Change Your PlayStation Network Password From Your Console
You can change your PlayStation Network password directly from your PS4 or PS5 without a computer. Go to Settings on your console home screen, then select Users and Accounts. Choose Account, then Security, and finally Password. Enter your current password when prompted, then type your new password twice to confirm it matches.
Your new password takes effect when ready on that console. If you use the same PlayStation Network account on other PS4 or PS5 consoles, you'll need to sign out and sign back in with your new password on each one. The console won't automatically update — it will ask for your password the next time you try to access your account.
Key Takeaways
- You can change your PlayStation Network password through Settings > Users and Accounts > Account > Security > Password on any PS4 or PS5.
- Your new password takes effect right away, but other consoles using your account will need you to sign out and sign back in.
- If you forget your current password, you'll need to reset it through the PlayStation website instead of the console menu.
- A strong password should be at least 8 characters and include uppercase letters, lowercase letters, numbers, and symbols.
- Changing your PlayStation Network password does not change your WiFi password — these are two separate accounts.
Change Your Password Through the PlayStation Website
If you prefer to change your password on a computer or phone, sign into your account at www.playstation.com. Click your profile icon in the top right corner and select Account Settings. Look for Security in the left menu, then click Password. Enter your current password, then create and confirm your new one.
This method works the same way as changing it on the console — your new password is active when ready across all your devices. You'll be signed out of any active sessions on other consoles or the PlayStation app, and you'll need to sign back in with your new password.
What to Do If You Forgot Your Current Password
If you can't remember your current password, you cannot change it through the console settings or website — you'll need to reset it instead. Go to www.playstation.com and click Sign In. Select Can't sign in? and choose I forgot my password. Enter the email address connected to your PlayStation Network account.
Sony will send you a password reset link to that email. Click the link, create a new password, and confirm it. This process usually takes a few minutes. Once you've reset your password, you can sign into your console or the website with the new one.
Create a Strong New Password
PlayStation Network requires passwords to be at least 8 characters long. A strong password includes uppercase letters, lowercase letters, numbers, and symbols — for example, BlueSky#2024 or Garden$Rain99. Avoid using your username, real name, or words that appear in a dictionary, because these are easier to guess.
Don't reuse a password you've used for other accounts, especially if you've used it on websites that have been hacked in the past. If you struggle to remember complex passwords, consider using a password manager — a tool that stores passwords securely and fills them in for you when you sign in.
Sign Back Into Other Consoles After Changing Your Password
When you change your PlayStation Network password, any PS4 or PS5 console using your account will eventually ask you to sign in again. This usually happens the next time you try to access your account or play online. Select your profile, enter your new password, and you'll be back in.
If a console is still showing your old password as saved, you may need to manually sign out first. Go to Settings > Users and Accounts > Other > Sign Out, then sign back in with your new password. This clears the old credentials and prevents connection errors.
Why You Might Want to Change Your Password
Change your PlayStation Network password if you think someone else knows it, if you've used the same password on another website that was hacked, or if you haven't changed it in over a year. You should also change it if you've shared your console with someone who no longer lives with you or if you're selling or giving away a PS4 or PS5.
Changing your password regularly is a straightforward way to keep your account find. It prevents unauthorized access to your games, your payment methods, and your personal information stored on PlayStation Network.
Frequently Asked Questions
Does changing my PlayStation Network password change my WiFi password?
No. Your PlayStation Network password and your WiFi password are completely separate. Changing one does not affect the other. Your WiFi password is for your home internet router, while your PlayStation Network password is for your gaming account.
Will changing my password delete my games or save data?
No. Your games, save files, trophies, and all account data remain exactly as they are. Changing your password only updates the credentials you use to sign in — it doesn't touch any of your content.
How long does it take for my new password to work on all my consoles?
Your new password is active when ready on the console where you changed it. Other consoles will ask you to sign in again the next time you try to access your account, which usually happens within a few minutes. You don't need to wait or restart anything.
Can I change my password on my phone?
Yes. Visit www.playstation.com on your phone's web browser, sign in, and follow the same steps as you would on a computer. You can also change it directly on your PS5 or PS4 console without needing a phone or computer at all.
What if I change my password and then forget the new one?
Go to www.playstation.com, click Sign In, select Can't sign in?, and choose I forgot my password. Enter your email address and follow the reset link Sony sends you. You can create another new password and start over.