Reset your Peacock password through the login page or your email
Go to peacock.com and click "Sign In" in the top right. On the sign-in page, click "Forgot Password" below the password field. Peacock will ask for the email address tied to your account. Enter it, then check that email inbox (including spam) for a message from Peacock with a reset link. Click the link, create a new password, and sign back in. The whole process takes about five minutes.
If you do not remember which email you used, you have two options. First, try the email addresses you use most often — many people default to Gmail or work email. Second, contact Peacock support through the "Help" link at the bottom of peacock.com. A support agent can confirm your account email without resetting anything, so you can then use the correct address for the password reset.
Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character (like ! or @). Peacock will reject anything shorter or simpler.
Key Takeaways
- Click "Forgot Password" on the Peacock sign-in page and enter your account email to start a reset.
- Check your email inbox and spam folder for the reset link from Peacock within a few minutes.
- Your new password must be at least 8 characters and include uppercase, lowercase, a number, and a special character.
- If you do not remember your account email, contact Peacock support through the Help link on their website.
What to do if the reset email does not arrive
Wait 10 minutes before assuming the email is lost. Peacock's reset emails sometimes take a few minutes to arrive, and they often land in spam or promotions folders even if you have received other Peacock emails before. Search your email for "Peacock" or "reset" to find it faster.
If you have waited 10 minutes and checked spam, request the email again. Go back to peacock.com, click "Sign In," then "Forgot Password," enter your email, and click the reset button a second time. Peacock will send another link. If the second email also does not arrive within 10 minutes, your email address may not be registered with Peacock, or there may be a technical issue on Peacock's end.
At this point, contact Peacock support. Use the "Help" or "Contact Us" link at the bottom of peacock.com. You can also call 1-844-732-2666 (Peacock's customer service number). Have your email address and any account details you remember ready when you reach them.
Reset your password if you are locked out
If you have tried the wrong password too many times, Peacock temporarily locks your account for security. You will see a message saying your account is locked when you try to sign in. Wait 30 minutes, then try the "Forgot Password" process again. The lock should have lifted by then.
If the lock persists after 30 minutes, or if you see a different error message, contact Peacock support. Explain that your account is locked and you have already waited the standard time. Support can manually unlock your account faster than waiting for the automatic unlock.
Change your password after you have reset it
Once you have signed back in with your new password, you can change it again anytime you want. Click your profile icon in the top right corner of the Peacock home page, then select "Account" from the dropdown menu. Scroll down to "Password" and click "Change Password." Enter your current password, then type your new password twice to confirm it matches.
Change your password if you think someone else may have seen it, if you used the same password on another website that was hacked, or if you straightforward want a stronger one. There is no limit to how many times you can change it.
Protect your new password
Use a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser. These tools store your password securely and fill it in automatically, so you do not have to type it or remember it. They also generate strong passwords that meet Peacock's requirements without you having to think of one.
Do not use the same password across multiple streaming services or websites. If one site is hacked, attackers will try that password on other sites. A unique password for Peacock means a breach elsewhere cannot compromise your account here.
If you share your Peacock account with family members, consider creating separate profiles within Peacock instead of sharing the password. Each person gets their own watch history and recommendations, and you do not have to give out your password. You can manage profiles in your Account settings under "Manage Profiles."
Frequently Asked Questions
How long does the password reset link stay valid?
Peacock's reset links expire after 24 hours. If you click the link more than a day after requesting it, you will need to request a new one. The link is also single-use — once you have used it to set a new password, the same link will not work again.
Can I reset my password on the Peacock app instead of the website?
Yes. Open the Peacock app on your phone, tablet, or streaming device and tap "Sign In." Tap "Forgot Password," enter your email, and follow the same steps. The reset link will arrive in your email, and you can then sign back into the app with your new password.
What if I do not have access to the email address registered with my account?
Contact Peacock support and explain that you no longer have access to your account email. They can verify your identity using other information (like your name, billing address, or payment method) and either update your email address or reset your password directly. This usually takes one business day.
Will resetting my password sign me out on all devices?
No. Resetting your password does not automatically sign you out. You will remain signed in on any device where you were already logged in. If you want to sign out everywhere for security reasons, go to Account settings and look for "Sign Out of All Devices" or "Active Sessions" — not all Peacock accounts show this option yet, but support can help if you need it.