You can change your Ubisoft username through your account settings, but the process has limits you should know about before you start

Ubisoft (the company behind Uplay, now called Ubisoft Connect) lets you change your username once every 30 days. The change takes effect when ready in your account, but it may take a few hours to show up across all Ubisoft games and services. You cannot revert to a previous username — once you change it, the old name becomes available for someone else to claim after 30 days.

The change happens in your Ubisoft account settings online, not in the game itself. You will need to sign in to your Ubisoft account on a web browser, navigate to your profile, and use the username change tool. After you change it, you can keep using the same password and email address — only the display name changes.

Key Takeaways

  • You can change your Ubisoft username once every 30 days through your account settings at ubisoft.com.
  • The new username takes effect when ready in your account but may take a few hours to appear in-game and across Ubisoft services.
  • Your old username becomes available for others to use after 30 days, so you cannot reclaim it later.
  • Usernames must be between 3 and 16 characters, contain only letters, numbers, hyphens, and underscores, and cannot include spaces or special characters.
  • If you have already changed your username recently, you will see a countdown timer showing when you can change it again.

Step-by-step: changing your username on Ubisoft Connect

Start by going to ubisoft.com in your web browser and signing in with your email address and password. Once you are logged in, look for your profile icon or account name in the top right corner of the page and click it to open the menu.

From the dropdown menu, select Account or Profile Settings (the exact wording varies slightly depending on your region). This takes you to your account dashboard. On the left side, you should see a menu with options like "Profile," "Security," and "Connections." Click on Profile.

In your profile section, you will see your current username displayed. Look for a button or link that says Change Username or Edit Username next to your name. Click it. A text box will appear where you can type your new username. Enter the name you want, then click Confirm or Save. Ubisoft will check whether the name is available and whether it meets their rules. If it does, the change is complete.

Username rules and what happens if you break them

Ubisoft usernames must be between 3 and 16 characters long. You can use letters (uppercase and lowercase), numbers, hyphens, and underscores. You cannot use spaces, periods, or special characters like @, #, $, or &. The system will reject your choice when ready if it breaks these rules and tell you why.

Ubisoft also blocks usernames that contain profanity, slurs, or references to illegal activity. If you try to use a name that violates this policy, the system will reject it without explanation — you will just see a message saying the name is unavailable. If you are unsure whether a name will be accepted, try it; the worst that happens is Ubisoft says no and you try again.

Your username is public — other players see it in-game, in chat, and on leaderboards. It is not the same as your email address or your account name. Changing your username does not change your login credentials or your email.

What to do if you cannot find the username change option

If you are looking at your profile but do not see a "Change Username" button, check whether you have already changed your username in the last 30 days. Ubisoft enforces a 30-day cooldown between changes. If you have, you will see a timer showing when you can change it again instead of a button.

If you have not changed your username recently and still do not see the option, try signing out completely and signing back in. Sometimes the page needs to refresh to show all options. If that does not work, try a different web browser — occasionally a browser cache issue can hide the button.

If you are still stuck, you can contact Ubisoft Support through their website. Go to support.ubisoft.com, click Contact Us, and choose the option for account or profile issues. Ubisoft support can sometimes override the 30-day cooldown if you have a legitimate reason, though this is rare.

How the change shows up across your games

Once you confirm your new username, it appears in your Ubisoft Connect account when ready. However, it may take a few hours to show up in individual games like Rainbow Six Siege, Assassin's Creed, or Far Cry. During this delay, you might see your old username in-game while your new one is already live in your account settings.

If you are playing a game when you change your username, you may need to restart the game for the change to take effect. Some games cache your username locally, so closing and reopening the game forces it to pull the updated information from Ubisoft's servers.

Leaderboards and player statistics stay attached to your account, not your username. If you were ranked 500th in a game before you changed your name, you will still be 500th after the change — only your display name updates.

What you lose when you change your username

You do not lose any games, progress, achievements, or money in your account. Your game library, playtime, unlocked items, and in-game currency all stay exactly the same. Friends can still find you — your account ID (a number behind the scenes) never changes, so your friend list remains intact even though your display name is different.

The only thing you lose is the ability to use your old username again. After 30 days, someone else can claim it. If you change your mind about your new username, you can change it again after another 30 days, but you cannot go back to the original name unless it happens to still be unclaimed (unlikely if it was a good name).

Frequently Asked Questions

Can I change my username more than once every 30 days?

No. Ubisoft enforces a strict 30-day cooldown between username changes. You will see a countdown timer in your account settings showing exactly when you can change it again. There is no way to override this except by contacting Ubisoft Support, and they rarely make exceptions.

Will my friends still be able to find me after I change my username?

Yes. Your account ID stays the same, so your friends list does not change and they can still see you in their friends list under your new name. They do not need to re-add you or do anything on their end.

What if someone else takes my old username after I change mine?

Your old username becomes available after 30 days. If someone claims it, you cannot get it back. If you think you might want to use that name again, you should wait the full 30 days before changing to something else, or accept that you are giving it up.

Does changing my username affect my password or email address?

No. Your password and email address stay exactly the same. You still log in with your email and password — the username change only affects how your name appears to other players.

Why is my new username not showing up in my game yet?

Ubisoft's servers take a few hours to sync the change across all games and services. Try restarting the game or waiting a few hours. If it still has not updated after 24 hours, restart your computer or try signing out and back in to the Ubisoft Connect app.