You cannot change your Crunchyroll username after you create it

Crunchyroll does not offer a built-in feature to change your username once your account is set up. The username you choose at registration is permanent — there is no settings option, no support form, and no workaround within the app or website that will alter it.

If you chose a username you no longer want, your only option is to create a new Crunchyroll account with a different username. This means starting fresh: your watch history, saved shows, and any paid subscription will not transfer to the new account.

Before you decide whether creating a new account makes sense for you, understand what you will lose and what the process involves.

Key Takeaways

  • Crunchyroll usernames cannot be changed, edited, or modified after account creation.
  • Creating a new account with a different username means losing your watch history, saved shows, and any active subscription tied to the old account.
  • If you have a paid subscription, you should cancel it on your old account before creating a new one to avoid being charged twice.
  • Your email address can be changed in account settings, but this does not change your visible username.

What happens to your subscription if you create a new account

If you have an active paid subscription on your current Crunchyroll account, that subscription stays with the old account. Creating a new account does not automatically move your subscription or refund your money.

Before you set up a new account, log into your current one and cancel your subscription through the account settings. Go to Account, then Membership, and select Cancel Membership. This stops future charges. Any remaining time on your current billing cycle will stay active on that account until it expires.

Once your old subscription ends, you can start a new subscription on your new account if you want one. This approach prevents you from paying for two subscriptions at the same time.

How to create a new Crunchyroll account with a different username

Go to crunchyroll.com and click Sign Up in the top right corner. You will be asked for an email address, a password, and a username. Choose your new username carefully — remember that you cannot change it later.

Enter a username between 3 and 20 characters. Crunchyroll will tell you when ready if the username is already taken. If it is, try a variation. Once you find one that is available, complete the sign-up process and verify your email address.

After your new account is active, you can log in and set up a subscription if you want one. Your old account will still exist, but you will not be using it.

Why Crunchyroll does not allow username changes

Many streaming services and online platforms lock usernames after creation to prevent account takeovers and fraud. If usernames could be changed, someone who gained access to an account could change the username to lock the real owner out. Keeping usernames permanent makes accounts harder to hijack.

This design choice also keeps your profile stable for other users who follow you or interact with you through Crunchyroll's social features. Changing your username would break those connections.

Changing your email address instead of your username

If you do not like your email address but your username is fine, you can change the email without creating a new account. Log in, go to Account Settings, find the Email section, and enter a new email address. Crunchyroll will send a confirmation link to the new address. Click it to complete the change.

This is much simpler than creating a new account because your subscription, watch history, and saved shows all stay with you. Only do this if your username is acceptable and you just want a different email tied to the account.

What to consider before creating a new account

Losing your watch history is the biggest trade-off. Crunchyroll uses your history to recommend shows and to remember where you stopped watching. Starting a new account means starting those recommendations from zero.

If you have saved shows or a custom watchlist on your old account, those will not move to the new one. You will have to rebuild your list manually. If you have been on Crunchyroll for a long time and have a long history, this can be frustrating.

Think about whether the username bothers you enough to lose all of that. If it does not, keeping your current account and changing your email might be the better choice.

Frequently Asked Questions

Can Crunchyroll support change my username for me?

No. Crunchyroll support cannot change, modify, or reset your username. They will confirm that usernames are permanent and that creating a new account is the only option if you want a different one.

Will my subscription refund if I create a new account?

No. Your subscription is tied to your old account and will not refund. You must cancel it manually before it renews. Any remaining time on your current billing cycle stays on the old account.

Can I delete my old account after creating a new one?

Yes. Once you have set up your new account and moved to it, you can delete the old one through Account Settings. Look for the Delete Account option. Deleting it will remove your watch history and profile, but it will free up that username so no one else can use it.

What if the username I want is already taken?

Try adding numbers, underscores, or letters to make it unique. Crunchyroll will tell you when ready whether a username is available as you type. If your first choice is taken, you will need to pick a variation.

Can I change my username on mobile?

No. Crunchyroll does not allow username changes on any platform — mobile app, web browser, or otherwise. The restriction is the same everywhere.