Your Boost Mobile phone number is printed on your SIM card, in your account settings, and on your first bill
Your Boost Mobile phone number is the ten-digit number assigned to your account when you set up service. You need it to give to contacts, set up call forwarding, port your number to another carrier, or troubleshoot service issues with Boost support.
The fastest way to find it: open the Boost Mobile app, go to Account or My Plan, and look for "Phone Number" or "My Number." If you do not have the app, log into your account at boostmobile.com, click Account Settings, and find it listed there. You can also text "INFO" to 611611 from your Boost phone and Boost will text your number back to you.
If you have your physical SIM card, the number is printed on the card itself. Your first bill from Boost also lists your number at the top.
Key Takeaways
- Your Boost Mobile number appears in the Boost app under Account or My Plan, on the Boost website under Account Settings, and on your SIM card.
- You can text "INFO" to 611611 from your Boost phone to receive your number by text message.
- Knowing your number matters when porting to another carrier, setting up forwarding, or contacting Boost support about your account.
- If you lose your number or it stops working, contact Boost customer service with your account details to restore or reactivate it.
Finding your number through the Boost Mobile app
Open the Boost Mobile app on your phone and sign in with your username and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then select "Account" or "My Plan" depending on your app version.
Scroll down until you see a section labeled "Phone Number," "My Number," or "Account Information." Your ten-digit number will be displayed there. Write it down or take a screenshot if you need it for later.
If you do not have the Boost app installed, you can read it free from the Apple App Store or Google Play Store, then sign in with the same username and password you use on the Boost website.
Finding your number on the Boost website
Go to boostmobile.com and click "Sign In" in the top right corner. Enter your username and password, then click "Account" or "My Account" from the menu.
Look for a section called "Account Information," "Plan Details," or "My Phone Number." Your number will be listed there along with your plan type and billing information. You can also check under "Settings" if it does not appear on the main account page.
Using text to retrieve your number
Text the word "INFO" to 611611 from your Boost phone. Within a few seconds, Boost will send you a text message containing your phone number and other account details.
This method works even if you cannot access the app or website, and it is useful if you are away from your computer or have forgotten your login information. The text is free and does not count against your plan.
What to do if you cannot find your number
If your number does not appear in your account or the text method does not work, contact Boost customer service at 1-888-266-2675. Have your account PIN or the phone number associated with your account ready when you call.
Boost support can confirm your number, reactivate it if it has been suspended, or help you troubleshoot if your phone is not receiving service. If you are switching from another carrier and your old number is not showing up yet, Boost can tell you the status of your number port.
Porting your Boost number to another carrier
If you want to switch to a different wireless carrier but keep your Boost phone number, you will need your number, account PIN, and account holder name. The new carrier will handle the port request, which typically takes one to three business days.
Before you port, make sure your Boost account is in good standing and has no past-due balance. Some carriers charge a porting fee, though many do not. Ask your new carrier about their process and timeline before you start.
Setting up call forwarding with your Boost number
To forward calls from your Boost number to another phone, dial *72 followed by the ten-digit number where you want calls to go, then press the call button. You will hear a confirmation tone. To turn off forwarding, dial *73 and press call.
Call forwarding is useful if you are switching phones temporarily or want calls to ring on multiple devices. Keep in mind that forwarded calls may be charged as regular calls depending on your plan, so check your Boost plan details if you use forwarding frequently.
Frequently Asked Questions
Can I change my Boost Mobile phone number?
Yes. Contact Boost customer service at 1-888-266-2675 and ask to change your number. Boost may charge a fee for this service, usually between $5 and $10. The new number is typically assigned within 24 hours.
What if I forgot my Boost account password but need my phone number?
Text "INFO" to 611611 from your Boost phone and Boost will send your number by text. You can also call Boost customer service at 1-888-266-2675 and provide your account PIN or other identifying information to retrieve it.
Does my Boost number work the same way on other carriers?
Yes, if you port your number to another carrier, it works exactly the same way. The new carrier takes over billing and service, but the number itself remains yours. Porting usually takes one to three business days.
Can I use my Boost number for two-factor authentication?
Yes. Your Boost number can receive text messages and calls for two-factor authentication codes from banks, social media accounts, and other services. Make sure your Boost account has an active plan so texts come through reliably.