Reset your Kindle password through your Amazon account

To reset your Kindle password, go to Amazon.com, sign in with your email address, and use the "Forgot your password?" link on the sign-in page. Amazon will send you a reset link to your email. Click that link, create a new password, and your Kindle will sync to the new password the next time you connect to Wi-Fi or cellular data. You do not need to reset the device itself — the password change happens at the Amazon account level.

If you cannot remember the email address associated with your Kindle account, check the device itself. On most Kindles, go to Settings (or Device Options), then About, and look for the registered email address. Write this down before you start the reset process.

The reset link from Amazon stays valid for 24 hours. If you do not use it within that time, request a new one. Once you set a new password, it takes effect when ready on Amazon's servers, but your Kindle may take a few minutes to update when it next connects to the internet.

Key Takeaways

  • Use the "Forgot your password?" link on Amazon.com to start a password reset, not the Kindle device itself.
  • Amazon sends the reset link to the email address registered with your account, so you must have access to that email inbox.
  • Your Kindle will automatically use the new password once it connects to Wi-Fi or cellular data — no manual update needed.
  • If you cannot access the registered email address, contact Amazon Customer Service to verify your identity and regain account access.
  • Reset links expire after 24 hours, so complete the process the same day you request it or ask for a new link.

What to do if you cannot access your registered email

If the email address on your Amazon account is old or no longer works, you cannot receive the password reset link. Contact Amazon Customer Service through your web browser at amazon.com/contact-us. Select "Account & Login Issues" and explain that you cannot access your registered email. Amazon will ask you to verify your identity using other information — usually your name, the last four digits of a payment method on file, or recent order details.

This verification process typically takes one business day. Once Amazon confirms who you are, they can either send the reset link to a different email address or help you change the registered email first, then reset the password. Keep your account information current to avoid this step in the future.

Signing out and back in on your Kindle device

After you reset your password on Amazon.com, your Kindle will ask for the new password the next time it tries to connect to the internet. You do not need to manually sign out first — the device will prompt you when it detects the password change. straightforward enter your email address and new password when prompted.

If your Kindle does not prompt you after several hours, go to Settings (or Device Options), select "Deregister" or "Remove Registration," and confirm. Then restart the device, go to Settings again, and select "Register." Enter your email address and new password. This forces the device to re-authenticate with Amazon's servers using your updated credentials.

Resetting a Kindle you no longer use

If you are selling, giving away, or recycling a Kindle, reset the password first, then deregister the device from your Amazon account. Deregistering removes your personal library and account information from the device. Go to Settings, find "Deregister" or "Remove Registration," and confirm. The Kindle will restart and return to a factory state.

After deregistering, the new owner can register the device with their own Amazon account. Resetting your password beforehand prevents the old password from being tied to the device during the handoff. You can also deregister the device remotely from your Amazon account on the web — go to Manage Your Content and Devices, select the device, and choose "Deregister."

Password requirements and security

Amazon requires passwords to be at least 6 characters long and include both letters and numbers. Passwords are case-sensitive, so "MyPassword1" is different from "mypassword1." Avoid using the same password across multiple accounts — if one service is compromised, all your accounts become vulnerable.

If you think someone else has accessed your Amazon account, change your password when ready and review your account activity. Go to Your Account on Amazon.com, select "Login & Security," and look at "Recent activity" to see where and when your account was accessed. If you see sign-ins from unfamiliar locations, change your password and enable two-factor authentication for added security.

Two-factor authentication for extra protection

Two-factor authentication adds a second step when you sign in — after entering your password, Amazon sends a code to your phone or email, and you must enter that code to complete the sign-in. This protects your account even if someone learns your password. To turn it on, go to Your Account on Amazon.com, select "Login & Security," and find "Two-Step Verification." Follow the prompts to add your phone number or use an authenticator app.

Two-factor authentication does not affect your Kindle's normal operation. Once you set it up, you sign in to your Kindle with your email and password as usual — the two-factor code is only required when you sign in on a web browser or a new device for the first time.

Frequently Asked Questions

Do I need to reset my Kindle password if I change my Amazon password?

No. Your Kindle uses your Amazon account password, so when you change your Amazon password, your Kindle automatically uses the new one the next time it connects to the internet. You do not need to do anything on the device itself.

What if I reset my password but my Kindle still will not connect?

Restart your Kindle and make sure it is connected to Wi-Fi. Go to Settings, check that the registered email and password are correct, and try signing out and back in. If the problem continues, restart your Wi-Fi router and try again. Contact Amazon Customer Service if the device still cannot connect after these steps.

Can I reset my Kindle password from the device itself?

No. Password resets must happen through Amazon.com using the "Forgot your password?" link. The Kindle device does not have a built-in password reset feature. You need access to a computer or phone with a web browser to complete the reset.

Will resetting my password delete my books and highlights?

No. Your books, notes, and highlights are stored in your Amazon account, not on the device. Resetting your password does not affect them. Once your Kindle reconnects with the new password, all your content will still be there.

How often should I change my Kindle password?

Change your password if you think it has been compromised or if you shared it with someone you no longer trust. For routine security, changing it once or twice a year is reasonable. Using a unique, strong password is more important than changing it frequently.