Change your username through your Healthcare.gov account settings
To change your username on Healthcare.gov, sign in to your account, go to the Settings or Account menu, and look for a "Change Username" or "Update Login Information" option. The exact location depends on whether you use a Healthcare.gov account directly or sign in through a third-party service like Google or Facebook.
If you created a Healthcare.gov account with an email address and password, you can change the email address you use to sign in. If you sign in through a third-party provider, you cannot change your username on Healthcare.gov itself — you would need to change it with that provider instead.
Key Takeaways
- Healthcare.gov lets you change the email address you use to sign in, but the process differs depending on how you created your account.
- If you sign in through Google, Facebook, or another third-party service, you must change your username with that service, not on Healthcare.gov.
- You will need your current password to make changes to your account security settings.
- After you change your username, use your new email address the next time you sign in.
Steps to change your email address on a Healthcare.gov account
Start by going to Healthcare.gov and signing in with your current username and password. Once you are signed in, look for your account menu — this is usually in the top right corner of the page, often marked with your name or a gear icon labeled Settings.
Click on Settings or Account Information. Look for an option that says "Change Email," "Update Email Address," or "Change Login Information." Click that option. You will be asked to enter your current password to confirm the change. Type your current password and click Continue or Verify.
Enter your new email address in the field provided. Healthcare.gov will send a confirmation link to that new email address. Check your inbox (and spam folder) for an email from Healthcare.gov. Click the confirmation link in that email to complete the change. Once confirmed, your new email address becomes your username for signing in.
What to do if you signed in with Google, Facebook, or another service
If you chose to sign in to Healthcare.gov using Google, Facebook, Apple ID, or another third-party provider, you cannot change your username through Healthcare.gov. Your username is managed by that outside service, not by Healthcare.gov.
To change your username, you need to change it with the service you use to sign in. For example, if you sign in with Google, change your email address in your Google Account settings. If you sign in with Facebook, update your login email in your Facebook settings. Once you make that change with the third-party service, it will automatically update the next time you sign in to Healthcare.gov.
If you cannot remember your current password
If you need to change your username but cannot remember your password, you will need to reset it first. On the Healthcare.gov sign-in page, click "Forgot Password?" or a similar link. Healthcare.gov will send a password reset link to your current email address.
Open that email and click the reset link. Create a new password, then sign in with your current username and new password. Once you are signed in, follow the steps above to change your email address. This protects your account because Healthcare.gov requires you to prove you still have access to your current email before letting you change it.
Why you might want to change your username
You might change your Healthcare.gov username if you no longer use the email address you signed up with, if you want to use a more professional email for government accounts, or if you are sharing a device and want a separate login. Changing your username does not affect your health plan, coverage dates, or any information Healthcare.gov has on file — it only changes how you sign in.
Your username change takes effect when ready after you confirm the new email address. You do not need to update anything else or notify Healthcare.gov. The next time you sign in, use your new email address instead of the old one.
Troubleshooting common problems
If you do not see a "Change Username" or "Change Email" option in your account settings, you may be signed in through a third-party service. Check the top of your account menu to see which service you use to sign in — it often says "Signed in with Google" or "Signed in with Facebook." If that is the case, change your username with that service instead.
If you do not receive the confirmation email from Healthcare.gov after entering your new email address, check your spam or junk folder. If it is not there, wait a few minutes and try again. If the problem continues, you may need to contact Healthcare.gov support through their website to verify your identity and complete the change manually.
Frequently Asked Questions
Does changing my username affect my health plan or coverage?
No. Your username is only how you sign in to your account. Changing it does not change your plan, coverage dates, or any personal information Healthcare.gov has stored. Your coverage stays the same.
Can I use the same email address for multiple Healthcare.gov accounts?
No. Each Healthcare.gov account must have a unique email address. If you try to use an email that is already linked to another account, Healthcare.gov will not let you complete the change.
What if I want to change my username but keep the same email address?
Healthcare.gov uses your email address as your username, so you cannot separate them. If you want a different username, you need to change your email address to a different one.
How long does it take for the username change to take effect?
The change takes effect when ready after you click the confirmation link in the email Healthcare.gov sends you. You can sign in with your new email address right away.