Use the Roblox password reset page to regain access

If you cannot remember your Roblox password, go to the Roblox login page and click "Forgot Password or Username?" below the login button. Enter the email address or username connected to your account. Roblox will send a password reset link to that email address within a few minutes.

Click the link in the email to open the password reset form. Create a new password that is at least eight characters long. Roblox requires a mix of uppercase letters, lowercase letters, and numbers — for example, "BlueSky2024" works, but "bluesky" does not. After you set your new password, you can log in when ready with it.

Key Takeaways

  • The password reset link arrives in the email connected to your account, so you must have access to that email address to proceed.
  • New passwords must be at least eight characters and include uppercase letters, lowercase letters, and numbers.
  • The reset link expires after a set time, so complete the process soon after you receive the email.
  • If you do not see the reset email, check your spam or junk folder before requesting a new link.
  • If you cannot access the email address on your account, you will need to contact Roblox support with proof of ownership.

What to do if you cannot access your email address

If the email address on your Roblox account no longer works — because you closed that email account, lost access to it, or never set one up — you cannot use the standard password reset. Instead, visit the Roblox support page and select "I forgot my password" from the help topics. Fill out the form with your username and as much information as you remember about the account, such as the approximate date you created it or the last game you played.

Roblox support will ask you to verify that you own the account. They may request a screenshot of your account settings, a list of games you have played, or other details that only the account owner would know. This process takes longer than an email reset — usually several days — but it is the only way forward if your email is inaccessible.

Check your spam folder if the reset email does not arrive

Password reset emails from Roblox sometimes land in spam or junk folders instead of your inbox. Before you assume the email did not send, check those folders. Search for "Roblox" or "password" to find the message quickly. If you find it there, click the reset link and complete the process as normal.

If the email still does not appear after checking spam, wait a few minutes and request a new reset link from the Roblox login page. Sometimes the first attempt fails silently. If multiple attempts produce no email, the email address on your account may be incorrect or no longer active — in that case, contact Roblox support as described above.

Create a strong password you can remember or store safely

Once you have reset your password, choose one that is difficult for others to guess but that you can remember without writing it down — or store it in a password manager like Bitwarden, 1Password, or the password manager built into your web browser. Avoid passwords based on your name, birthday, or other information someone could find on social media. A phrase like "GreenCat7Jumps" is stronger than "Roblox123" because it is longer and less predictable.

If you use the same password across multiple websites, change it on those sites too. If someone gains access to your Roblox account, they may try that password on your email, gaming platforms, or other accounts. A unique password for Roblox means a breach on one site does not put your other accounts at risk.

Enable two-factor authentication to prevent future lockouts

After you regain access to your account, turn on two-factor authentication (2FA) in your account settings. This adds a second security layer: even if someone learns your password, they cannot log in without a code from your phone or authenticator app. Go to Settings, then Account, then Security, and select "Enable 2-Step Verification." Roblox will ask you to scan a QR code with an authenticator app like Google Authenticator, Microsoft Authenticator, or Authy.

Write down the backup codes that Roblox provides and store them somewhere safe — a locked drawer, a password manager, or a trusted family member. If you lose access to your authenticator app, these codes let you log in without it. Two-factor authentication makes it much harder for someone to lock you out of your own account.

What to do if you think someone else has your password

If you reset your password because you suspect someone else knows it — not because you forgot it — change your password when ready and then enable two-factor authentication. Check your account settings to see if the email address or recovery email has been changed. If it has, change it back to an email you control.

Review your account activity if Roblox provides that information. Look for logins from unfamiliar locations or times when you were not using the account. If you see suspicious activity, you can log out all other sessions from your account settings, which forces anyone else to log in again with the new password.

Frequently Asked Questions

How long does the password reset email take to arrive?

The email usually arrives within a few minutes. If you do not see it after ten minutes, check your spam folder. If it still has not arrived, wait a few more minutes and request a new reset link. Roblox servers occasionally delay emails, but multiple requests within a short time can actually slow things down.

Can I reset my password without access to my email?

No, the standard reset requires email access. If you cannot access your email, contact Roblox support through their help page and provide information to prove you own the account. This process takes longer but does not require your email.

What if the reset link does not work when I click it?

Reset links expire after a certain time — usually a few hours. If the link is expired, go back to the login page and request a new one. Make sure you are clicking the link in the most recent email Roblox sent you, not an older one.

Do I need to change my password on other websites if my Roblox password was compromised?

Only if you use the same password elsewhere. If your Roblox password was unique to Roblox, you do not need to change anything on other sites. If you reuse passwords, change it on all accounts that share it.

Will resetting my password delete my games or items?

No. Resetting your password only changes how you log in. Your games, items, Robux balance, and all account data remain exactly as they were.