Where to change your Hi-Rez username

Hi-Rez Studios games — including Smite, Paladins, and Realm Royale — let you change your username through your Hi-Rez account settings, not through the game itself. You log in at hirezstudios.com, go to your account page, and update the name there. The change takes effect when ready across all Hi-Rez games tied to that account.

You do not need to uninstall or reinstall the game. Once you change the name on the website, it shows up the next time you launch the game or refresh your client.

Key Takeaways

  • Log in to your Hi-Rez account at hirezstudios.com, not through the game launcher.
  • Navigate to your account settings and look for the username or profile name field.
  • Most Hi-Rez accounts allow one free username change; additional changes may cost Gems (the in-game currency).
  • The new username appears across all Hi-Rez games on your account within minutes.
  • If you cannot find the username field, check whether your account is linked to a console or third-party service, which may have separate name rules.

Step-by-step: changing your username on the website

Start by going to hirezstudios.com and clicking the login button in the top right. Enter your email address and password. If you use two-factor authentication, you will need to enter the code from your authenticator app or email.

Once logged in, look for your account menu — usually a profile icon or your current username in the top right corner. Click it and select "Account Settings" or "Profile Settings." Scroll down until you see a field labeled "Username," "Display Name," or "Gamer Tag." Click the edit button next to it, type your new name, and save the change.

The system will tell you if the name is already taken or violates Hi-Rez's naming rules (no profanity, no impersonation of staff, no spam-like strings of numbers). If your choice is rejected, try a variation and submit again.

What happens if your account is linked to console or Steam

If you created your Hi-Rez account through PlayStation, Xbox, or Steam, your username may be tied to that platform's account name. In that case, changing your name on the Hi-Rez website alone will not change how it appears in-game — you have to change the name on the console or Steam side first.

For PlayStation or Xbox, go to your console's account settings and edit your profile name there. For Steam, right-click your profile name in the Steam client and select "Edit Profile," then change your persona name. Give it a few minutes to sync back to Hi-Rez.

Cost of changing your username more than once

Hi-Rez typically allows one free username change per account. If you want to change it again, you will need to spend Gems — the premium currency you can buy with real money. The cost varies but is usually between 200 and 400 Gems, depending on current promotions.

Before you spend Gems on a second change, think through the name carefully. Write it down, say it out loud, and check that it does not conflict with any usernames you use elsewhere if you want consistency across games.

Troubleshooting: username field is missing or grayed out

If you log in to your account settings and do not see a username field, or if it is grayed out and uneditable, your account may be restricted. This happens if Hi-Rez has flagged your account for a violation, if you are under 13 years old (which triggers parental controls), or if your account was created through a third-party service that does not allow name changes.

Check your email for any messages from Hi-Rez Support about account restrictions. If you find nothing, contact Hi-Rez Support directly through their website and describe what you see. Include a screenshot of your account settings page. Support can tell you whether the restriction is temporary or permanent, and whether you can change it.

How long the change takes to show up in-game

Once you save your new username on hirezstudios.com, it usually appears in-game within a few minutes. If you are already in a match when you make the change, you may need to restart the game client to see the new name on your profile or in the player list.

Other players will see your new name the next time they encounter you in a match or check your profile. There is no delay on their end — the change is live across the server when ready.

Frequently Asked Questions

Can I change my username back to my old one?

Yes, as long as no one else has claimed it. If someone else took your old name after you changed it, you cannot reclaim it. You can only change to a name that is currently unclaimed in the Hi-Rez system.

What if someone else is using a name I want?

You cannot force a name change on another player. If the name is taken, you have to choose something different. If you believe the account is inactive or abandoned, contact Hi-Rez Support with details, but they rarely force name changes unless the account violates their terms.

Does changing my username affect my rank or game progress?

No. Your rank, level, cosmetics, and all game progress stay the same. Only the name displayed above your character and on your profile changes. Your account ID and all your data remain linked.

Why does my new username not show up in my friends' lists?

It usually takes a few minutes for the change to sync across all servers. Ask a friend to restart their game client or log out and back in. If it still does not appear after 15 minutes, restart your own client and check again.

Can I use special characters or spaces in my username?

Hi-Rez typically allows letters, numbers, and underscores, but not spaces or special characters like hyphens or periods. The system will reject your choice if it contains characters that are not allowed. Stick to alphanumeric characters and underscores for the best chance of acceptance.