Where Roku stores your login information
Your Roku username and password are the same ones you created for your Roku account — the account you use to add channels, purchase content, and manage your device from the Roku website or mobile app. Roku does not store these credentials on the device itself in a way you can view them. Instead, your device remembers you are logged in and stays that way until you sign out.
If you need to find your username and password, you will retrieve them from Roku's website or reset them there. Roku does not display saved passwords on the device for security reasons, so checking the device settings will not work.
Key Takeaways
- Your Roku username is the email address you used when you created your Roku account, or a custom username you set up instead.
- You cannot view your password on any Roku device — you can only reset it on the Roku website if you forget it.
- To find your username, sign into your Roku account at roku.com/account and look at the email or username field on your profile page.
- If you do not remember your password, use the "Forgot password" link on the Roku sign-in page to reset it by email.
- After resetting your password, you will need to sign out and back into your Roku device for the new password to take effect.
Finding your username on the Roku website
Go to roku.com and click the sign-in button in the top right corner. Enter the email address or username you think you used, along with your password. If you get in, you are already on your account page — look at the top of the page or in the account settings section to see your username displayed.
If the email address you try does not work, you may have created your account with a different email. Try other email addresses you have used in the past. If none of them work, move to the password reset section below.
Once you are signed in, click on your profile icon or "Account" in the menu to see your account details. Your username will be listed there — it is either the email address tied to your account or a custom username you created during setup.
Resetting your password if you do not remember it
Go to roku.com and click the sign-in button. Below the password field, click "Forgot password?" Roku will ask you to enter the email address associated with your account.
Enter the email address and click the button to send a reset link. Check your email inbox — Roku will send you a message with a link that lets you create a new password. The link usually arrives within a few minutes. If you do not see it, check your spam or junk folder.
Click the link in the email, create a new password, and save it. Your password is now changed. The next time you use your Roku device, you may be asked to sign in again with your new password, or you may need to manually sign out and back in from the device settings to refresh the connection.
Signing back into your Roku device after a password change
If you changed your password on the Roku website, your device may not know about it right away. Go to your Roku device's Settings, then Account, then Sign out. Confirm that you want to sign out.
After signing out, go back to Settings and Account, then select Sign in. Enter your email address or username and your new password. Your device will connect to Roku's servers and confirm the new password. You should now be signed in with the updated credentials.
What to do if you cannot remember your email address
If you do not remember the email address you used to create your Roku account, check any emails from Roku in your inbox. Roku sends a welcome email when you first set up an account, and that email will show you which address is tied to your account. Search your email for messages from "noreply@roku.com" or "support@roku.com".
If you cannot find old emails, try signing into roku.com with the email addresses you currently use. Even if you do not remember using one of them, it may have been the address you chose years ago. If none of your current emails work, contact Roku support through their website — they can help you identify which email is linked to your account if you can provide other details like the serial number of your device.
Retrieving your username from a Roku mobile app
If you have the Roku mobile app installed on your phone, you can also see your username there. Open the app and tap the profile icon at the bottom right. Tap Account or Settings — the exact label depends on your app version. Your username and email will be displayed on your account page.
The mobile app uses the same Roku account as your device, so the username you see there is the same one you use to sign into roku.com and your Roku device. If you are already signed into the app, this is often the fastest way to confirm your username without going to the website.
Why Roku does not show passwords on devices
Roku devices do not display your password anywhere — not in settings, not in account information, and not on the device itself. This is a security feature. If someone gains physical access to your Roku device, they cannot see your password and use it to access your account from another device or change your settings.
Your device stores a token that tells Roku's servers you are logged in, but not your actual password. If you need to change your password or sign in on a new device, you must go through roku.com or the Roku mobile app, where Roku can verify your identity before letting you make changes.
Frequently Asked Questions
Can I see my password if I am already signed into my Roku device?
No. Roku does not display passwords anywhere on the device, even if you are signed in. If you need your password, you must reset it on roku.com using the "Forgot password" link. After resetting it, sign out and back into your device to use the new password.
What if I created my Roku account years ago and do not remember anything about it?
Start by trying the email addresses you have used over the years on roku.com. If none work, go to roku.com/account and use the "Forgot password" link — enter each email address you think you used, and Roku will send a reset link if that email is tied to an account. You can also contact Roku support with your device's serial number for help locating your account.
Do I need my Roku password to watch channels on my device?
No. Once you are signed into your Roku device, you stay signed in. You only need your password if you are signing in for the first time, signing back in after signing out, or changing your account settings. Most people sign in once and never need the password again on that device.
If I reset my password, will it affect other Roku devices I own?
Your password change applies to your entire Roku account, so it affects all devices linked to that account. You will need to sign in with the new password on any device that asks you to sign in again. Devices that are already signed in will continue to work until you sign out.
Can I change my username to something other than my email address?
During account creation, Roku lets you set a custom username instead of using your email. If you want to change it later, go to roku.com, sign in, and look for username or profile settings. The exact steps vary depending on your account age and region, so check the account settings page for the option to edit your username.