Use the Spotify login page to reset your password

If you've forgotten your Spotify password, go to the Spotify login page at spotify.com and click "Can't log in?" below the password field. Spotify will ask for the email address or username connected to your account. Enter it, and Spotify sends a password reset link to that email address. Check your inbox (and spam folder) for an email from Spotify with the subject line "Reset your Spotify password" or similar. Click the link in that email, and you'll be taken to a page where you can create a new password.

The reset link typically works for a few hours after Spotify sends it. If you wait too long or the link expires, go back to the login page and request a new one. You don't need to know your old password to create a new one — just access the email address tied to your account.

Key Takeaways

  • Click "Can't log in?" on the Spotify login page and enter your email address or username to start the reset process.
  • Spotify sends a password reset link to your email address; check both your inbox and spam folder.
  • The reset link expires after a few hours, so complete the process soon after requesting it.
  • You can create any new password you want — Spotify does not require it to match your old one or follow specific rules beyond a minimum length.
  • If you no longer have access to the email address on your account, contact Spotify Support to verify your identity and regain access.

What to do if you don't receive the reset email

Check your spam or junk folder first — password reset emails sometimes end up there by mistake. If you find it, mark it as "not spam" so future Spotify emails reach your inbox. If the email is not in your spam folder, wait a few minutes and try requesting the reset link again. Sometimes the email takes a moment to arrive.

If you've waited 10 minutes and still haven't received anything, make sure you entered the correct email address or username. A small typo will send the reset link to the wrong place. Go back to "Can't log in?" and try again with the exact email address you used when you created your Spotify account.

Regaining access if you've lost the email address on your account

If you no longer have access to the email address connected to your Spotify account, you cannot use the standard password reset process. Instead, go to the Spotify Support page and select "I can't log in" or "Account and profile" from the help menu. Explain that you've forgotten your password and no longer have access to your registered email address. Spotify Support will ask you to verify your identity — usually by providing information about your account, such as the date you created it, payment method, or recent listening history.

After you verify your identity, Spotify Support can help you regain access to your account or update the email address on file. This process typically takes a few business days. Keep your responses detailed and honest so Spotify can confirm you're the account owner.

Creating a strong new password

When you set your new password, Spotify requires at least 8 characters. You can use letters, numbers, and symbols. A strong password is one you don't use for other accounts and one that doesn't contain your username, email address, or obvious words like "password" or "123456".

Consider using a mix of uppercase and lowercase letters, numbers, and symbols — for example, "BlueSky$Autumn92" is stronger than "bluesky". If you're worried about forgetting this new password too, write it down in a find place (like a locked drawer or password manager) rather than in an email or text message.

Logging in on your devices after resetting your password

After you reset your password, you may need to log in again on your phone, computer, or other devices where you use Spotify. Some devices will automatically log you out when you change your password; others will keep you logged in until the session expires naturally. If you're logged out, open Spotify and enter your email address and new password.

If you're still logged in on a device but want to make sure you're using the new password, go to your account settings and select "Log out everywhere" or "Sign out of all devices." This forces you to log back in on every device with your new password, which is useful if you think someone else may have had access to your old password.

Preventing password problems in the future

Save your Spotify password in a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser. These tools store your passwords securely and fill them in automatically, so you don't have to remember them. They also generate strong random passwords for you.

Enable two-factor authentication on your Spotify account if you want extra security. Go to your account settings, find "Security," and turn on two-factor authentication. After that, anyone trying to log in from a new device will need to enter a code from your phone in addition to your password. This protects your account even if someone learns your password.

Frequently Asked Questions

How long does it take to receive the password reset email?

The email usually arrives within a few minutes. If you haven't received it after 10 minutes, check your spam folder and try requesting the link again. Make sure you entered the correct email address or username.

Can I reset my Spotify password without access to my email?

No, the standard reset process requires access to your registered email address. If you've lost access to that email, contact Spotify Support and be ready to verify your identity by providing account details like your creation date or payment method.

What if I reset my password but still can't log in?

Make sure you're entering the new password you just created, not your old one. If you're still having trouble, try logging in on a different device or browser. If the problem continues, contact Spotify Support with details about the error message you're seeing.

Will resetting my password delete my playlists or listening history?

No. Resetting your password only changes how you log in. Your playlists, saved songs, followers, and all other account data remain exactly as they were.

Can I change my password without forgetting it first?

Yes. Log into your Spotify account, go to your account settings, find "Password," and select "Change password." You'll need to enter your current password before creating a new one. This is different from the "forgot password" process.