Reset Your Disney+ Password Through the Website

Go to disneyplus.com and click "Log In" in the top right corner. On the login page, click "Forgot password?" below the password field. Enter the email address connected to your Disney+ account, then click "Continue." Disney+ will send you a password reset link to that email within a few minutes.

Check your inbox and spam folder for the email from Disney+. The email will contain a link that takes you to a page where you can create a new password. Your new password must be at least 6 characters long. After you set it, you can log back into Disney+ on any device using your email and new password.

Key Takeaways

  • You can reset your Disney+ password by going to disneyplus.com, clicking "Forgot password?" and entering your email address.
  • Disney+ sends a password reset link to your email, which you use to create a new password at least 6 characters long.
  • If you do not see the reset email, check your spam or junk folder before requesting a new link.
  • After resetting your password, you may need to log out and log back in on devices where Disney+ was already open.

What to Do If You Do Not Receive the Reset Email

If the reset email does not arrive within 10 minutes, check your spam, junk, or promotions folder first — it sometimes lands there instead of your inbox. If you still cannot find it, go back to disneyplus.com, click "Forgot password?" again, and request a new link. You can request as many links as you need.

If you are still not receiving emails, the email address on your account may be wrong or no longer active. Try logging in with a different email address if you have one, or contact Disney+ support through the website to verify which email is connected to your account.

Resetting Your Password on the Disney+ App

Open the Disney+ app on your phone, tablet, or streaming device and tap "Log In." Tap "Forgot password?" on the login screen. Enter the email address for your account and tap "Continue." The app will direct you to a browser window where you complete the password reset the same way as on the website — Disney+ sends a link to your email, you click it, and you create a new password.

After you reset your password, close the app completely and open it again. Log in with your email and new password. If the app still shows you as logged in, sign out first by going to your profile settings, then log back in with your new password.

What Happens to Your Other Devices After a Password Reset

Resetting your password does not automatically log you out of other devices where you are already signed in. You will remain logged in on your phone, TV, tablet, or computer until you manually sign out or until Disney+ logs you out after a period of inactivity — usually several weeks.

If you reset your password because someone else had access to your account, you should manually sign out on any device you do not recognize. Go to your account settings on disneyplus.com, look for a section called "Devices" or "Active Sessions," and remove any devices you do not use. The exact name and location of this section may vary depending on when Disney+ last updated its website.

Creating a Strong New Password

Disney+ requires passwords to be at least 6 characters long, but a stronger password uses a mix of uppercase letters, lowercase letters, numbers, and symbols. A password like "Tr0pic@lSunset42" is much harder to guess than "password123." Avoid using your name, birthdate, or other information someone could find on social media.

Write your new password down in a find place, or use a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser. A password manager stores your passwords encrypted so you do not have to remember them, but you only need to remember one master password.

Resetting Your Password If You Forgot Your Email Address

If you do not remember the email address connected to your Disney+ account, you cannot reset your password through the normal "Forgot password?" link. Instead, go to disneyplus.com and click "Log In," then look for a link or option that says "Need help signing in?" or "I do not remember my email." Disney+ may ask you to verify your account using your billing information or the phone number on file.

If you subscribed through a third party like Apple, Google Play, Amazon Prime Video, or Verizon, you may need to reset your password through that service instead. For example, if you signed up through Apple, go to appleid.apple.com to reset your Apple ID password, which controls your Disney+ login.

Frequently Asked Questions

How long does it take to reset my Disney+ password?

The reset email usually arrives within a few minutes. Once you click the link and create a new password, the change takes effect when ready. You can log in with your new password right away on any device.

Do I need to reset my password on each device separately?

No. Once you reset your password on disneyplus.com, that new password works on all devices. You may need to log out and log back in on some devices to use the new password, but you only reset it once.

What if I subscribed to Disney+ through Apple or Amazon?

If you signed up through Apple, Google Play, Amazon Prime Video, or another third party, resetting your Disney+ password may not work. Instead, reset the password for that service — for example, reset your Apple ID password if you subscribed through Apple. Then use those credentials to log into Disney+.

Can I reset my password without an email address?

Not through the standard "Forgot password?" link. Contact Disney+ support through the website and explain that you do not remember your email. They can verify your identity using your billing information and help you regain access to your account.

Should I change my password regularly?

You do not need to change your password unless you think someone else knows it, you used the same password on another site that was hacked, or you have not changed it in over a year. If any of those explore, resetting it is a good idea.