Kongregate username changes are permanent and cannot be undone

Kongregate does not allow you to change your username after you create your account. Once you pick a name and confirm it, that name is locked to your account forever. There is no setting to modify it, no support form to request a change, and no workaround — the username you register with is the one you keep.

If you want a different username, your only option is to create a new Kongregate account with the name you prefer. This means starting over: your new account will have no games played, no badges earned, no friends list, and no chat history. Any purchases you made on your old account (like Kreds, the site's premium currency) do not transfer to a new account.

Before you create a new account, decide whether the cost of starting fresh is worth having a different username. For most players, keeping the original account makes more sense.

Key Takeaways

  • Kongregate usernames cannot be changed once your account is created, and there is no exception process.
  • Creating a new account with a different username means losing all progress, badges, friends, and any Kreds you purchased.
  • If you do create a new account, you can use the same email address you used for your old account, but your old account will remain separate.
  • Kongregate support cannot recover a forgotten username or help you change one, so check your email for your original registration confirmation if you are unsure what your username is.

Why Kongregate locks usernames permanently

The reason Kongregate does not allow username changes is technical and historical. Usernames are tied to your account ID, your game progress, your badge history, and your social connections on the site. Changing a username would require the site to update that name everywhere it appears in the database — in your profile, in leaderboards, in chat logs, in friend lists, and in game records. For a site that has been running since 2007 with millions of accounts, that is a massive operation that could introduce errors.

Other gaming platforms like Steam, Discord, and Roblox do allow username changes because they built that feature into their systems from the start. Kongregate did not, and retrofitting it would be expensive and risky. The site's policy is simpler: usernames are permanent.

What to do if you want a different username

If you decide the new username is important enough to start over, create a new Kongregate account. Go to the Kongregate home page, click the sign-up button, and register with a new email address or the same email address as your old account. Kongregate allows multiple accounts per email, so you can use the same one if you want.

When you create the new account, choose your username carefully. You will not be able to change it later. Think about whether you want something tied to a game you like, a character name, or something more general. Avoid usernames with numbers or special characters unless you plan to use them long-term — they are harder to remember and share.

After you create the new account, you can log into your old account whenever you want. Both accounts will exist separately. Your old account will keep all its progress, and your new account will start at zero. You can play on both, but they will not share any data.

Recovering a forgotten username

If you cannot remember your Kongregate username, check your email. Kongregate sends a confirmation email when you register, and that email contains your username. Search your inbox for emails from Kongregate or look in your spam folder if you do not see it.

If you cannot find the confirmation email, you can still log in using the email address you registered with. On the Kongregate login page, enter your email address instead of your username — the site accepts either one. Once you are logged in, your username appears at the top of the page and in your account settings.

If you cannot log in because you forgot your password, click "Forgot your password?" on the login page. Kongregate will send you a reset link to your email address. After you reset your password and log in, you can see your username in your profile.

Protecting your username choice

Because you cannot change your username, take a moment before you register to make sure you are happy with it. Say it out loud. Imagine seeing it in a leaderboard or in chat five years from now. If it feels right, register it.

Avoid usernames that include your real name, your birth year, or other personal information. These can make you easier to identify or target online. A username that is memorable but not personally identifying is usually the safest choice.

If you are registering for the first time and you are unsure whether you want to commit to a username, you can always create a test account first with a throwaway name, play a few games, and get a feel for the site. Then create your real account with the username you actually want to keep.

What happens to your old account if you create a new one

Your old account does not disappear or get deleted when you create a new one. It remains active and you can log into it anytime. Your progress, badges, friends, and any Kreds you purchased stay on that account and do not transfer to your new account.

If you had a friend list on your old account, those friends will not automatically appear on your new account. You will need to add them again if you want to stay connected. Similarly, if you earned badges or completed games on your old account, those achievements stay there — your new account starts with a blank slate.

Kongregate does not have a way to merge two accounts or transfer progress between them. Each account is completely separate.

Frequently Asked Questions

Can Kongregate support change my username for me?

No. Kongregate support cannot change usernames under any circumstances. The policy is absolute — usernames are permanent and locked to the account. If you contact support asking for a username change, they will direct you to create a new account if you want a different name.

If I create a new account, can I delete my old one?

Kongregate does not have a public account deletion tool. You can stop using your old account, but you cannot permanently remove it from the site. If you want your old account removed, contact Kongregate support and explain why, though there is no may provide they will delete it.

Will my Kreds transfer to a new account?

No. Kreds are tied to the account you purchased them on and cannot be transferred, refunded, or moved to a new account. If you spent money on Kreds on your old account, that money is gone if you switch to a new account. Consider this cost before you decide to start over.

Can I use the same email for two Kongregate accounts?

Yes. Kongregate allows you to register multiple accounts with the same email address. This makes it straightforward to create a new account without setting up a separate email, but remember that both accounts will be linked to that email and you will need to log in separately to switch between them.

What if my desired username is already taken?

If the username you want is already registered to another account, you cannot use it. You will need to choose a different name. Kongregate does not have a waitlist for usernames or a way to claim an inactive account's name, so pick an alternative that is close to what you wanted.