Where to change your username

You change your HoYoverse username through the HoYoverse account settings page, not inside Genshin Impact itself. Go to account.hoyoverse.com, sign in with your email or phone number, and look for "Account Settings" in the left menu. The username field is there — it's separate from your display name, which is what other players see in-game.

The username is what you use to log in. Your display name is the character name that appears above your character in the world. You can change your display name inside Genshin Impact itself by talking to the Adventurers' Guild receptionist in any city, but the account username must be changed on the HoYoverse website.

Key Takeaways

  • Your HoYoverse username is your login credential and lives on account.hoyoverse.com, not in the game.
  • You can change your username once every 30 days, and the new name takes effect when ready after you save it.
  • Usernames must be 4 to 12 characters long and can contain letters, numbers, and underscores only.
  • If you forget your current username, you can look it up on the account settings page after signing in with your email or phone number.

Step-by-step process on the website

Open a web browser and go to account.hoyoverse.com. Click "Log In" at the top right and enter the email address or phone number tied to your account, then your password. Once you're signed in, you'll see your account dashboard.

On the left side of the page, click "Account Settings". Scroll down until you see the "Username" field — it will show your current username. Click the pencil icon or the field itself to edit it. Type your new username, which must be 4 to 12 characters long and can only use letters (A–Z, a–z), numbers (0–9), and underscores (_). Click "Confirm" or "Save" to explore the change. The new username is active right away.

Rules for your new username

HoYoverse enforces specific rules on what a username can be. It must be between 4 and 12 characters — too short or too long and the system will reject it. You can use uppercase and lowercase letters, numbers, and underscores. You cannot use spaces, hyphens, special characters like @, #, or !, or any non-English characters.

The username you choose cannot already be in use by another account. If you try to save a name that's taken, the system will tell you it's unavailable and you'll need to pick something else. You also cannot change your username more than once every 30 days — if you've changed it recently, you'll see a countdown timer showing when you can change it again.

What happens after you change it

Your new username takes effect when ready. The next time you log out and log back in, you'll use the new username instead of the old one. Your password does not change — only the username you type at the login screen is different. Your in-game display name, Adventure Rank, characters, and all progress stay exactly the same.

Other players will not see your username change. They see your display name (the character name), which is separate. If you want to change what other players see above your character in the world, you do that inside Genshin Impact by talking to the Adventurers' Guild receptionist and paying a small amount of Mora.

If you can't find the username field

Make sure you're on the correct website: account.hoyoverse.com, not the Genshin Impact game launcher. Some players confuse the game settings with the account settings. The game launcher has settings for graphics and audio, but not for your username.

If you're signed in on the HoYoverse website and still don't see the username field, try refreshing the page or clearing your browser cache. If you're using a very old browser, the page may not load correctly — try a different browser like Chrome, Firefox, or Safari. If the field is grayed out or says you cannot change it, you may have changed your username within the last 30 days and need to wait until the cooldown expires.

Recovering a forgotten username

If you don't remember your current username, you can find it on the account settings page itself. Go to account.hoyoverse.com, click "Log In", and sign in using your email address or phone number and your password. Once you're logged in, go to "Account Settings" and look at the Username field — your current username will be displayed there, even if you can't edit it yet.

If you've forgotten both your username and your password, click "Forgot Password?" on the login page. HoYoverse will send a reset link to the email address or phone number on file. After you reset your password and log back in, you'll be able to see your username on the account settings page.

Frequently Asked Questions

Can I change my username more than once?

Yes, but only once every 30 days. After you change your username, a 30-day timer starts. You cannot change it again until that timer runs out. The system will show you exactly when you're allowed to change it next.

Will changing my username affect my game progress or characters?

No. Your Adventure Rank, all your characters, weapons, artifacts, and everything else in your account stays the same. Only the name you use to log in changes. Your in-game display name (what other players see) does not change unless you change it separately inside the game.

What if my new username is already taken?

The system will tell you the username is unavailable and won't let you save it. You'll need to choose a different username. Try adding numbers or underscores to make it unique — for example, if "Player" is taken, try "Player_1" or "Player123".

Do I need to change my password when I change my username?

No. Your password is separate from your username and does not change automatically. You can change your password separately on the account settings page if you want to, but it's not required when you change your username.

Can I use spaces or special characters in my username?

No. HoYoverse usernames can only contain letters (A–Z, a–z), numbers (0–9), and underscores (_). Spaces, hyphens, and special characters like @, #, or ! are not allowed. If you try to use them, the system will reject the username.