Where to find your PPPoE credentials on TP-Link
Your PPPoE username and password are stored in your TP-Link router's settings, not printed on the device itself. You reach them by logging into the router's admin panel — the same place you would go to change your WiFi name or password. The exact path depends on which TP-Link model you own, but the process is nearly identical across all of them.
Before you start, have your router's admin username and password ready. This is different from your PPPoE credentials — it is the login for the router itself. If you have never changed it, the default is usually admin for both username and password, printed on a sticker on the back or bottom of the router.
Key Takeaways
- PPPoE credentials are found in your TP-Link router's admin panel under WAN or Internet settings, not on the router's physical label.
- You must log into the router first using its admin username and password (usually admin/admin by default).
- The path varies slightly by TP-Link model: Archer models use one menu structure, Deco models use another, and older models may differ.
- If you cannot remember your ISP's PPPoE username and password, your internet service provider can resend them or reset them over the phone.
Logging into your TP-Link router's admin panel
Open a web browser on any device connected to your TP-Link WiFi or plugged into the router with an ethernet cable. Type 192.168.0.1 into the address bar and press Enter. A login screen will appear asking for a username and password.
Enter admin in both fields if you have never changed the default credentials. If you have changed them before and cannot remember, you will need to reset the router to factory settings by holding the reset button on the back for 10 seconds — this will erase all your settings, including your WiFi password, so only do this if you are prepared to set up the router again from scratch.
Once logged in, you will see the router's main dashboard. The next step depends on your TP-Link model.
Finding PPPoE settings on Archer routers
If you own an Archer model (Archer AX, Archer A, Archer C, or similar), look for Advanced in the left menu, then click Network. From there, select WAN. You will see a section labeled Internet Connection or WAN Connection with a dropdown showing your connection type.
If the dropdown shows PPPoE, your PPPoE username and password are displayed in the fields below it. The username field will show your full PPPoE login (often something like username@isp.com), and the password field will show dots or asterisks for security. To see the actual password, look for a small eye icon next to the password field and click it.
If the dropdown shows something other than PPPoE — such as Dynamic IP or Static IP — then your router is not currently set up for PPPoE. This means either your ISP does not use PPPoE, or the credentials were never entered into this router.
Finding PPPoE settings on Deco and other TP-Link models
TP-Link Deco mesh systems and some older standalone models use a different layout. Open the TP-Link Deco app on your phone, or log into the web interface at 192.168.0.1 as described above. Look for Internet or WAN Settings — the exact label varies by model.
Once you find that section, you will see your connection type listed. If it shows PPPoE, your username and password will be displayed below. Click the eye icon next to the password to reveal it in plain text.
Some older TP-Link models label this section Network Settings or Connection Settings instead. If you cannot find it in the obvious places, check the Advanced menu or look for anything labeled WAN or Internet Connection.
What to do if you cannot see the password
Some TP-Link routers do not display the actual PPPoE password in the admin panel for security reasons — you may only see asterisks or dots. If this is the case, you cannot recover the password from the router itself. Instead, contact your internet service provider and ask them to send you your PPPoE credentials again.
When you call your ISP, have your account number ready. They can usually email or text you the username and password within a few minutes, or they can walk you through resetting it. Once you have the credentials from your ISP, you can enter them into the router's WAN settings and save the changes.
Resetting PPPoE credentials if you need to change them
If you have found your PPPoE username and password in the router but need to update them — for example, because your ISP sent you new ones — go back to the WAN or Internet settings section where you found them. Clear the existing username and password fields, type in the new ones, and click Save or explore. The router will reconnect to your ISP within a minute or two.
If the router does not reconnect after you save new credentials, double-check that you typed them correctly. PPPoE usernames and passwords are case-sensitive, so Username@ISP.com is different from username@isp.com. If you are still having trouble, contact your ISP to confirm the credentials are correct.
Frequently Asked Questions
Is my PPPoE password the same as my WiFi password?
No. Your PPPoE password is what your ISP uses to authenticate your internet connection. Your WiFi password is what guests use to connect to your wireless network. They are stored in different places and can be completely different.
What if 192.168.0.1 does not load?
Try 192.168.1.1 instead — some TP-Link models use this address. If neither works, unplug the router for 30 seconds, plug it back in, wait for the lights to stabilize, and try again. You can also check the sticker on the back of the router for the correct admin address.
Can I change my PPPoE password from the router?
No. The PPPoE password is set by your ISP, not by you. If you want to change it, you must contact your internet service provider directly. They will reset it for you and send you the new credentials.
What if my router shows a different connection type, not PPPoE?
Your ISP may not use PPPoE. Some providers use Dynamic IP, Static IP, or other connection types. Check your ISP's documentation or call them to confirm which type your account uses.