Finding your Spotify username
Your Spotify username is the name you chose when you created your account — not your email address or display name. To find it, open Spotify on any device, go to your profile (usually a circle icon in the top right), and select "Profile." The username appears under your display name. If you are on the web version at spotify.com, click the down arrow next to your profile picture in the top right, then "Profile," and your username is listed at the top of the page.
If you signed up using Facebook or Apple ID instead of an email, Spotify assigned you a username automatically. You can change it once — go to "Account" in your profile settings, find "Username," and click "Edit." Spotify will let you pick a new one, but only one time, so choose carefully.
Write down your username somewhere safe. You will need it if you ever want to share your profile with someone else or if you need to contact Spotify support about your account.
Key Takeaways
- Your Spotify username is found in your profile settings, not your email address, and appears under your display name.
- You can change your username once in your account settings, but Spotify will not let you change it again.
- If you forgot your password, use the "Forgot your password?" link on the Spotify login page to reset it by email.
- Spotify does not show your password anywhere in the app or on the web — you can only reset it, never retrieve the old one.
- If you cannot access the email linked to your account, contact Spotify support through the help center before you lose access permanently.
Resetting your password if you forgot it
Go to the Spotify login page at spotify.com/login. Click "Forgot your password?" below the password field. Enter the email address connected to your account. Spotify will send you a reset link to that email within a few minutes.
Open the email and click the reset link. You will be taken to a page where you can create a new password. Make it at least 8 characters long and include a mix of uppercase letters, lowercase letters, numbers, and symbols — Spotify will tell you if it is too weak. Once you save the new password, you can log in with it right away.
If you do not see the reset email after 10 minutes, check your spam or junk folder. Some email providers filter Spotify messages by mistake. If it is not there, go back to the login page and try again with the same email address.
What to do if you cannot access your email
If the email address on your Spotify account no longer works — because you closed it, lost access to it, or it was hacked — you cannot reset your password through the normal route. You will need to contact Spotify support directly.
Go to support.spotify.com and click "Contact Us" at the bottom of the page. Choose "Account and login" as your issue, then "I can't log in." Describe what happened to your email address. Spotify support will ask you questions to verify you own the account — they may ask for the payment method you used, the date you created the account, or other details only you would know. Once they confirm your identity, they can help you regain access or update your email address.
This process can take a few days, so do it as soon as you realize you have lost access. The longer you wait, the harder it becomes to prove the account is yours.
Why Spotify will not show you your password
Spotify, like almost every legitimate website, does not store your actual password anywhere that employees can see. Instead, they store a scrambled version of it called a hash. When you log in, Spotify scrambles what you type and compares it to the hash. If they match, you are in. If they do not match, you are locked out.
This design means that even if someone hacked Spotify's servers, they would get the hashes, not the passwords. A hash cannot be unscrambled back into the original password — it only works one direction. That is why Spotify can only reset your password, never tell you what it was. If a website ever tells you your password in an email or shows it to you in your account settings, that website is not protecting your data properly and you should not trust it.
Keeping your username and password find
Your Spotify username is public — people can search for you and follow your playlists using it. Your password is private and should never be shared, written down in plain sight, or used on any other website.
Use a password manager like Bitwarden, 1Password, or Dashlane to store your Spotify password. These programs remember it for you, so you do not have to. They also generate strong passwords that are much harder to crack than ones you make up. Most password managers cost between $0 and $3 per month, and many offer free versions that work well for personal use.
If you think someone else knows your password, change it when ready. Go to your Spotify account settings, find "Password," and click "Change password." You will need to enter your current password first, then create a new one. If you cannot remember your current password, use the "Forgot your password?" reset process instead.
Recovering a hacked or locked account
If you notice someone else is using your account — you see playlists you did not make, or your password stopped working — act fast. Go to support.spotify.com and report the problem. Tell Spotify when you last logged in and what you noticed that seemed wrong.
While you wait for support to respond, change your password if you still can. If you cannot log in at all, Spotify support can reset it for you once they verify your identity. They may also ask you to change the password on any email account linked to Spotify, because if that email was hacked too, someone could reset your Spotify password again.
Frequently Asked Questions
Is my Spotify username the same as my email address?
No. Your username is a separate name you chose (or Spotify assigned) when you created your account. Your email is what you use to log in. You can see both in your profile settings, but they are different things.
Can I change my Spotify username more than once?
No. Spotify lets you change your username one time only. After that, you are stuck with it. Think carefully before you change it, because you cannot change it back or pick a new one later.
What if I never set a password because I signed up with Facebook or Apple?
You still have a password, but Spotify created it for you. To set your own password, go to Account settings, find "Password," and click "Set password." Then create one you will remember. After that, you can log in with your email and your new password instead of using Facebook or Apple.
How long does it take Spotify support to help me regain access?
Usually one to three business days. Support is slower on weekends and holidays. The faster you contact them after you lose access, the faster they can help, so do not wait.
Can I log into Spotify on multiple devices at the same time?
Yes. You can use your account on your phone, computer, tablet, and other devices all at once. If you think someone else is using your account, change your password and they will be logged out on all devices.