The fastest way depends on what you remember
If you've forgotten your tablet password, the path forward depends on whether you set up a recovery email, a recovery phone number, or a PIN backup when you first configured the device. Most tablets let you reset through your manufacturer account — Google for Android tablets, Apple for iPads — without erasing everything. If you didn't set up recovery options, a factory reset is usually the only way back in, and it will erase all data on the device.
The method also depends on your tablet's operating system. Android tablets and iPads have different reset processes, and within Android, Samsung tablets work differently than generic Android devices. Start by identifying what you have, then follow the path that matches your recovery setup.
Key Takeaways
- Android tablets can be reset through your Google account if you remember the email address and password you used to set up the device.
- iPads can be reset through your Apple ID if you remember that account's email and password, or through iCloud.com from another device.
- A factory reset erases all data on the tablet and should only be used if you have no recovery account information.
- Samsung tablets have a Samsung account recovery option separate from Google, which may work if you set one up during setup.
- Before attempting any reset, write down the email address and password you used to create the device account, as you will need them to regain access.
Resetting an Android tablet through your Google account
If you set up your Android tablet with a Google account, you can reset the password without losing your data. On the lock screen, tap the option that says "Forgot password?" or "Forgot PIN?" — the exact wording varies by manufacturer, but it appears below the password field after several wrong attempts. The tablet will ask you to enter the Google account email address associated with the device.
Enter the email address you used when you first set up the tablet. The device will then ask you to verify your identity by entering the password for that Google account. If you don't remember the Google password, you can reset it from any computer or phone by going to accounts.google.com, clicking "Sign in," then "Can't access your account?" and following Google's recovery steps — you'll need access to the recovery email or phone number you added to that Google account. Once you've verified your Google password on the tablet, you can set a new tablet password and regain access to the device.
Resetting an iPad through your Apple ID
iPads locked with a forgotten password can be reset through your Apple ID without erasing the device if you remember your Apple ID email and password. On the lock screen, you should see an option to enter your Apple ID after several wrong attempts. Tap this option and enter the email address and password for the Apple ID you used to set up the iPad.
If you don't see this option on the lock screen, or if you've forgotten your Apple ID password, you can reset the iPad from another device. Go to iCloud.com on a computer or another phone, sign in with your Apple ID, click "Find My," select your iPad from the device list, choose "Erase iPad," and then set it up again with your Apple ID. This method erases the device but allows you to restore your data from a backup if you have one saved to iCloud.
Using Samsung account recovery on Samsung tablets
Samsung tablets may have a Samsung account option separate from your Google account. If you set up a Samsung account during the initial tablet setup, you can use it to reset your password. On the lock screen, look for an option labeled "Samsung account" or "Forgot password?" — tap it and enter the email address associated with your Samsung account.
The tablet will send a verification code to the email address on file. Check that email, enter the code on the tablet, and you'll be able to set a new password. If you don't remember the Samsung account password, go to samsung.com/account on a computer, click "Sign in," then "Forgot password?" and follow Samsung's recovery process. Note that this method only works if you actually created a Samsung account during setup; many users skip this step and use only their Google account.
Performing a factory reset when you have no recovery options
If you didn't set up a recovery email, recovery phone number, or manufacturer account, or if you can't remember any of them, a factory reset is the only way to regain access. Be aware that a factory reset erases all data on the tablet — photos, documents, apps, and settings — and cannot be undone. Only proceed if you have no other option and understand that you will lose everything stored on the device.
The steps for a factory reset vary by tablet type. For most Android tablets, turn off the device completely, then hold the power button and volume-up button together for 10 to 15 seconds until you see the recovery menu. Use the volume buttons to navigate to "Wipe data / factory reset" and press the power button to select it. Confirm the action, and the tablet will erase itself and restart. For iPads, connect the device to a computer with iTunes or Finder, select the iPad, and click "Restore" — this erases the device and lets you set it up fresh with your Apple ID.
What to do after you regain access
Once you've reset your password and regained access to the tablet, take steps to prevent this situation in the future. Set a password you can remember, or use a password manager to store it securely. Add a recovery email address and recovery phone number to your manufacturer account — for Google accounts, go to myaccount.google.com and click "Security"; for Apple, go to appleid.apple.com and click "Account." Enable two-factor authentication on your manufacturer account so that even if someone learns your password, they cannot access the account without a code sent to your phone.
If you set up a PIN or pattern lock on your tablet, write it down and store it in a safe place separate from the device itself. Many people keep a list of important passwords in a locked drawer or a password manager. This takes only a few minutes and can save you hours of trouble if you forget your password again.
Frequently Asked Questions
Will resetting my password erase my photos and files?
No, if you reset through your Google account or Apple ID, your data stays on the device. Only a factory reset erases everything. If you use a factory reset, all photos, documents, and apps are permanently deleted and cannot be recovered.
What if I don't remember my Google or Apple ID password either?
You can reset your Google or Apple password from any computer or phone by visiting accounts.google.com or appleid.apple.com and clicking the "Forgot password?" option. You'll need access to the recovery email or phone number you added to that account. If you don't have access to those either, contact Google or Apple support with proof of identity.
Can I reset my tablet password without the original email address?
Not through the manufacturer account method. If you don't remember the email address you used to set up the tablet, a factory reset is your only option. This is why writing down your setup email when you first configure a device is important.
How long does a factory reset take?
A factory reset usually takes 5 to 15 minutes depending on the tablet model and how much data is stored on it. The tablet will restart automatically when it's finished. Don't turn off the device during this process, as it can cause problems.
What if the "Forgot password?" option doesn't appear on my lock screen?
Some tablets require you to attempt the password several times before this option shows up. Try entering an incorrect password five to ten times, and the option should appear. If it still doesn't show, a factory reset may be necessary.