then complete any two-factor authentication if you have it enabled. Once you are logged in, look for your account icon or profile menu — usually in the top right corner — and select "Account Settings" or "My Account".

In Account Settings, find the section labeled "Profile" or "Basic Information". You should see a field that says "Nickname" or "Username" with your current display name. Click into that field, delete the old name, type your new username (HoYoverse typically allows 1 to 16 characters), and click "Save" or "Confirm". The system will show you a confirmation message. Your new username is now live in-game.

Changing your username on mobile (iOS or Android)

Open the HoYoverse app or go to hoyoverse.com in your mobile browser and log in with your email and password. Tap the menu icon (usually three horizontal lines) and select "Account" or "My Account". Look for "Profile Settings" or "Basic Information".

Tap the "Nickname" or "Username" field, clear the current name, enter your new username, and tap "Save" or "Confirm". The change takes effect when ready. If you are playing Genshin Impact or another HoYoverse game on your phone, close and reopen the game to see your new name in-game.

Changing your username on PlayStation, Xbox, or Nintendo Switch

You cannot change your HoYoverse username directly from your console. Instead, log into your HoYoverse account through a web browser or the HoYoverse app on a phone or computer, follow the steps above, and your new username will sync to your console version the next time you launch the game.

If you are playing on console but have not yet linked your HoYoverse account, you will need to do that first. In-game, go to Settings, select "Account", and choose "Link HoYoverse Account". This creates or connects to your HoYoverse profile, which is where the username change happens.

What happens to your old username and login information

Changing your display username does not change your login email address. You will still use the same email and password to log into your HoYoverse account — only the name that appears to other players changes. Your old username becomes available for someone else to use after you change it.

If you have friends who added you by your old username, they can still see you in their friends list, but your new name will display next to your profile. You do not need to re-add friends or re-join guilds or clans.

The 30-day waiting period between changes

HoYoverse enforces a 30-day cooldown between username changes. If you try to change your username before 30 days have passed since your last change, the system will show you a message saying when you will be able to change it again. This limit applies per account, not per game — if you change your username while playing Genshin Impact, you cannot change it again for 30 days even if you switch to Honkai: Star Rail.

The timer resets from the date and time of your last successful change. If you changed your username on January 15 at 3 p.m., you can change it again on February 14 at 3 p.m. or later.

Troubleshooting: username changes that do not work

If you see an error message when you try to save your new username, the most common causes are: the username contains characters HoYoverse does not allow (stick to letters, numbers, and underscores), the username is already taken by another player, or you are trying to change it before the 30-day cooldown has ended. Try a different name or wait until the cooldown expires.

If you are logged in but cannot find the username field in your account settings, make sure you are on the official HoYoverse website (hoyoverse.com) and not a third-party site. Clear your browser cache and cookies, then log in again. If the problem persists, contact HoYoverse support through their official website — look for "Contact Us" or "Customer Service" at the bottom of the page.

Frequently Asked Questions

Can I change my username more than once a month?

No. HoYoverse enforces a 30-day cooldown between changes. You can change your username once every 30 days from the date of your last change. If you need to change it sooner, you will have to wait until the cooldown expires.

Will changing my username affect my progress or items in-game?

No. Your username is only your display name. Your account, characters, items, and progress remain exactly the same. Only the name that appears to other players changes.

What if someone else is using the username I want?

Usernames must be unique across HoYoverse. If the name you want is already taken, you will see an error message when you try to save it. Choose a different username or wait to see if the other player changes their name and frees it up.

Do I need to change my password after changing my username?

No. Your password is tied to your email address, not your username. Changing your display name does not affect your login credentials or security settings.

Can I change my username on multiple games at once?

You only need to change it once. All HoYoverse games linked to your account (Genshin Impact, Honkai: Star Rail, Zenless Zone Zero) share the same username. Change it in your account settings, and it updates everywhere.