Where Your Router Password Is Stored
Your router password is printed on a sticker attached to the router itself — usually on the bottom, back, or side. Look for a label that says "WiFi Password," "Network Key," "PSK," or sometimes just "Password." The sticker also shows your network name (SSID) and often the router's admin password, which is different from your WiFi password.
If the sticker is missing or the text has faded, the password may be written in the documentation that came with your router, or in an email your internet provider sent when they installed it. Check any paperwork in the box your router came in, or search your email for messages from your provider with subject lines like "Your WiFi Details" or "Network Setup."
If you have never changed the password since setup, it is the factory default — a combination of numbers and letters assigned by the manufacturer. If you changed it yourself and forgot the new one, you will need to reset the router to factory settings, which erases your custom password and returns it to the default.
Key Takeaways
- The WiFi password is printed on a sticker on the physical router — check the bottom, back, or sides first.
- Your internet provider may have sent the password by email or included it in printed setup materials.
- If you changed the password and cannot find it written down anywhere, you must reset the router to restore the factory default password.
- Resetting the router erases all your custom settings, so write down your network name and any other changes before you reset.
- After a reset, you can create a new custom password through the router's admin panel or your provider's app.
Checking Your Internet Provider's Records
Your internet provider keeps a record of the default WiFi password they set up on your router. Call the customer service number on your bill or visit your provider's website and log into your account. Many providers let you view or reset your WiFi password from the online account portal without calling.
Have your account number or the phone number associated with your account ready. The provider will verify your identity and can tell you the current password or send it to you by email or text. This is the fastest route if the sticker is missing and you have not changed the password since installation.
Resetting the Router to Factory Settings
If you changed the password yourself and have no record of it, the only way to recover it is to reset the router. This erases all your custom settings — your network name, password, and any other changes you made — and returns everything to the factory default. Before you reset, write down your current network name (SSID) so you can identify it again after the reset.
Locate the reset button on your router. It is usually a small, recessed button on the back or bottom, sometimes labeled "Reset" or "Restore." You will need a paperclip or the tip of a ballpoint pen to press it. Hold the button down for 10 to 15 seconds while the router is powered on. The lights on the router will flash or go dark, and it will restart. This process takes about two to three minutes.
Once the router restarts, the WiFi network name and password return to the factory default printed on the sticker. If the sticker is missing or unreadable, contact your internet provider — they can tell you the default credentials for your specific router model.
Finding the Default Password If the Sticker Is Gone
If the sticker is completely missing and you cannot reach your provider, you can look up the factory default password using your router's model number. The model number is printed on the router itself, usually on the same area where the sticker was. It looks something like "TP-Link Archer A6" or "Netgear Nighthawk AX12."
Search online for "[Your Router Model] default password" — for example, "Netgear Nighthawk default password." Most manufacturers publish a list of default credentials for each model. Common defaults are "admin" for both username and password, or "admin" with a blank password, but this varies by brand and model.
Once you know the default, reset the router using the method above, and the default password will be active again. You can then log into the router's admin panel and create a new custom password.
Creating a New Password After a Reset
After you reset the router and it restarts with the factory default password, you can change it to something new. Connect to the WiFi network using the default password, then open a web browser and go to your router's admin page. This is usually at an address like 192.168.1.1 or 192.168.0.1, or you can check your router's manual for the exact address.
Log in using the default username and password (often "admin" and "admin," or check your manual). Look for a section labeled "WiFi Settings," "Wireless," or "Network." From there you can change the network name and create a new password. Make sure to write down your new password and store it somewhere safe — a notes app, a password manager, or a physical notebook.
Some internet providers also let you change your WiFi password through their mobile app or website without logging into the router directly. This can be simpler if you are not comfortable with the router's admin panel.
Preventing Password Loss in the Future
Once you have set a new password, write it down in at least one place you will remember. Many people keep a notebook of passwords in a drawer, or use a password manager app like Bitwarden or 1Password that stores passwords securely. Taking a photo of the router's sticker with your phone is another option — store the photo in a cloud backup or a notes app so you have it even if you lose the physical router.
If your internet provider offers a mobile app, use it to set your WiFi password. Many providers let you reset your password from the app anytime, which is faster than calling customer service or logging into the router manually.
Frequently Asked Questions
What is the difference between my WiFi password and my router admin password?
Your WiFi password is what you enter on your phone or computer to connect to the internet. Your router admin password is what you use to log into the router's settings to change the WiFi password or other configurations. They are usually different. The sticker on your router shows both.
Will resetting my router affect my internet connection?
No. Resetting the router returns it to factory settings but does not change your internet service or your account with your provider. Your internet will come back online once the router restarts, though you will need to reconnect your devices using the default WiFi password.
How long does it take to reset a router?
The reset button takes about 10 to 15 seconds to hold down. The router then restarts, which usually takes two to three minutes. During this time your WiFi will be offline. Once the lights stabilize, the reset is complete and you can reconnect.
Can I change my WiFi password without resetting the router?
Yes, if you remember your current WiFi password or your router admin password. Log into the router's admin panel or your internet provider's app and change the password from there. You only need to reset if you have forgotten both the WiFi password and the admin password.
What if I reset the router but still cannot connect?
Make sure you are using the correct default password from the sticker or your provider. Check that your device's WiFi is turned on and that you are selecting the correct network name. If the router still will not connect, restart your device and try again. If the problem continues, contact your internet provider.