You can delete your Uber driver account through the app or website, but the process depends on whether you have active trips or outstanding payments
To delete your Uber driver account, open the Uber Driver app, go to the Account menu, select Settings, then scroll to find the "Delete Account" or "Deactivate Account" option. Tap it and follow the prompts to confirm. If you cannot find this option in the app, you can also request deletion by visiting the Uber website, logging in, and navigating to Account Settings. Uber may ask you to confirm your identity or resolve any outstanding issues before the deletion goes through.
The time it takes to fully delete your account varies. Deactivation (which temporarily disables your account) happens when ready, but permanent deletion can take 30 days or longer as Uber processes the request and archives your data. During this period, your account remains inactive but still exists in their system.
Key Takeaways
- Deactivation through the app is when ready, but permanent deletion takes 30 days or more after you request it.
- You cannot delete your account while you have an active trip, so you must complete or cancel any current rides first.
- Outstanding payments, unpaid fees, or disputes with Uber may prevent deletion until they are resolved.
- Deactivation and deletion are different — deactivation pauses your account, while deletion removes it permanently.
The difference between deactivating and deleting your account
Deactivation temporarily turns off your driver account. You stop receiving ride requests when ready, but your account information, ratings, and trip history remain in Uber's system. You can reactivate a deactivated account by logging back in and going through a brief reactivation process. This usually takes a few minutes to a few hours.
Deletion is permanent. After the 30-day processing period, your account, trip history, ratings, and personal information are removed from Uber's active systems. You cannot reactivate a deleted account. If you want to drive for Uber again after deletion, you must create a completely new account and go through the full signup and verification process again.
Most drivers who want to stop driving choose deactivation first, because it gives them time to change their mind. If you are certain you will never drive for Uber again, then request permanent deletion.
What you need to do before deleting your account
Complete or cancel any active trips before you attempt deletion. Uber will not let you delete your account while a ride is in progress or assigned to you. If you have a ride request pending, decline it or wait for it to time out, then try again.
Resolve any outstanding payments or fees. If you owe Uber money — from unpaid tolls, damage claims, or service fees — you must pay these before deletion will go through. Check your account balance and payment history in the Account section to see if anything is owed.
If you have an active dispute with Uber (such as a disagreement over a cancellation fee or a safety report), the company may hold your deletion request until the dispute is resolved. Contact Uber support to find out the status of any open issues.
How to deactivate your account through the Uber Driver app
Open the Uber Driver app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" from the menu. Scroll down to find "Settings" or "Preferences" and tap it. Look for an option labeled "Deactivate Account," "Go Offline," or "Stop Driving" — the exact wording varies by region and app version.
Tap the deactivation option and read any warnings or confirmations that appear. Uber may ask why you are deactivating and offer options to pause your account temporarily instead. If you want to deactivate when ready, confirm your choice. Your account will go offline within minutes, and you will stop receiving ride requests.
After deactivation, you can reactivate by logging back into the app and selecting "Reactivate Account" or "Go Online." This process is usually when ready, though Uber may require you to update your information or pass a background check again if you have been inactive for a long time.
How to request permanent deletion through the website
Go to the Uber website and log in with your driver account credentials. Click on your profile icon or account name in the top right corner and select "Account Settings." Look for a section labeled "Privacy," "Data," or "Account Management."
Find the option for "Delete Account" or "Request Account Deletion" and click it. Uber will show you information about what will happen — your account will be marked for deletion, and the process will take 30 days. Read through any terms or confirmations and click the button to proceed.
You will receive a confirmation email at the address associated with your account. Some Uber accounts require you to click a link in that email to confirm the deletion request. If you do not see a confirmation email within a few minutes, check your spam folder or log back into your account to verify the deletion request was submitted.
What happens to your data after deletion
Uber keeps some information even after your account is deleted. Trip history, ratings, and payment records may be retained for legal, tax, or safety reasons, but they are no longer linked to an active account. Your personal information — name, phone number, email, and address — is removed from Uber's active systems after the 30-day deletion period ends.
If you have a tax record with Uber (such as a 1099 form for income you earned), that information is kept separately for IRS compliance and cannot be deleted. You can request a copy of your tax documents before deletion if you need them for your records.
Uber may also retain information if you are involved in an ongoing legal dispute, accident claim, or safety investigation. In those cases, deletion may be delayed until the matter is resolved.
If you cannot find the delete option in your app
Some older versions of the Uber Driver app do not display the delete account option in the settings menu. If you cannot find it, update your app to the latest version through your phone's app store (Google Play for Android, App Store for iPhone). After updating, go back to Account Settings and look for the deletion option again.
If the option still does not appear, contact Uber support directly through the app. Tap the menu icon, select "Help," and choose "Account & Profile." Describe that you want to delete your account and cannot find the option. Uber support can process the deletion request manually and send you a confirmation.
You can also request deletion by visiting uber.com/en-US/account/ (or your country's Uber website) and logging in. The website version sometimes displays account deletion options that do not appear in the app, depending on your region and account status.
Frequently Asked Questions
Can I delete my Uber driver account if I have a low rating?
Yes, your rating does not prevent deletion. However, if Uber has deactivated your account due to safety concerns or policy violations, you may need to resolve that issue with support before deletion is allowed. Contact Uber support to learn about any holds are on your account.
What if I want to drive for Uber again after deleting my account?
You can create a new Uber driver account, but you will need to go through the full signup process again, including background checks and vehicle verification. Uber may flag your new account if it detects that you previously deleted one, so be prepared to explain your situation to support if asked.
How long does it take for Uber to fully delete my account?
Permanent deletion takes 30 days from the date you request it. During this time, your account is inactive but still exists. After 30 days, your personal information is removed from Uber's active systems, though some data may be retained for legal or tax purposes.
Will deleting my account affect my taxes or income records?
No. Tax documents like 1099 forms are kept separately from your account and are not deleted. You can request copies of your tax records before or after deletion. Uber is required to keep these for IRS compliance.
Can I deactivate my account temporarily instead of deleting it?
Yes. Deactivation is when ready and reversible — you can reactivate by logging back in. This is a good option if you want to take a break from driving but might return later. You only need to request permanent deletion if you are certain you will not drive for Uber again.