Use the Roblox password reset page to regain access

If you've forgotten your Roblox password, you can reset it through the official Roblox website without needing to remember the old one. The process takes about five minutes and sends a reset link to the email address connected to your account.

You'll need access to that email account to complete the reset. If you no longer have access to the email you used to create your Roblox account, the process is longer but still possible — Roblox has a recovery path for that situation too.

Key Takeaways

  • Go to the Roblox login page and click "Forgot Password?" to start a password reset without logging in.
  • Enter your username or the email address associated with your account, and Roblox will send a reset link to that email within a few minutes.
  • Click the link in the email, create a new password, and you can log in when ready with the new one.
  • If you don't recognize the email address Roblox shows, or if you no longer have access to it, use the account recovery form to prove you own the account.

Step-by-step password reset through email

Start at the main Roblox login page (roblox.com). Below the password field, you'll see a link that says "Forgot Password?" — click it.

On the next page, type either your Roblox username or the email address tied to your account. Roblox will accept either one. Click the button to continue, and Roblox will send a password reset email to the address on file.

Check your email inbox (and your spam folder, since reset emails sometimes land there). The email will come from noreply@roblox.com and will have the subject line "Roblox Password Reset Request." Click the link inside the email — it's usually a blue button or underlined text that says "Reset Password" or "Click Here."

You'll be taken to a page where you can create a new password. Type your new password twice to confirm it matches, then click the button to save it. You can now log into Roblox with your username and this new password.

What to do if you don't receive the reset email

Wait at least five minutes before assuming the email didn't arrive. Roblox sometimes takes a few minutes to send password reset emails, especially during busy times.

Check your spam or junk folder. Password reset emails are legitimate, but email filters sometimes flag them by mistake. If you find it there, mark it as "not spam" so future Roblox emails go to your inbox.

If you've waited ten minutes and checked spam with no luck, go back to the Roblox "Forgot Password?" page and try again. You can request a new reset email. If the second email also doesn't arrive, the email address on your account may be incorrect or no longer active — move to the account recovery process below.

Recover your account if you can't access the email on file

If Roblox shows an email address you don't recognize, or if that email account no longer exists, you'll need to use Roblox's account recovery form. Go to the Roblox support page and look for "Account Recovery" or "I can't log in." You may also find a direct link at roblox.com/support/en/articles/203313010.

Fill out the form with as much information as you can remember: your username, the email you think you used, your date of birth if you provided one when you created the account, and any details about when you last played or what games you remember playing. The more details you provide, the faster Roblox can verify you own the account.

Roblox will review your information and contact you at an email address you provide in the form. They may ask follow-up questions to confirm you're the account owner. Once verified, they can reset your password or update the email address on your account so you can reset it yourself.

This process usually takes one to three business days. During that time, your account remains locked, so you won't be able to log in.

Create a strong new password you won't forget

When you're setting your new password, use something you can remember but that's hard for others to guess. A strong password includes uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueSky$2024Moon" is stronger than "password123."

Avoid using information that's public or straightforward to find, like your birth year, pet's name, or favorite game title. Don't reuse a password you've used on other websites, especially if any of those accounts have been hacked in the past.

Consider writing your new password down in a physical notebook or using a password manager (a program that stores passwords securely) so you don't forget it again. If you use a password manager, make sure you remember the master password that unlocks it.

Prevent lockouts by keeping your email current

After you've reset your password, log into your Roblox account and check that the email address in your settings is one you still use and can access. Go to your account settings (usually found by clicking your avatar in the top right corner), then look for "Email" or "Account Information."

If the email on file is outdated or incorrect, update it now. This is the single best way to avoid being locked out again — if you forget your password in the future, you'll be able to reset it when ready instead of going through account recovery.

You can also add a phone number to your account as a backup recovery method. Some accounts let you reset the password using a text message to your phone if you can't access your email.

What to do if someone else changed your password

If you're certain you didn't forget your password and someone else changed it without your permission, your account may have been compromised. Use the password reset process above to regain access when ready.

Once you're back in your account, change your password again to something completely new. Then go to your account settings and check for any changes: a different email address, a linked phone number you don't recognize, or connected apps or devices you didn't authorize.

If you see unfamiliar activity, change your password again and consider enabling two-factor authentication if Roblox offers it on your account type. This adds an extra security step when logging in from a new device. You can also report the unauthorized access to Roblox support for additional help securing your account.

Frequently Asked Questions

How long does the password reset email take to arrive?

Usually two to five minutes. If you don't see it after ten minutes, check your spam folder or request a new reset email. If the second one doesn't arrive either, the email address on your account may be wrong or inactive.

Can I reset my password on the Roblox mobile app?

No. You must use a web browser and go to roblox.com to reset your password. Open the browser on your phone or computer, go to the login page, and click "Forgot Password?" from there.

What if I remember my password but want to change it anyway?

Log into your account normally, go to account settings, find the "Password" or "Security" section, and look for "Change Password." You'll be asked to enter your current password once before you can create a new one.

Will resetting my password delete my Roblox games or items?

No. Your password is only used to log in. Resetting it doesn't affect your account data, games, items, or anything else in your account — only the password itself changes.

How do I know if the password reset email is real?

Real Roblox password reset emails come from noreply@roblox.com and include a link to roblox.com. They don't ask you to reply to the email or provide your password. If an email claims to be from Roblox but asks for your password or comes from a different email address, it's fake — don't click any links in it.