Where to find the username setting in Shopee

Your Shopee username lives in your account settings, not in your profile. Open the Shopee app or go to shopee.com, then tap or click the account icon in the bottom right corner (on mobile) or top right corner (on desktop). Look for a menu option labeled "Account" or "My Purchases" — the exact wording depends on your region. From there, select "Profile" or "Account Settings."

Once you are in your account settings, scroll down until you see a field labeled "Username" or "Shop Name" if you run a seller account. This is where you make the change. Shopee does not always put this option at the top of the settings page, so if you do not see it when ready, keep scrolling.

Key Takeaways

  • Your username is found under Account Settings or Profile in the Shopee app, not on your public profile page.
  • Shopee allows you to change your username once every 30 days, so plan ahead if you want to switch back later.
  • Your new username must be between 6 and 20 characters, contain only letters, numbers, and underscores, and cannot match an existing Shopee username.
  • Changes take effect when ready after you save, but your old username becomes available for others to claim after a waiting period.
  • If you cannot find the username field, check whether you are logged into the correct account or whether your region has different settings labels.

What usernames Shopee will and will not accept

Shopee has specific rules about what characters and length your username can be. Your username must be between 6 and 20 characters long. You can use letters (both uppercase and lowercase), numbers, and underscores, but no spaces, hyphens, periods, or special characters like @, #, or $.

Your new username also cannot already be taken by another Shopee user. If you try to save a username that someone else is using, Shopee will tell you it is unavailable and ask you to choose a different one. The system checks this in real time as you type, so you will know right away whether your choice is open.

Shopee also reserves certain usernames — usually ones that look like official accounts or brand names. If you try to use a name that is too close to "Shopee" or a major brand, the system will reject it. There is no way around this; you will need to pick something else.

The 30-day waiting period between changes

Once you change your username, you cannot change it again for 30 days. This rule applies whether you are changing it for the first time or the tenth time. If you try to change it before 30 days have passed, Shopee will show you a message telling you when you will be able to change it next.

This waiting period exists to prevent people from rapidly switching usernames to evade seller ratings or hide purchase history. It also means your old username does not become available for someone else to claim when ready — there is usually a grace period of several days to a few weeks before Shopee releases it back into circulation.

If you are unhappy with your new username shortly after changing it, you will have to wait the full 30 days before you can switch again. For this reason, it is worth taking a moment to think through your choice before you hit save.

Steps to change your username on mobile

Open the Shopee app and tap the account icon in the bottom right corner of your screen. This icon usually looks like a person's silhouette or a profile picture. A menu will appear with several options.

Tap "Account" or "My Account" (the exact label varies by region). You will see a list of settings. Scroll down to find "Username" or "Profile Name." Tap on it to open the edit field.

Type your new username into the field. As you type, Shopee will check whether the name is available and show you a green checkmark or a red X. Once you see the green checkmark, tap "Save" or "Confirm." The change takes effect when ready, and you will see your new username displayed in your account settings.

Steps to change your username on desktop

Log into your Shopee account on shopee.com. Click the account icon in the top right corner of the page — it usually shows your profile picture or a person icon. A dropdown menu will appear.

Click "Account Settings" or "My Account" from the menu. You will be taken to a settings page. On the left side, you should see a navigation menu with options like "Profile," "Account," or "Personal Information." Click whichever one contains your username field — this varies by region, but it is usually under "Profile" or "Account."

Find the "Username" field and click on it to edit. Type your new username, and Shopee will show you whether it is available. Once you see confirmation that the name is free, click "Save" or "Update." Your new username will appear across your account when ready.

What happens to your old username

When you change your username, your old one does not disappear right away. Shopee holds it for a grace period — usually between 7 and 30 days — before releasing it back into the pool of available usernames. During this time, no one else can claim it, and you cannot change back to it.

After the grace period ends, your old username becomes available for any other Shopee user to take. This means if you had a username you were known for, someone else could eventually use it. There is no way to reserve or protect an old username permanently.

Your purchase history, seller ratings, and account data all stay with your account regardless of which username you are using. Changing your username does not erase your reviews, order history, or shop reputation — it only changes the name that appears publicly.

Troubleshooting: why your username change might not work

If you see an error message when you try to save your new username, the most common reason is that the name is already taken. Try a different combination of letters, numbers, and underscores. Remember that usernames are case-insensitive on Shopee, so "JohnDoe" and "johndoe" are treated as the same username.

If you get a message saying you cannot change your username yet, you are still within the 30-day waiting period from your last change. Check the message to see when you will be able to change it again. There is no way to bypass this waiting period.

If the username field is not showing up in your account settings at all, make sure you are logged into the correct account. Some regions also label this setting differently — it might be called "Shop Name" instead of "Username," or it might be under a section called "Personal Information" rather than "Profile." If you still cannot find it, try logging out and back in, or try accessing your account from a different browser or device.

Frequently Asked Questions

Can I change my username back to what it was before?

Not when ready. You must wait 30 days after your most recent change before you can change your username again. Even then, your old username might have been claimed by someone else during the grace period, so you would not be able to use it. If you think you might want to switch back, wait a few days before changing it the first time.

Does changing my username affect my seller rating or purchase history?

No. Your account data, reviews, ratings, and order history all stay attached to your account. Only the name displayed changes. Buyers and sellers who have interacted with you will see your new username, but your reputation and transaction record remain the same.

What if someone else takes my old username after I change it?

Once the grace period ends and your old username is released, anyone can claim it. Shopee does not notify you if this happens, and there is no way to reclaim it. If your username is important to your brand or identity, avoid changing it unless you are certain you want something different.

Can I use spaces or special characters in my username?

No. Shopee only accepts letters, numbers, and underscores. Spaces, hyphens, periods, and symbols like @, #, or $ will cause an error. If you want to separate words, use an underscore instead — for example, "john_doe" instead of "john doe."

How long does it take for my new username to show up everywhere on Shopee?

Your new username appears in your account settings when ready after you save it. It will show up on your profile and in your shop (if you are a seller) within a few minutes. In some cases, it may take up to an hour to appear in search results or in messages with other users, but this is rare.