Where your WiFi password actually lives
Your WiFi password is stored in three places: inside your router itself, in your Windows or Mac settings, or in your phone or tablet. The fastest route depends on what device you have in front of you right now. If you have physical access to the router, you can reset it to a default password in minutes. If you remember logging in before on a computer or phone, that device has the password saved and can show it to you. If you have neither, you will need to contact your internet provider or the person who set up your network.
The password you need is called the WiFi password or network key — not your internet account password. They are different things. Your WiFi password is what you type into your phone or laptop to join the network. Your account password is what you use to log into your provider's website or billing portal.
Key Takeaways
- The easiest method is checking a device that is already connected — Windows, Mac, iPhone, and Android all store the password and can display it.
- If no device is connected, look on the back or bottom of your router for a sticker with the default password printed on it.
- Resetting the router to factory settings will restore the default password but will disconnect all devices and erase any custom settings you made.
- Your internet provider can tell you the password over the phone if you can prove you are the account holder.
Finding the password on a Windows computer
If you have a Windows computer that is currently connected to your WiFi, the password is saved in your network settings. Open the Settings app and go to Network & Internet, then WiFi. Click on "Manage known networks" and select your network name from the list. Click Properties, then scroll down to find the "Security type" section. Next to "Network security key," click the eye icon to reveal the password in plain text.
If you do not see an eye icon, your account does not have permission to view saved passwords. In that case, right-click on the network name and select "Forget." You will be disconnected, but you can then reconnect and enter the password manually — this time, check the box that says "Show password" so you can see what you are typing and write it down.
Finding the password on a Mac or iPhone
On a Mac connected to your WiFi, open System Settings and go to WiFi. Click Details next to your network name, then go to the Security tab. Your password appears in the "Password" field. If it shows dots instead of text, click the eye icon to reveal it.
On an iPhone or iPad, open Settings, go to WiFi, and tap the information icon (i) next to your network name. Tap "Password" — your phone will ask you to authenticate with Face ID, Touch ID, or your passcode. Once you do, the password appears on screen. You can copy it directly from there.
Checking the router itself for the default password
Every router comes with a default password printed on a sticker attached to the device. Look on the back, bottom, or sides of the router for a label that shows the network name (SSID) and password. The sticker usually says "WiFi Password," "Network Key," or "Passphrase." Write down exactly what it says — passwords are case-sensitive, so "MyNetwork123" is different from "mynetwork123."
If the sticker is missing or faded, you can look up the default password using the router's model number. The model number is also on the sticker or printed on the device itself. Search online for "[your router brand] [model number] default password" — most manufacturers publish this information. Common defaults for major brands are available on sites like routerpasswords.com, though you should verify the information matches your specific model.
Resetting the router to restore the default password
If you cannot find the password any other way, you can reset the router to its factory settings. This will restore the default password but will also erase any custom settings, disconnect all devices, and require you to set everything up again. Only do this if you have no other option.
To reset, locate the small reset button on the router — it is usually recessed so you cannot press it by accident. Use a paperclip or the tip of a pen to hold the button down for 10 to 15 seconds while the router is powered on. The lights will blink and the router will restart. Once it comes back online, use the default password from the sticker or the manufacturer's website to reconnect. You will then need to set up your network name and password again from scratch, and reconnect all your devices.
Contacting your internet provider for the password
If you cannot access any connected device and cannot find the router sticker, call your internet provider's customer service line. Have your account number ready — it is usually on your bill. Explain that you need the WiFi password for your account. They will verify your identity and either tell you the password over the phone or send it to you by email or text.
Some providers allow you to reset the password through their website or mobile app if you log into your account. Check your provider's website to see if this option is available. The password reset option is usually under Network Settings or WiFi Management, not under your account password settings.
What to do if you think someone else changed your password
If your WiFi was working before and now you cannot connect with the old password, someone with access to the router may have changed it. If you live alone or with trusted people, check with them first. If you live in an apartment or shared space, contact your landlord or building management — they may have the password or access to the router.
If you own the router and no one else should have changed it, reset the router to factory settings using the method described above. This will restore the default password and disconnect anyone who was using your network without permission. After you reconnect, create a new strong password and change the router's admin password as well — this prevents someone from accessing the router settings in the future.
Frequently Asked Questions
Can I see my WiFi password if I am not connected to the network?
Not directly — you need either a device that is already connected, access to the router itself, or your internet provider's help. If you have a laptop or phone that was previously connected, you can view the saved password from that device's settings even if you are not currently online.
Is the WiFi password the same as my internet account password?
No. Your WiFi password is what you type into devices to join your network. Your account password is what you use to log into your provider's website or billing system. They are separate and stored in different places. Changing one does not change the other.
What if the password on the router sticker does not work?
The sticker password is the factory default. If it does not work, someone has changed it. Check with anyone else who uses the network. If you own the router and want to restore the default, reset the router to factory settings using the recessed reset button.
Can I change my WiFi password myself?
Yes. Log into your router's admin panel by typing its IP address (usually 192.168.1.1 or 192.168.0.1) into a web browser. You will need the router's admin username and password — these are different from your WiFi password and are also on the sticker. Once logged in, look for WiFi Settings or Security Settings to change your network password.
What should I do if I forgot the router admin password?
Reset the router to factory settings using the recessed reset button. This will restore both the default WiFi password and the default admin password. You will need to set up your network again from scratch, but you will regain access to the router settings.