Change your Hi-Rez username through the account settings page

Hi-Rez Studios (the company behind games like Smite, Paladins, and Realm Royale) lets you change your username once every 30 days through your account dashboard. You do not need to contact support or wait for approval — the change takes effect when ready after you submit it.

The username you see in-game is separate from your Hi-Rez account email. Changing one does not change the other. If you want to change the email address tied to your account instead, that is a different process handled in the same settings area.

Key Takeaways

  • Log into your Hi-Rez account at hirezstudios.com, go to Account Settings, and select Change Username to pick a new name.
  • You can change your username once every 30 days, and the change shows up when ready in all Hi-Rez games you play.
  • Your new username must be between 3 and 16 characters, contain only letters, numbers, hyphens, and underscores, and not already be in use by another player.
  • If your desired username is taken or you hit the 30-day waiting period, you will need to choose a different name or wait until the cooldown expires.

Step-by-step: changing your username

Start by going to hirezstudios.com and signing into your account with your email and password. Once you are logged in, look for your profile icon or account menu — this is usually in the top right corner of the page.

Click on Account Settings or Profile Settings (the exact label varies slightly depending on which Hi-Rez game you came from, but it is always in the main account menu). Find the option that says Change Username or Edit Username. Click it, type your new username into the text field, and review the name for typos before you submit.

Hi-Rez will show you a confirmation message if the name is available. Click Confirm or Save, and your new username is active when ready. You will see it the next time you log into any Hi-Rez game. The old username becomes available for other players to use after a short delay.

Rules for your new username

Hi-Rez enforces specific rules about what characters and length your username can be. Your new name must be between 3 and 16 characters long. You can use uppercase and lowercase letters, numbers, hyphens (-), and underscores (_). Spaces, special characters like @, #, or !, and accented letters are not allowed.

Your username cannot be the same as any other active player's username. If you try to use a name that is already taken, the system will reject it and ask you to pick something else. Usernames are not case-sensitive for the purpose of checking duplicates — if someone else has "SmitePlayer", you cannot use "smiteplayer" or "SMITEPLAYER".

Hi-Rez also reserves the right to reject usernames that contain slurs, impersonation attempts, or other content that violates their terms of service. If your chosen name is flagged, you will see an error message explaining why and will need to pick a different one.

The 30-day waiting period between changes

After you change your username, you must wait 30 days before you can change it again. This cooldown starts the moment your new username goes live, not when you submit the request. There is no way to bypass this waiting period or reset it early.

If you change your username and then realize you made a typo or want a different name, you are stuck with the current one for a month. For this reason, it is worth double-checking your new username before you confirm the change. Once you hit Submit, the 30 days begins.

What happens to your old username

When you change your username, your old name does not stay reserved for you. After a brief delay (usually a few hours), another player can claim your old username. This means if you change from "OldName" to "NewName" and then change your mind, you cannot straightforward change back to "OldName" — someone else may have taken it in the meantime.

Your account history, rank, cosmetics, and progress in all Hi-Rez games stay with your account no matter what username you use. Changing your name does not reset anything or move your progress to a new account. Friends will see your new username in their friends list once they restart their game or refresh the page.

If your desired username is already taken

If the username you want is already in use, the system will tell you it is unavailable when you try to claim it. You have two options: pick a different name, or wait to see if the other player abandons their account (which can take years or may never happen).

There is no waitlist or reservation system for usernames. You cannot request that Hi-Rez hold a name for you or contact another player to ask them to change. If you want a specific name badly enough, you may need to add numbers, underscores, or hyphens to make a variation that is still available — for example, "SmitePlayer_2" or "SmitePlayer-Pro".

Changing your email address instead of your username

If you want to change the email address tied to your Hi-Rez account (rather than your in-game username), that is also done in Account Settings. Look for an option labeled Change Email, Update Email, or Email Address. You will need to confirm the change by clicking a link sent to your current email address before the new one takes effect.

Changing your email does not change your username, and changing your username does not change your email. They are separate pieces of information. Your email is what you use to log in; your username is what other players see in-game.

Frequently Asked Questions

Can I change my username if I have not played in a while?

Yes. As long as your account exists and you can log in, you can change your username regardless of how long it has been since you last played. The 30-day cooldown only applies between your own username changes, not based on account activity.

Will my friends still see me after I change my username?

Yes. Your friends list is tied to your account, not your username. They will see your new username the next time they log in or refresh their friends list. You will still appear in their friends list under your new name.

What if I forget my password and cannot log into the account settings page?

Go to the Hi-Rez login page and click Forgot Password. Enter the email address tied to your account, and Hi-Rez will send you a reset link. Click the link, create a new password, and then log in to change your username.

Can I change my username on mobile, or do I have to use a computer?

You can change your username from any device that can access hirezstudios.com in a web browser, including phones and tablets. The account settings page works the same way on mobile as it does on desktop.

If I change my username, do my cosmetics and skins stay with my account?

Yes. Everything you own — skins, battle pass progress, ranked rating, cosmetics, and currency — stays tied to your account. Changing your username does not affect any of your in-game items or progress.