Change your Viki username from your account settings

You can change your Viki username by going to your account settings, finding the profile section, and entering a new username. The process takes about two minutes and works the same way on the Viki website or the mobile app. Your new username takes effect when ready, though you may need to log out and back in to see it reflected everywhere.

Viki is a streaming platform that hosts TV shows and films, mostly from Asia. Your username is what other users see when you comment, rate shows, or interact on the platform. Changing it does not affect your password, email, or viewing history — only the name displayed publicly.

Key Takeaways

  • You change your Viki username in your account settings under the profile or account section, not in a separate username menu.
  • Your new username must be between 3 and 20 characters and can include letters, numbers, and underscores, but not spaces or special characters.
  • Viki does not let you change your username more than once every 30 days, so choose carefully before you save.
  • If your desired username is already taken, Viki will tell you when ready and you will need to pick a different one.
  • Changing your username does not log you out or affect your watch history, saved shows, or subscription status.

Steps to change your username on the Viki website

Open Viki in your web browser and log in to your account. Click on your profile icon or avatar in the top right corner of the screen. A dropdown menu will appear with several options — select Account Settings or Settings (the exact wording depends on your region).

Once you are in settings, look for a section labeled Profile, Account Information, or Personal Information. You should see a field that shows your current username. Click on that field or look for an Edit button next to it. Delete your old username and type in your new one. Viki will check in real time whether the name is available — if it is taken, you will see a message telling you so. Once you have entered a username that is available, click Save or Confirm. Your new username is now active.

Steps to change your username on the Viki mobile app

Open the Viki app on your phone and tap the profile icon at the bottom right of the screen (on iOS) or the menu icon at the top right (on Android). Tap Account Settings or Settings. Navigate to the Profile section.

Tap the field showing your current username. Clear the old name and enter your new username. The app will show you whether it is available. Once you have chosen an available name, tap Save or Done. The change takes effect right away, though you may need to close and reopen the app to see your new username displayed in all places.

Username rules and restrictions

Your Viki username must be between 3 and 20 characters long. You can use uppercase and lowercase letters, numbers, and underscores. You cannot use spaces, periods, hyphens, or other special characters — Viki will reject them and ask you to try again.

Usernames are not case-sensitive, meaning VikiUser and vikiuser are treated as the same name. If someone already has a username that matches yours (ignoring uppercase and lowercase), you cannot use it. Viki also does not let you change your username more than once every 30 days. This rule exists to prevent spam and harassment. If you change your username and then want to change it again, you will have to wait a month from the date of your last change.

What happens after you change your username

Your new username appears when ready on your profile and in any comments or ratings you post going forward. Old comments you made under your previous username will still show that old name — Viki does not retroactively update your comment history. Your watch history, saved shows, and any subscription you have remain exactly the same. You do not need to re-enter your password or re-verify your email.

If you are logged into Viki on multiple devices, you may see your old username on one device until you refresh the page or close and reopen the app. This is just a display lag and will clear within a few minutes. Your account itself is updated everywhere at once.

Troubleshooting username change problems

If you see a message that your username is unavailable, it means someone else has already claimed it. Try adding a number to the end, using an underscore, or picking a different name altogether. Viki will tell you when ready if your choice is taken, so you can keep trying until you find one that works.

If the Save button is greyed out or not responding, check that your username meets the requirements: it must be 3 to 20 characters, contain only letters, numbers, and underscores, and not be identical to your current username. If you are still stuck, try logging out completely and logging back in, then returning to your account settings. If the problem persists, contact Viki support through the help section in your account settings.

Frequently Asked Questions

Can I change my username back to what it was before?

Not when ready. You have to wait 30 days from your last username change before you can change it again. If you change your mind right after switching, you will need to wait the full month. After that, you can change it back to your old username if no one else has claimed it in the meantime.

What if I forgot my username?

Your username appears at the top of your profile page when you are logged in. If you are logged out and cannot remember it, use the login page to sign in with your email address instead — you do not need your username to log in. Once you are in your account, you can see your username in your settings.

Does changing my username affect my Viki Pass subscription?

No. Your subscription is tied to your email address and account, not your username. Changing your username does not interrupt your Viki Pass or any other paid features. You will keep all the same access you had before.

Can I use special characters like dots or hyphens in my username?

No. Viki only allows letters (A–Z), numbers (0–9), and underscores. If you try to use a period, hyphen, space, or other symbol, Viki will reject it and ask you to choose a different name.