Change Your Uplay Username Through Your Account Settings

You change your Uplay username by logging into your Ubisoft account online, going to your account settings, and updating the name in the profile section. The change takes effect when ready, though it may take a few minutes to appear across all Ubisoft games and services you use. You cannot change your username more than once every 30 days.

Your Uplay username is different from your display name. The username is what you log in with and what appears in your game library and friend lists. If you only want to change how your name looks to other players, you may be able to change your display name instead, which has fewer restrictions.

Key Takeaways

  • Log into your Ubisoft account at ubisoft.com, not through the Uplay app, to change your username.
  • Username changes are limited to once every 30 days, so choose carefully before you confirm.
  • Your new username takes effect right away in Uplay, though it may take a few minutes to sync across all your games.
  • If you only want to change how your name appears to friends, update your display name instead, which you can change more often.
  • You cannot use a username that is already taken, contains profanity, or violates Ubisoft's naming policy.

Step-by-Step: Changing Your Username on the Ubisoft Website

Open a web browser and go to ubisoft.com. Click the sign-in button in the top right corner and enter your email address and password. If you use two-factor authentication, enter the code from your authenticator app or email when prompted.

Once you are logged in, click your profile icon or avatar in the top right corner and select "Account" from the dropdown menu. On the left side of the page, click "Profile" or "Personal Information" depending on your region. Look for the field labeled "Username" or "Uplay Username" and click the edit button next to it.

Type your new username into the field. Ubisoft will tell you right away if the name is already taken or breaks their naming rules. When you see a green checkmark saying the name is available, click "Save" or "Confirm". You will be asked to enter your password again to confirm the change.

What Happens After You Change Your Username

Your new username is active in Uplay when ready after you confirm the change. However, it can take up to 15 minutes for the name to update across all Ubisoft games, your friends' friend lists, and community forums. During this time, your old username may still appear in some places, but you will log in with your new username.

Your game progress, achievements, and friends list do not change. Everything stays attached to your account — only the name displayed changes. If you are in the middle of a game when you change your username, you may need to restart the game or the Uplay app to see the new name reflected.

The Difference Between Username and Display Name

Your username is what you use to log into Ubisoft and Uplay. It appears in your game library, on your profile page, and in friend requests. You can change it once every 30 days. Your display name is what other players see next to your character or in multiplayer games. You can change your display name more often — usually once every few days — and it does not affect your login credentials.

If you only want to change how your name looks in games or to friends, update your display name instead. Go to your account settings, find "Display Name" or "Nickname", and change it there. This change is faster and does not count against your 30-day username limit.

Restrictions and Rules for Usernames

Ubisoft usernames must be between 3 and 16 characters long and can contain letters, numbers, hyphens, and underscores. You cannot use spaces, special characters, or consecutive hyphens or underscores. Usernames are not case-sensitive — "JohnDoe" and "johndoe" are treated as the same name.

Ubisoft will reject usernames that contain profanity, impersonate real people or celebrities, or violate their code of conduct. If your username is flagged as inappropriate, you will see an error message explaining why. You can try a different name or contact Ubisoft support if you believe the rejection was a mistake.

If You Cannot Change Your Username

If you see an error message saying you cannot change your username, the most common reason is that you have already changed it within the last 30 days. Ubisoft enforces a 30-day waiting period between changes. Check the date of your last change in your account settings — it will show you when you are may be able to access to change again.

If the error says the username is unavailable, someone else has already claimed it. Try a different combination of letters and numbers. If you see a message about account restrictions or security, your account may be locked or flagged. Contact Ubisoft support through their website and explain the issue — they can unlock your account or help you choose a new username if needed.

Changing Your Username in the Uplay App

You cannot change your username directly in the Uplay desktop or mobile app. You must log into your Ubisoft account on the website to make the change. However, once you change it on the website, the new username will appear in the Uplay app within a few minutes.

If you are using the Uplay app and want to update your profile, open the app, click your profile icon, and select "Account Settings". This will open your account page in a web browser, where you can make the username change. After you save the change, close and reopen the Uplay app to see the new username.

Frequently Asked Questions

Can I change my username back to my old one?

Yes, but only after 30 days have passed since your last change. If you changed your username yesterday and want to go back, you will have to wait until the 30-day period is over. After that, you can change it back to your previous name as long as no one else has claimed it in the meantime.

Will my friends still see me after I change my username?

Yes. Your friends list and all your friendships stay the same. Your friends will see your new username in their friends list within a few minutes. You will still be able to join their games and parties without any issues.

Do I need to change my password when I change my username?

No. Your password stays the same. You will continue to log in with your email address and password, not your username. Changing your username does not affect your login process or security settings.

What if my new username does not show up in my games?

Wait 15 minutes and restart your game or the Uplay app. The name change syncs across Ubisoft's servers, but it can take a few minutes. If it still has not appeared after restarting, log out of Uplay completely, close the app, and log back in.

Can I use special characters or spaces in my username?

No. Ubisoft usernames can only contain letters, numbers, hyphens, and underscores. Spaces and special characters like periods, commas, or symbols are not allowed. If you try to use them, Ubisoft will reject the username and ask you to choose a different one.