Change the WiFi password in the Ring app on your phone
Open the Ring app and tap the three horizontal lines (menu) in the bottom right corner. Select Devices, then tap your doorbell. Scroll down and tap WiFi Network. You will see your current network name listed. Tap Change WiFi Network.
The app will now scan for available networks. Find your WiFi network in the list and tap it. Enter your new WiFi password in the box that appears — this is the password you just created on your router, not your Ring account password. Tap Connect. The doorbell will restart and reconnect to your network. This usually takes 30 to 60 seconds.
If your doorbell does not reconnect, the app will tell you the password was incorrect. Go back to your router settings, confirm the new password you set, and try again. Make sure you are typing the password exactly as it appears — capital letters, numbers, and special characters all matter.
Key Takeaways
- You change the Ring doorbell's WiFi password through the Ring app by going to Devices, selecting your doorbell, and tapping WiFi Network.
- The password you enter in the Ring app is the new password from your router, not your Ring account password.
- The doorbell will restart after you enter the new password and should reconnect within 30 to 60 seconds.
- If the doorbell does not reconnect, double-check that you typed the new router password exactly as it appears, including capital letters and special characters.
- You do not need to unplug the doorbell or reset it to change the WiFi password — the app handles the entire process.
What to do if the doorbell will not reconnect
If the Ring app shows an error message after you enter the password, the doorbell did not recognize it. The most common reason is a typo. Go back to your router's settings page (usually found by typing your router's IP address into a web browser, or through your router's own app) and look at the WiFi password you just set. Copy it exactly, including any capital letters, numbers, or symbols.
Return to the Ring app and try again. If it still fails, restart your router by unplugging it for 10 seconds and plugging it back in. Wait for it to fully restart (usually one to two minutes), then try connecting the doorbell again. If the doorbell still will not connect after two attempts, you may need to reset it and set it up from the beginning.
Resetting the doorbell if the app method does not work
If the doorbell remains disconnected after multiple password attempts, a factory reset will clear all settings and let you set it up fresh. Locate the small reset button on the back or bottom of the doorbell (you may need a straightened paperclip or a small tool to press it). Hold the reset button for 15 to 20 seconds until the light on the front of the doorbell turns off, then turns back on. This usually takes about 30 seconds total.
Once the doorbell restarts, open the Ring app and tap the plus sign to add a new device. Select your doorbell model and follow the setup steps. When prompted, select your WiFi network and enter your new password. The doorbell will reconnect and you will be back to normal operation. You will need to adjust any motion detection settings or activity zones you had configured before, since a reset erases those customizations.
Why you might need to change your Ring doorbell's WiFi password
You change your WiFi password for security — a stronger or more recent password makes it harder for someone to access your network. When you change the password on your router, all devices connected to that network need the new password to stay connected. Your Ring doorbell is no exception. Without the update, the doorbell will lose internet connection and stop sending you notifications or video.
If you changed your router password but forgot to update the doorbell, you will notice the doorbell goes offline in the Ring app. The video feed will not load and you will not receive motion alerts. Updating the password through the Ring app reconnects it when ready.
Changing the password on your router first
Before you update the Ring doorbell, you need to change the password on your router itself. Log into your router's settings page — most routers have a web address printed on the back or bottom (often something like 192.168.1.1 or 192.168.0.1). You can also use your router's mobile app if the manufacturer provides one.
Once logged in, look for a section called WiFi Settings, Wireless, or Network. Find the field labeled Password or Passphrase and enter your new password. Save the changes. Your router will restart, and all devices will temporarily lose connection. This is normal. Once the router is back online (usually within one to two minutes), you can then update the Ring doorbell with the new password using the steps above.
Keeping your doorbell connected after a password change
After you update the doorbell's password, check the Ring app within a few minutes to confirm it shows as Online. If it does, the connection is stable. If the doorbell shows as offline after 10 minutes, try the troubleshooting steps above — restart your router and attempt the connection again.
If you have multiple Ring devices (a second doorbell, Ring cameras, or a Ring Chime), you will need to update the WiFi password on each one separately through the Ring app. The process is identical for each device.
Frequently Asked Questions
Do I have to reset the doorbell to change its WiFi password?
No. The Ring app lets you change the password without resetting. You only need to reset if the app method fails after multiple attempts or if the doorbell is completely unresponsive.
Will changing the WiFi password erase my doorbell's video history?
No. Changing the WiFi password only updates the network connection. All recorded video, motion history, and settings stay on the doorbell and in your Ring account.
What if I do not remember my new WiFi password?
Check your router's settings page or app — the password is stored there. If you cannot access the router, you can reset the router to factory settings, but this will erase all your WiFi customizations and require you to set up the network again from scratch.
Can I change the doorbell's WiFi password from a computer instead of the Ring app?
No. The Ring app on your phone or tablet is the only way to update the doorbell's WiFi password. There is no web version of this feature.
How long does it take for the doorbell to reconnect after I enter the new password?
Usually 30 to 60 seconds. The doorbell will restart and reconnect automatically. If it takes longer than two minutes, the password may be incorrect or your router may not be responding. Try restarting your router and attempting the connection again.