Where to find the username change option in Zenless Zone Zero

In Zenless Zone Zero, you change your username through the game's settings menu, not through HoYoverse's account website. Open the game, tap the menu icon (three horizontal lines) in the top-left corner of the main screen, then select "Settings." From there, go to "Account" and look for "Nickname" — that is the field where your in-game username lives.

The nickname you set here is what other players see when they encounter you in the game world or on leaderboards. It is separate from your HoYoverse account login name, which you cannot change through the game itself. If you want to change the email or password tied to your actual account, you will need to visit the HoYoverse website directly, but for the name that shows up in-game, the Settings menu is the only place to do it.

Key Takeaways

  • Your in-game username (called "Nickname" in Zenless Zone Zero) is changed through Settings > Account > Nickname, not through the HoYoverse website.
  • You can change your nickname once every 30 days, and the change takes effect when ready in-game.
  • Your HoYoverse account login name cannot be changed through the game and requires a separate process on the HoYoverse website if you need to modify it.
  • Avoid usernames that contain offensive language or impersonate other players, as HoYoverse can reset or restrict your nickname if it violates their terms.

The 30-day waiting period between changes

Zenless Zone Zero enforces a 30-day cooldown between nickname changes. The first time you change your username, you will see a message telling you when you can change it again. This timer resets from the date of your last change, not from a calendar month, so if you change your name on the 15th, you cannot change it again until the 15th of the following month.

If you try to change your nickname before the 30 days are up, the game will show you a countdown timer and block the change. Plan your username carefully if you know you might want to switch it — there is no way to bypass this waiting period, and HoYoverse support cannot override it for individual requests.

What happens to your old username after you change it

When you change your nickname, your old username becomes available for other players to use when ready. There is no grace period where the name is held for you. If you change from "ShadowHunter" to "NeonKnight," another player can register "ShadowHunter" as soon as your change goes through.

This matters if you are known in your friend group or guild by your current name — let them know before you switch so they do not lose track of you. Your friend list and guild membership stay intact regardless of the name change, so people who already have you added will still see you in their contacts, just under your new username.

Restrictions on what you can name yourself

HoYoverse has content policies for usernames in Zenless Zone Zero. You cannot use names that contain profanity, slurs, or sexually explicit language. You also cannot impersonate other players, staff members, or public figures — names that are designed to confuse other players into thinking you are someone else will be flagged.

If your nickname violates these rules, HoYoverse can reset it to a default name without warning. You will then have to choose a new one, and the 30-day timer resets from that point. Repeated violations can result in restrictions on your account's ability to change nicknames at all, so stick to names that would be acceptable in a public chat.

Changing your username on different devices

If you play Zenless Zone Zero on multiple devices — PC, mobile, or console — your nickname is tied to your HoYoverse account, not to any single device. Change it once through Settings on any device, and it updates everywhere you play. You do not need to change it separately on each platform.

The same 30-day cooldown applies across all devices. If you change your name on your phone, you cannot change it again on your PC for 30 days. Make sure you are logged into the same HoYoverse account on each device if you want to see the change reflected everywhere.

If you cannot find the nickname option

If the Nickname field is missing from your Account settings, check whether you are using a guest account or a third-party login (Google, Apple, or Facebook) that has not been fully linked to a HoYoverse account. Guest accounts and partially linked accounts sometimes have restricted settings until you complete the account setup process.

To fix this, go to the HoYoverse website, sign in with your account, and make sure your email is verified and your account is fully created. Once that is done, the Nickname option should appear in the game's settings. If it still does not show up after that, restart the game completely — sometimes the settings menu does not refresh until you close and reopen the process.

Frequently Asked Questions

Can I change my username more than once every 30 days?

No. HoYoverse enforces a strict 30-day cooldown between nickname changes. The timer is based on the date of your last change, not a calendar month. There is no way to bypass this, and support cannot override it.

What if someone takes my old username after I change it?

Your old username becomes available when ready and can be claimed by any other player. If you think you might want to switch back later, you will have to wait until that player stops using it or changes their own name. Plan your username changes carefully.

Does changing my nickname affect my progress or items in the game?

No. Your nickname is purely cosmetic. All your characters, weapons, progress, and items stay exactly the same. Only the name that appears above your character and on leaderboards changes.

Can I use special characters or spaces in my username?

The game typically allows letters, numbers, and some punctuation, but the exact rules vary. Try your desired name in the Nickname field — the game will tell you if it contains characters that are not allowed before you confirm the change.

What should I do if my nickname was reset by HoYoverse?

If your name was reset, it violated HoYoverse's content policy. Choose a new nickname that does not contain profanity, slurs, or attempts to impersonate other players. Repeated violations can restrict your ability to change nicknames in the future.