You can reset your iPhone password through Apple's website or directly on your phone, but the method depends on which password you mean and whether you remember your Apple ID
If you mean your screen lock password (the code you enter to unlock your phone), you will need either a computer, another Apple device, or your Apple ID and a phone number or email address you can access. If you mean your Apple ID password (what you use to sign into the App Store and iCloud), you can reset it on your phone using a web browser, though you will need access to a recovery email or phone number tied to that account.
The fastest route without a computer is usually Find My iPhone if you have already set it up, or Apple's online password reset tool if you remember your Apple ID. Both work from any web browser on any device — a tablet, another phone, or even a library computer.
Key Takeaways
- If you forgot your screen lock code, you can erase your phone and set it up again using Find My iPhone (ifCloud backup is turned on) or by signing in with your Apple ID during setup.
- If you forgot your Apple ID password, go to iforgot.apple.com on any browser, enter your Apple ID email, and follow the prompts to reset it using a recovery email or phone number.
- You will need access to a recovery email address or phone number tied to your account — Apple sends a reset link or code to one of these.
- If you cannot access any recovery method, contact Apple Support by phone or through their website; they can verify your identity and help you regain access.
Resetting your screen lock password using Find My iPhone
If you turned on Find My iPhone before you forgot your code, you can erase your phone remotely and set it up again without a computer. Go to iCloud.com on any browser, sign in with your Apple ID, and click Find My iPhone. Select your phone from the list, then choose Erase iPhone. This wipes everything on the phone and removes the lock code.
After the erase completes, your phone will show the setup screen. Sign in with your Apple ID, and you can restore your data from a cloud backup if you have one. If you do not have Find My iPhone turned on, this method will not work — you will need to use a computer or contact Apple Support.
Resetting your screen lock password by erasing and setting up without Find My iPhone
If Find My iPhone is not turned on, you can still erase your phone and set it up again, but you will need access to a computer or another Apple device. If you have access to a Mac or another iPhone or iPad, you can use that device to erase your locked phone through Finder (on Mac) or the Find My app (on another iOS device).
If you have no access to another Apple device and no computer, your only option is to contact Apple Support. They can verify your identity using your Apple ID, purchase history, or other account details, and they can help you regain access to your phone. You can reach them through apple.com/support by phone, chat, or by scheduling a callback.
Resetting your Apple ID password on your phone
If you know your screen lock code but forgot your Apple ID password, you can reset it directly on your phone. Open Settings, tap your name at the top, then tap Password & Security, then Change Password. Your phone will ask you to enter your screen lock code, then send a reset link to your recovery email or phone number.
Check the email or text message for the reset link, tap it, and create a new password. Make sure your new password is at least eight characters and includes uppercase and lowercase letters, numbers, and a symbol. After you reset it, you can sign back into the App Store, iCloud, and other Apple services on your phone.
Resetting your Apple ID password through a web browser
You can also reset your Apple ID password from any web browser without touching your phone. Go to iforgot.apple.com, enter the email address or phone number tied to your Apple ID, and click Continue. Apple will ask you to verify your identity by entering a code sent to your recovery email or phone number.
After you verify, you can create a new password. This method works on any device — a tablet, another phone, a library computer, or a friend's laptop. You do not need your iPhone in front of you, and you do not need to know your screen lock code. Once you reset your Apple ID password, you can sign back into your phone using the new password.
What to do if you cannot access your recovery email or phone number
If you forgot your Apple ID password and cannot access the email address or phone number on file, you cannot reset it yourself. Contact Apple Support through apple.com/support. You can chat, call, or schedule a callback. Have your phone nearby if possible — Apple may ask you questions about your device, your purchase history, or your account to verify you are the owner.
Apple can update your recovery email or phone number after they verify your identity, and then you can reset your password. This process usually takes a few minutes to an hour, depending on how busy Apple Support is and how quickly you can answer their verification questions.
Preventing this from happening again
Turn on Find My iPhone so you can erase your phone remotely if you forget your code in the future. Go to Settings, tap your name, tap Find My, tap Find My iPhone, and toggle it on. You will need to sign in with your Apple ID.
Also make sure your recovery email and phone number are current. Go to Settings, tap your name, tap Password & Security, and check what email and phone number are listed. If either one is outdated or you no longer have access to it, tap Edit and update them. Write down your Apple ID password in a find place — a password manager like 1Password or Bitwarden, a locked notebook, or a safe at home.
Frequently Asked Questions
Can I reset my iPhone password without knowing my Apple ID?
No. Your Apple ID is the key to your phone. If you do not know it, you cannot erase your phone or set it up again. Contact Apple Support with proof of purchase or identity, and they can help you recover your account or regain access to your phone.
What if I do not have a recovery email or phone number?
You will need to contact Apple Support. They can verify your identity using your device serial number, purchase receipt, or account history, and they can add a recovery method to your account so you can reset your password in the future.
How long does it take to reset my password through Apple Support?
It depends on how busy they are and how quickly you can answer their security questions. Most calls take 15 to 30 minutes. Chat support may take longer because you are typing instead of talking. You can schedule a callback if you prefer not to wait on hold.
Will resetting my password erase my photos and messages?
Resetting your Apple ID password will not erase anything. Erasing your phone (to reset your screen lock code) will erase everything unless you restore from a backup afterward. If you have iCloud backup turned on, your photos, messages, and settings will restore when you sign back in.
Can I use someone else's computer to reset my password?
Yes. You can use any computer to go to iforgot.apple.com or iCloud.com and reset your password or erase your phone. You do not need your own computer. Just make sure you log out when you are done, and do not save your password in the browser.