Where to change your SiriusXM username

You change your SiriusXM username through your account settings on the SiriusXM website or mobile app — not by calling customer service. Log into your account at siriusxm.com, go to Account Settings, select Profile, and look for the username field. On the mobile app (iOS or Android), tap the menu icon, choose Account, then Profile to find the same option.

The process takes about two minutes. You'll need your current password to confirm the change, and the new username takes effect when ready. If you're locked out of your account or can't remember your password, you'll need to reset it first before you can change the username.

Key Takeaways

  • Change your username through Account Settings on siriusxm.com or in the mobile app under Profile — customer service cannot do this for you.
  • Your new username must be between 3 and 20 characters, can include letters and numbers, and cannot be the same as your current one.
  • The change takes effect right away, and you'll use the new username to log in on your next session.
  • If you forget your new username, you can reset your password and set a new one through the login page.

Username requirements and what you can change

SiriusXM usernames must be 3 to 20 characters long and can contain letters (uppercase and lowercase), numbers, and underscores. You cannot use spaces, special characters like hyphens or periods, or consecutive underscores. The system will reject a username if it's already taken by another SiriusXM subscriber.

Your username is different from your display name. The username is what you use to log in; the display name is what other users see if you use SiriusXM's social or community features. You can change both separately in your Profile settings, but only the username controls your login credentials.

Steps to change your username on the website

Open a web browser and go to siriusxm.com. Click the Account or Login button in the top right corner and sign in with your current username and password. Once you're logged in, look for Account Settings — this is usually in a dropdown menu under your profile icon or in the main navigation.

Click on Profile or Personal Information. Find the Username field and click Edit or Change. Type your new username in the box, making sure it meets the character requirements. Click Save or Confirm. The system will check whether the username is available; if it's taken, you'll see an error message and can try a different one. Once saved, you're done — log out and log back in with your new username to confirm it works.

Steps to change your username on the mobile app

Open the SiriusXM app on your phone and tap the menu icon (three horizontal lines) in the bottom right corner. Tap Account, then Profile. Scroll down to find the Username field and tap Edit or the pencil icon next to it.

Type your new username and tap Save or Confirm. The app will verify the username is available. If you see an error, the username is already taken — try a different combination. Once saved, the change takes effect when ready. You may need to log out and log back in for the app to fully refresh with your new username.

What to do if you can't find the username field

If you're looking at Account Settings but don't see a Username option, you may be in the wrong section. Look for a tab or link labeled Profile, Personal Information, or Login Details — the username field is always under one of these. On the website, check the left sidebar of Account Settings; on the app, swipe or scroll within the Account menu to find Profile.

If you still can't locate it after checking both the website and app, your account type may not support username changes. Some older SiriusXM accounts or accounts linked to a vehicle subscription use email as the login method instead. In that case, you would reset your password rather than change your username. Contact SiriusXM customer service to confirm what login method your account uses.

Resetting your password if you forget your new username

If you change your username and then forget it, you don't need to remember it to get back in. Go to siriusxm.com and click Forgot Password on the login page. Enter the email address associated with your SiriusXM account. SiriusXM will send you a password reset link via email.

Click the link in the email and create a new password. Once you've reset your password, you can log in using your email address instead of your username. After you're logged in, you can go back to Profile settings and change your username again if you want to use something more memorable.

Why your new username might not work right away

In rare cases, a new username takes a few minutes to sync across SiriusXM's systems, especially if you're using multiple devices. If you change your username on the website and then when ready try to log in on the app, the app may not recognize the new username for a few minutes. Wait 5 to 10 minutes and try again, or log out of the app completely and log back in.

If the new username still doesn't work after 15 minutes, try resetting your password. Sometimes a password reset forces the system to refresh your account information across all devices. If you're still unable to log in, contact SiriusXM customer service with your account email address and they can verify whether the username change went through.

Frequently Asked Questions

Can I change my username back to my old one?

Yes. Once you change your username, the old one becomes available again after a short delay. You can change your username as many times as you want, so you can switch back to your original username if you decide you prefer it. Just follow the same steps in Account Settings or Profile.

Does changing my username affect my subscription or billing?

No. Your username is only for logging in. Your subscription, billing information, and payment method stay the same. You'll continue to be charged on the same schedule, and your service won't be interrupted.

What if the username I want is already taken?

Try adding a number at the end, using an underscore in the middle, or combining it with another word. SiriusXM will tell you when ready if a username is taken, so you can keep trying different combinations until you find one that's available.

Can I use my email address as my username?

No. Your username and email address are separate. Your username must follow the character rules (3 to 20 characters, letters, numbers, and underscores only). Your email address is stored separately and is used for password resets and account recovery.

Will my username change affect my saved stations or listening history?

No. Your stations, presets, and listening history are tied to your account, not your username. Changing your username doesn't touch any of that information — it only changes how you log in.