Change your Crunchyroll password from your account settings on any device
To change your Crunchyroll password, sign into your account on the Crunchyroll website or app, go to Account Settings, select Password, enter your current password, type your new password twice, and click Save. The process takes about two minutes. You can do this on a phone, tablet, or computer — the steps are nearly identical across all devices.
Your new password takes effect when ready. If you're signed into Crunchyroll on other devices, you'll stay signed in there; you won't be forced to log in again on your phone or tablet just because you changed the password on your computer. However, if someone else knows your old password and has access to your account, changing it will prevent them from signing in with that password on new devices.
Key Takeaways
- Sign into your Crunchyroll account, open Account Settings, and select Password to change it in one place.
- You must enter your current password before creating a new one, so have that ready.
- The new password takes effect right away, but you won't be logged out of devices you're already using.
- If you've forgotten your current password, use the "Forgot Password" link on the login screen instead of trying to change it from settings.
Step-by-step password change on a computer
Open a web browser and go to crunchyroll.com. Click the profile icon in the top right corner — it looks like a circle with your username or initials inside. From the dropdown menu, select Account. You'll land on your account overview page.
On the left side of the page, you'll see a menu with options including Profile, Notifications, and Password. Click Password. Crunchyroll will ask you to enter your current password first as a security check. Type it in the field labeled "Current Password" and click the eye icon next to it if you need to see what you typed.
In the "New Password" field, create a password at least 8 characters long. Crunchyroll doesn't require uppercase letters, numbers, or special characters, but using a mix of these makes your password stronger. Type the same password again in the "Confirm New Password" field. Click the Save button at the bottom. A green checkmark or confirmation message means the change worked.
Changing your password on the Crunchyroll app
Open the Crunchyroll app on your phone or tablet and tap the profile icon at the bottom right of the screen. On iOS, it's labeled Account; on Android, it may say Profile. Tap Account Settings or Settings, depending on your device.
Look for a Password or Security section. Tap it. You'll see the same fields as on the website: Current Password, New Password, and Confirm New Password. Enter your current password, then type your new password twice. Tap Save or Confirm. The app will show a confirmation message when it's done.
If you don't see a Password option in your app settings, try signing out completely and signing back in. Some older versions of the Crunchyroll app require you to change your password through the website instead. If that's the case, open a web browser on your phone and follow the computer steps above.
What to do if you've forgotten your current password
You can't change your password from Account Settings if you don't remember the current one — Crunchyroll requires you to enter it first. Instead, go to the Crunchyroll login page and click "Forgot Password" below the login fields.
Enter the email address associated with your Crunchyroll account. Crunchyroll will send a password reset link to that email. Check your inbox and spam folder. Click the link in the email, and you'll be taken to a page where you can create a new password without entering the old one. This link usually works for 24 hours.
If you don't receive the email, double-check that you're using the correct email address. If you're still not getting it, try waiting a few minutes — sometimes the email takes time to arrive. If nothing shows up after 10 minutes, contact Crunchyroll support through the Help Center on their website.
Keeping your new password find
After you change your password, don't share it with anyone, even friends or family members who watch with you. If someone else needs to watch Crunchyroll, ask them to create their own account or use a separate profile within your account if your plan allows multiple profiles.
Use a password manager like Bitwarden, 1Password, or the password manager built into your phone's operating system to store your new Crunchyroll password. This way you won't have to remember it, and you can make it longer and more random, which makes it harder to guess or crack.
If you think someone else has access to your account, change your password right away. If you share your login with others and want to prevent them from accessing it, changing the password is the fastest way to lock them out.
Troubleshooting common password change problems
If you see an error message saying "Current password is incorrect" but you're sure you typed it right, check that Caps Lock is off. Passwords are case-sensitive, so "Password123" is different from "password123". Try typing your current password again slowly, or copy and paste it if you have it written down somewhere safe.
If the Save button doesn't work or the page won't load, try refreshing your browser or closing and reopening the Crunchyroll app. Clear your browser's cache if you're on a computer — in Chrome, Firefox, Safari, or Edge, press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac), select "All time," and click Clear. Then sign back into Crunchyroll and try again.
If you're getting an error that says "Password does not meet requirements," your new password may be too short or contain characters Crunchyroll doesn't accept. Stick to letters, numbers, and common symbols like hyphens, underscores, and periods. Make sure your new password is at least 8 characters long.
Frequently Asked Questions
Will I be logged out of Crunchyroll on my other devices if I change my password?
No. Changing your password doesn't automatically log you out of devices where you're already signed in. You'll stay logged in on your phone, tablet, and computer. However, if someone else had your old password and was using your account, they won't be able to sign in on new devices with that password anymore.
Can I change my Crunchyroll password if I don't remember my email address?
If you can still sign into your account, you can change your password from Account Settings without needing your email. If you can't sign in and don't remember your email, contact Crunchyroll support through the Help Center on their website. They may be able to help you recover your account.
How often should I change my Crunchyroll password?
There's no requirement to change it regularly. Change it if you think someone else knows it, if you used the same password on another website that got hacked, or if you haven't changed it in several years. Using a unique, strong password means you don't need to change it as often.
What's the difference between changing my password and resetting it?
Changing your password means you know your current password and want to replace it with a new one. Resetting your password means you've forgotten it and need Crunchyroll to send you a link to create a new one. Both end with you having a new password, but the path is different.