Where to change your Webkinz username

You change your Webkinz username through your account settings on the Webkinz website, not through the game itself. Log into your account at webkinz.com, go to Account Settings, and look for the username or profile section — the exact location shifts slightly between updates, but it is always under settings rather than in-game options.

The process takes about five minutes and does not require you to create a new account or lose any of your virtual pets or items. Your username change takes effect when ready across the site and in the game client.

Key Takeaways

  • You must log into your account on webkinz.com through a web browser to change your username — the mobile app and game client do not have this option.
  • Your new username must be between 4 and 16 characters, contain only letters and numbers, and cannot match a username already in use.
  • Changing your username does not affect your password, email address, pets, or items — everything stays attached to your account.
  • If your desired username is taken, you will see that message when ready and can try another name without waiting or contacting support.

Step-by-step: logging in and finding Account Settings

Open a web browser and go to webkinz.com. Click the Log In button, usually in the top right corner of the page. Enter your username and password, then click Log In.

Once you are logged in, look for a menu icon (three horizontal lines) or a gear icon in the top right corner of the page. Click it and select Account Settings or My Account. If you do not see these options when ready, scroll down the menu — some versions of the site nest it under a Profile or User section.

Finding and changing your username in Account Settings

In Account Settings, look for a section labeled Username, Display Name, or Profile. Click the Edit or Change button next to your current username. A text box will appear where you can type your new username.

Type your new username and check that it meets Webkinz requirements: 4 to 16 characters, letters and numbers only (no spaces or special characters like underscores or hyphens). Click Save or Confirm. If the name is available, the change happens when ready. If it is already taken, you will see an error message and can try a different name.

What happens after you change your username

Your new username appears in the game and on the Webkinz website within seconds. Friends who have you added will see your new name the next time they log in. Your password does not change, so you will still log in with your email address and the same password you used before.

All your Webkinz pets, items, rooms, and account history stay exactly as they were. You do not lose anything by changing your username, and you do not need to update any settings elsewhere.

Username rules and what to avoid

Webkinz usernames must be 4 to 16 characters long and can contain only letters (A–Z, a–z) and numbers (0–9). You cannot use spaces, punctuation, or special characters. Usernames are not case-sensitive, so "MyPets" and "mypets" are treated as the same name.

You cannot use a username that is already taken by another player. If you try to save a name that someone else has, the system will tell you it is unavailable and you can type a different one. There is no waiting period — you can try as many names as you want until you find one that works.

If you cannot log into Account Settings

If you forget your password, click the Forgot Password link on the Webkinz login page. Enter your email address and Webkinz will send you a password reset link. Check your email (including spam folders) and click the link to create a new password.

If you forget which email address is attached to your account, or if you cannot access that email, contact Webkinz support through their website. They can verify your identity and help you regain access. This usually takes one to two business days.

Changing your username on other devices

If you play Webkinz on a mobile device or through the Webkinz app, you cannot change your username from within the app. You must use a web browser on a computer or mobile device to go to webkinz.com and follow the steps above. Once you change it on the website, the new username appears in the app the next time you log out and log back in.

If you are logged into the app when you change your username on the website, log out of the app completely and log back in with your email address and password. The app will then show your new username.

Frequently Asked Questions

Can I change my username back to what it was before?

Yes, if no one else has claimed that old username in the meantime. You can change your username as many times as you want. However, if you change it and then want to switch back, someone else might have taken your old name. Try changing back to it — if it is available, you can use it again.

What if the username I want is taken?

The system will show you an error message saying the name is unavailable. You cannot reserve a username or get on a waiting list. Try a different name instead. You can add numbers to the end of a name you like (for example, "PetLover42" instead of "PetLover") to increase your chances of finding something available.

Will my friends still see me after I change my username?

Yes. Your friends list does not change, and they will see your new username the next time they log in. You will still appear in their friends list under your new name. You do not need to send them a message or re-add them.

Do I need to change my password when I change my username?

No. Your password stays the same. You log in with your email address and password, not your username, so changing your username does not affect how you log in.

Can I use special characters or spaces in my username?

No. Webkinz usernames can only contain letters (A–Z) and numbers (0–9). You cannot use spaces, hyphens, underscores, periods, or any other special characters. If you try to save a name with these characters, the system will reject it.