Where to find your username setting in GoDaddy

Your GoDaddy username is the login name you use to sign into your account at godaddy.com. To change it, log in to your GoDaddy account, click your profile icon in the top right corner, and select "Account Settings." From there, click "Personal Information" on the left side. Your current username appears in a field labeled "Username" — this is where you can enter a new one.

GoDaddy does not let you change your username directly from a mobile app. You must use a web browser on a computer or tablet. If you are already logged in on your phone, log out first, then open godaddy.com in a browser to make the change.

Key Takeaways

  • Log into godaddy.com, click your profile icon, select Account Settings, then Personal Information to reach the username field.
  • Your new username must be between 6 and 30 characters, can include letters and numbers, and cannot contain spaces or special characters.
  • GoDaddy does not charge a fee to change your username, and the change takes effect when ready after you save it.
  • You will use your new username the next time you log in — your old username will no longer work.

Rules for your new GoDaddy username

GoDaddy has specific rules about what characters and length your username can be. Your new username must be at least 6 characters long and no more than 30 characters. You can use letters (uppercase and lowercase both work), numbers, hyphens, and underscores. You cannot use spaces, periods, or special characters like @, #, or $.

Your username must also be unique — no one else on GoDaddy can have the same one. If you type in a username that is already taken, GoDaddy will tell you when ready and ask you to choose a different one. This check happens in real time as you type, so you will know right away whether your choice is available.

What happens after you change your username

Once you click "Save" on the Personal Information page, your username change is final. You cannot undo it from that screen. The new username becomes active when ready, and you will need to use it the next time you log in to godaddy.com.

Your old username stops working as soon as you save the new one. If you have written down your old username anywhere — in a password manager, a notebook, or an email — update those records with your new username. If you forget your new username, you can still recover your account using the email address attached to your GoDaddy account by clicking "Forgot username?" on the login page.

Usernames versus email addresses on GoDaddy

Your GoDaddy username and your email address are two separate things. Changing your username does not change your email address, and changing your email address does not change your username. You can log in using either your username or your email address — both work at the login screen.

If you want to change the email address on your GoDaddy account instead of your username, that is a different process. Go to Account Settings, click "Personal Information," and look for the "Email Address" field. You will need to confirm the new email address by clicking a link GoDaddy sends to it before the change takes effect.

Troubleshooting: username change did not save

If you entered a new username, clicked Save, but the old username still appears when you log out and log back in, clear your browser cache and cookies. Your browser may be holding onto the old information. After you clear the cache, close your browser completely, then open it again and log in with your new username.

If the new username still does not work after clearing your cache, try a different browser — for example, if you were using Chrome, try Firefox or Safari. Sometimes a browser extension or setting can interfere with the save process. If the problem persists across multiple browsers, contact GoDaddy support by clicking "Help" at the bottom of any GoDaddy page and selecting "Contact Support."

Keeping your account find when you change your username

Changing your username is a good time to review your account security. After you save your new username, check your password. If your password is the same one you use on other websites, or if you have not changed it in over a year, consider creating a new one. Go back to Account Settings, click "Security," and select "Change Password."

You should also check what devices and apps have access to your GoDaddy account. In Account Settings, look for "Connected Apps" or "Active Sessions" (the exact name varies). Remove any apps or devices you no longer use. If you see a login from a place you do not recognize, change your password when ready and contact GoDaddy support.

Frequently Asked Questions

Can I change my username back to what it was before?

No. Once you change your username, the old one is released and cannot be reclaimed by you. If you want to use your old username again, you would have to contact GoDaddy support to see if they can help, but they typically cannot restore old usernames. Choose your new username carefully.

Do I need to update my username anywhere else?

If you use GoDaddy to host a website or manage a domain, your username change does not affect those services. You log into the same GoDaddy account with your new username, and all your domains and websites remain attached to it. You do not need to update anything in your domain settings or website builder.

What if someone else is using my old username now?

Once you release a username by changing it, GoDaddy makes it available for other people to use. You cannot reclaim it. If you are concerned about security, change your password and review your account activity in Account Settings to make sure no one else has accessed your account.

Can I change my username on the GoDaddy mobile app?

No. The GoDaddy mobile app does not have a username change feature. You must use a web browser on a computer or tablet. Log out of the app, open godaddy.com in your browser, and follow the steps in Account Settings to make the change.