Where to change your Pearson username

You change your Pearson username through your account settings on the Pearson website or app, not through your school or institution. Log in to your Pearson account, go to your profile or account settings, and look for the username or account information section. The exact location depends on which Pearson product you use — MyLab, Mastering, Revel, or another platform — but the process is similar across all of them.

If you cannot find the username setting in your account, check the help section of the specific product you are using. Pearson products sometimes organize settings differently. You may also need to contact Pearson support directly if your account is linked to a school system that restricts certain changes.

Key Takeaways

  • Log into your Pearson account and navigate to account settings or profile to find the username change option.
  • Your new username must follow Pearson's rules, which typically require 3 to 20 characters and may not allow certain symbols.
  • After you change your username, you will use the new one to log in to all Pearson products linked to that account.
  • If your account is managed by your school, your institution may have restrictions on what you can change, and you may need to contact them first.

Steps to change your username in MyLab or Mastering

Open the Pearson product you use (MyLab, Mastering, Revel, or another platform) and log in with your current username and password. Click on your name or profile icon, usually in the top right corner of the page. Select "Account Settings," "Profile," or "My Account" — the exact wording varies by product.

Look for a section labeled "Username," "Login Name," or "Account Information." Click the edit or change button next to your current username. Enter your new username in the field provided. Read any rules displayed on the screen — Pearson typically requires usernames to be 3 to 20 characters long and may not allow spaces or special characters like @, #, or &. Click save or confirm. You should see a message confirming the change was successful.

Username rules and what you cannot use

Pearson usernames usually must be between 3 and 20 characters long and can include letters, numbers, and underscores or hyphens. Most Pearson products do not allow spaces, periods, or special characters in usernames. Your new username must be unique — if someone else already has it, Pearson will tell you to choose a different one.

You cannot use your email address as your username on most Pearson platforms, even if your email is part of your account. Avoid usernames that are offensive or that match Pearson's reserved terms. If you try to save a username that breaks these rules, Pearson will show an error message and tell you what the problem is.

What happens after you change your username

Your new username takes effect when ready. You will log in using the new username the next time you access any Pearson product connected to your account. Your password does not change — you still use the same password you used before. All your course materials, grades, and progress remain the same and are tied to your account, not your username.

If you have saved your login information in your browser or on your device, you may need to update it manually so you are not prompted to re-enter your credentials. Some devices and browsers will ask you to confirm the new username the first time you log in after the change.

When your school controls your account

If your Pearson account was created by your school or institution, your school may have locked certain settings, including your username. In this case, you will not see a change option in your account settings, or the option will be grayed out. Contact your school's IT department or help desk to find out whether you can change your username and what the process is.

Some schools allow students to change their usernames after the account is created, while others do not. Your school may require you to use a specific username format tied to your student ID or email. If your school will not let you change it, you can ask whether they can create a new account with a different username, though this is not always possible.

Troubleshooting if the change does not work

If you see an error message when you try to save your new username, check that it meets Pearson's rules: 3 to 20 characters, no spaces, and no special characters except underscores or hyphens. If your username is too short, too long, or contains a character Pearson does not allow, change it and try again. If the username is already taken, choose a different one.

If you are still having trouble, clear your browser cache and cookies, then log out and log back in. Try the change again. If the problem continues, or if you see a message saying your account is managed by your institution, contact Pearson support through the help section of your product. Have your account email address and the product you are using ready when you reach out.

Frequently Asked Questions

Can I change my username back to what it was before?

Yes, as long as no one else has claimed your old username in the meantime. Go back to your account settings and change it again. If someone else has taken your old username, you will need to choose a different one.

Do I need to change my password when I change my username?

No. Your password stays the same. Only your username changes, so you will log in with your new username and your existing password.

Will changing my username affect my grades or course progress?

No. Your grades, assignments, and all course progress are tied to your account, not your username. Everything will remain exactly as it was after you change your username.

What if I forgot my current username?

Go to the Pearson login page and click "Forgot username?" or "Need help signing in?" Enter your email address, and Pearson will send you your current username. Once you have it, you can log in and change it to something new.

Can I use the same username on multiple Pearson products?

If your Pearson products are linked to the same account, you use the same username for all of them. If you have separate Pearson accounts, each account can have its own username, and they do not have to match.