Change your PlayStation Network password through your account settings on any web browser

You can change your PlayStation Network (PSN) password by logging into your account on Sony's website, then going to your account settings and selecting the password option. The process takes about five minutes and works the same way whether you use a PlayStation console, a computer, or a phone. You do not need to be near your PlayStation to do this.

Your PSN password is separate from your WiFi password. Changing one does not affect the other. If you want to change both, you will need to do each one in its own place — your WiFi password through your router settings, and your PSN password through your Sony account.

Key Takeaways

  • Go to account.sony.com, sign in with your current email and password, and find the password option under security settings.
  • You will need to enter your current password before you can create a new one.
  • Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, and numbers.
  • After you change your password, you may be signed out of your PlayStation console and will need to sign back in with the new password.

Step-by-step: changing your password on the Sony website

Open a web browser on any device and go to account.sony.com. Click the "Sign In" button in the top right corner. Enter the email address connected to your PSN account and your current password, then click "Sign In".

Once you are signed in, look for your account name or profile icon in the top right corner and click it. A menu will appear. Select "Account Settings" or "Security Settings" (the exact wording varies, but it will be near the top of the menu). Look for an option that says "Password" or "Change Password" and click it.

Enter your current password in the first field. Then enter your new password in the second field. Enter it again in the third field to confirm. Your new password must be at least 8 characters long and must include at least one uppercase letter, one lowercase letter, and one number. Click "Change" or "Save" to finish.

What happens after you change your password

Sony will send a confirmation email to the address on your account. Check that email to make sure the change went through. If you do not see it within a few minutes, check your spam or junk folder.

You may be automatically signed out of your PlayStation console after you change your password. If this happens, sign back in using your email address and your new password. Any other devices where you are signed into PSN (like a phone or tablet) may also sign you out. You will need to sign back in on those devices too.

Creating a strong password you can remember

A strong PSN password does not have to be complicated to remember. One approach is to use a phrase you know well, take the first letter of each word, and add a number. For example, "My dog loves to play fetch" becomes "Mdltpf1". Another approach is to use a word you know, replace some letters with numbers that look similar (like 3 for E or 5 for S), and add a capital letter. For example, "sunshine" becomes "Sun5h1ne".

Write your new password down and store it somewhere safe — a notebook in a drawer, a password manager on your computer, or a locked notes app on your phone. Do not email it to yourself or text it to anyone. Do not use the same password for your PSN account that you use for your email, your bank, or other important accounts.

If you cannot remember your current password

Go to account.sony.com and click "Sign In". Below the password field, click "Forgot your password?" Enter the email address on your PSN account. Sony will send you a link to reset your password. Click the link in that email and follow the steps to create a new password.

If you do not have access to the email address on your account, you will need to contact Sony support. Go to support.playstation.com, select your region, and look for the contact or chat option. Sony support can verify your identity and help you regain access to your account.

Signing back into your console after a password change

On your PlayStation 4 or PlayStation 5, go to Settings, then Users, then Sign In. Select your user account. You will be asked to enter your email address and password. Use your new password here. If you see an error message, make sure you are typing your password correctly — passwords are case-sensitive, which means capital letters matter.

If your console is set to automatically sign you in, you may need to turn that setting off and back on after a password change. Go to Settings, Users, and look for an option about automatic sign-in. Turn it off, restart your console, then turn it back on and sign in manually with your new password.

Why you might want to change your PSN password

Change your password if you think someone else knows it, if you have used the same password on another website that was hacked, or if you have not changed it in over a year. You should also change it if you shared your console with someone who no longer lives with you or if you sold or gave away a PlayStation.

Changing your password does not erase your games, saves, or purchases. Your library and account history stay the same. Only the password changes.

Frequently Asked Questions

Do I need to change my WiFi password if I change my PSN password?

No. Your PSN password and your WiFi password are completely separate. Changing one does not affect the other. You only need to change your WiFi password if you want to restrict who can connect to your home network.

What if I change my password and my console still will not sign in?

Wait a few minutes after changing your password — sometimes it takes a moment for the change to sync across Sony's servers. Then try signing in again. Make sure you are typing your email address and new password exactly as you created them, including capital letters. If it still does not work, restart your console and try again.

Can I change my PSN password from my PlayStation console?

No. You must change your password through the Sony website on a computer, phone, or tablet. You cannot change it directly from your console, but you can manage other account settings there.

Will changing my password sign me out of my games?

You will be signed out of your PSN account, but your games and saves stay on your console. Once you sign back in with your new password, you can play your games normally. You do not lose anything.

How often should I change my PSN password?

Sony recommends changing your password at least once a year. You should change it sooner if you think your account has been compromised, if you have reused the password elsewhere, or if you have shared your console with someone who no longer has access to it.